Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.2
(1,726 Reviews)
Rating breakdown 1,726 reviews
5 Stars
588
4 Stars
285
3 Stars
215
2 Stars
232
1 Star
406
50%of customers recommend this product.
(
667 out of
1,322)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
1
Dishwasher door is not durable
on January 9, 2026
Posted by: Jhynes
from North Carolina
I had not used the dishwasher once and it was already broken from a new home purchase with installed appliances I have asked the builder and GE about returning it and unable to The service warranty has replaced the part in question which is the top part of the door that is a separate plastic piece that has little plastic tabs that hold it in place not even screws It is the worst dishwasher I have ever seen it's where you pull to open it and it completely pulls apart the top panel they should have never designed it this way as it should be an all in one piece with an actual handle
No, I would not recommend this to a friend.
Performance
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, January 15, 2026
We're glad to hear the technician was able to assist. We'll be sure to pass along your feedback about the door design to our design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst dishwasher ever!
on January 13, 2026
Posted by: Dkg3
from Texas
Racks are very flimsy. Bottom rack doesn’t fit properly, so it will not slide in and out on the tracks. Wheel broke off after a few months. Some dishes do not get clean.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, January 16, 2026
We’re sorry to hear you’ve had multiple issues with your dishwasher, and we’d like to assist. For the issue with dishes not getting clean, we recommend making sure the water temperature is at least 120°F. More information about what to try for an issue with dishes not getting clean is available on page 19 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf
After reviewing our system, we see you’ve recently been in touch with a member of our team regarding the issues with your dishwasher. We’ll be emailing again to discuss this situation with you further, and we look forward to your response so we can help.
After reviewing our system, we see you’ve recently been in touch with a member of our team regarding the issues with your dishwasher. We’ll be emailing again to discuss this situation with you further, and we look forward to your response so we can help.
Written by a customer while visiting geappliances.com
Customer Rating
3
falls off track
on January 14, 2026
Posted by: lal123
the bottom rack falls off the track all the time, very annoying
Response from geappliances.comBy Tierra, GE_Appliances, January 16, 2026
We are happy to lend a hand with the bottom rack of your dishwasher falling off the track. We recommend pulling the rack out directly from the center of the rack instead of the side. See the video below for guidance:
https://www.youtube.com/watch?v=kBwYl4FSl40
https://www.youtube.com/watch?v=kBwYl4FSl40
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t waste your money
on January 17, 2026
Posted by: Monia S
from Florida
Within first year of use, we had a tech out 3 times. Within 2 years of use, the racks have rust and the handle cracked. This product is not worth the money. I am going back to LG for best quality.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Julia, GE_Appliances, January 20, 2026
We'd like to help with your dishwasher. We will be reaching out to you via email. Please respond at your earliest convenience
Written by a customer while visiting geappliances.com
Customer Rating
1
Not pleased
on January 18, 2026
Posted by: BL57
It’s quiet but is not efficient at cleaning at all. I’m amazed at how well the old one cleaned and am not happy with having to run things through twice and still having to hand wash afterwards.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, January 21, 2026
We'd like to assist with your dishwasher's cleaning performance. The first step we recommend is to make sure the dishwasher is connected to the hot water line and not to the cold water line. None of our dishwashers can heat cold water so that it is hot enough to wash effectively.
If the water supply is properly installed, the next step would be to check the water temperature. Proper water temperature is essential to achieve optimum results from your dishwasher and the detergent. Hot water is needed to dissolve and activate the detergent so that it can loosen and remove food soils. The hot water heater should be set to deliver at least 120 degrees Fahrenheit water to the dishwasher. If the issue continues, you can click here to find additional suggestions to assist with your dishwasher's cleaning performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If the water supply is properly installed, the next step would be to check the water temperature. Proper water temperature is essential to achieve optimum results from your dishwasher and the detergent. Hot water is needed to dissolve and activate the detergent so that it can loosen and remove food soils. The hot water heater should be set to deliver at least 120 degrees Fahrenheit water to the dishwasher. If the issue continues, you can click here to find additional suggestions to assist with your dishwasher's cleaning performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Written by a customer while visiting geappliances.com
Customer Rating
2
Rust
on January 20, 2026
Posted by: Mom027
The entire bottom rack is rusting after just a few short years
Quality
1
Response from geappliances.comBy Sarah, GE_Appliances, January 21, 2026
We’d like to assist with this issue you’re having with your bottom rack. We’ll be reaching out over email to discuss this with you; please respond at your earliest convenience, so we can assist.
Written by a customer while visiting geappliances.com
Customer Rating
2
Racks
on January 20, 2026
Posted by: Larry78221
My dishwasher is only three years old and both racks are already rusted so bad that arms are falling off. Also the metal tip to the lower water alarm was found in the trap because it fell off the arm. is it worth replacing the racks or would I be better off purchasing another machine from a different manufacturer.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sarah, GE_Appliances, January 21, 2026
We’d like to address the issues you’ve had with your racks and the lower arm. For damage to the arm, we recommend reaching out to our Bodewell service team at 833-426-3393. They’re open Monday – Friday, 8AM – 8PM ET. An appointment can also be scheduled online, at this link: https://www.bodewell.com/schedule-repair-service
We’ll be reaching out over email to discuss this situation with you further. We look forward to hearing from you, so we can help.
We’ll be reaching out over email to discuss this situation with you further. We look forward to hearing from you, so we can help.
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor Quality
on January 21, 2026
Posted by: stm20854
Rubber gasket on the outside of the washer keeps coming off.Very frustrating.
Response from geappliances.comBy Sarah, GE_Appliances, January 22, 2026
We'd like to assist with this issue you're having with the gasket coming off. We recommend making sure the gasket is fully seated. We have information about checking, and if necessary, replacing the gasket in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=37397
We'll also be reaching out over email to discuss this situation with you further. We look forward to hearing back from you.
We'll also be reaching out over email to discuss this situation with you further. We look forward to hearing back from you.
Written by a customer while visiting geappliances.com