Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
1
Bad Assembly
on August 10, 2021
Posted by: Poorly Manufactured
from Florida
Moved in 3 weeks ago in to our new home with our new GE Dishwasher. First time using it, water was pouring out the bottom of the unit. GE serviceman said the wastewater pump was missing. He ordered a pump, we have received it but now we can’t get a serviceman to show up to install the pump. After 24 days we still have not washed the first liad of dishes.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 13, 2021
Hey there,
Thanks for taking the time to rate this dishwasher. We're awfully sorry to hear that a part was missing and it needed to be ordered. We're glad to know that you were able to receive your part and do see that you have an upcoming appointment. If there's anything else you need, please let us know. Best wishes! Mike@GEA
Brand New (new construction) Dishwasher Not Drying
on August 10, 2021
Posted by: Not Drying
from Palm City
GE Service Technician said dishwasher was operating "as designed", however dishes are consistently not drying. Increased water temp and tried rinse agent, however these did not help. Was told to open the dishwasher door after drying cycle to allow for air drying.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 13, 2021
Greetings,
We're quite sorry to hear that your dishwasher is not drying very well. We can understand how frustrating that is and would like to provide a troubleshooting article.
The dishwasher went dead after 5 days of usage. It looks good but does not do what its supposed to do i.e wash dishes. It cleans really well, when it works. Now, its a showpiece with lot of pain.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 13, 2021
Hi there,
We're so sorry to hear that your dishwasher went dead after only 5 days. That's definitely not something we expect from our products and do understand your anger. We do see that you have taken advantage of your warranty to schedule a service appointment. We'll make sure this is seen by the development team for improvements. Thanks for being part of the GE family. Mike@GEA
Product was selected by builder for reasons of cost not value or quality
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy John@GEAppliances, GE Appliances, August 13, 2021
Hi there and congratulations on the new home! We're glad GEA is able to be a part of it and we're confident you will love the dishwasher. It is always a pleasure to help so please let us know if you have any questions or concerns. - John@GEA
when the dishwasher is running, on the last cycle, I have excessive steam, which goes up, hits the bottom of counter, and drips on floor? do you think it is my gasket? no water leaking just tons of steam / vapour.
This dishwasher refuses to start. Not exaggerating I have to open it, close it and hit start about 30 times before it will go.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, August 6, 2021
Hi there, thank you for bringing this to our attention. We're awfully sorry to hear your dishwasher isn't starting. We can gather how absolutely frustrating this has been for you and we're happy to help.
We first suggest you take a look at the following troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397
If this issue continues to occur, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is useful information for you. We're confident this information will guide you to getting this issue resolved and we're wishing you the best.