Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.3
(1,563 Reviews)
Rating breakdown 1,563 reviews
5 Stars
542
4 Stars
266
3 Stars
199
2 Stars
200
1 Star
356
52%of customers recommend this product.
(
628 out of
1,213)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
4
Works well!
on June 18, 2022
Posted by: mwarner
from Indiana
Works well! The only thing is that I never know how long it’ll run. I’m still figuring it out, but I have been very pleased so far!
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible and CHEAP
on July 17, 2022
Posted by: Traneka
from Florida
We haven’t been in our BRAND NEW home a year and the front wheels have fallen off and melted, and the door latch is broken, when we try to use it we have to hold the door closed with the garbage can I wish I could give it zero stars!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo @ GE Appliances, GE Appliances, July 18, 2022
Hello!
We apologize for the inconvenience caused by your dishwasher latch not functioning properly and your concerns regarding the wheels of the unit. Please know that this is not up to the quality standards that we strive for and will gladly help you out.
Please be aware that we've sent you an email requesting additional details so that we can assist further. We hope to hear from you.
Have a great day!
Pablo@GEA
We apologize for the inconvenience caused by your dishwasher latch not functioning properly and your concerns regarding the wheels of the unit. Please know that this is not up to the quality standards that we strive for and will gladly help you out.
Please be aware that we've sent you an email requesting additional details so that we can assist further. We hope to hear from you.
Have a great day!
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not great
on November 14, 2022
Posted by: HeatherL87
This dishwasher was newly installed in our new home and I would not recommend. Lots of plastic pieces. The “handle” is not set correctly because it’s cheap. Condensation is left in it all the time and starts to smell strange. Now it won’t lock when you close it, so we can’t wash anything since the door won’t shut properly. When it does work, it is very loud.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Dianna@GEA, GE_APPLIANCES, November 15, 2022
Hello- -Hello- We appreciate you taking the time to contact us with your feedback. We would recommend reaching out to your dealer/retailer about the door lock not working properly since its still within your warranty.
In regards to the condensation and noise, we were able to find some additional information in the use and care manual on page 22 that can help here-https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga=2.261571917.1764831284.1668523029-1451762796.1666719384
Hope this helps! Let us know if you need anything else. All the best! Dianna@GEA
In regards to the condensation and noise, we were able to find some additional information in the use and care manual on page 22 that can help here-https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga=2.261571917.1764831284.1668523029-1451762796.1666719384
Hope this helps! Let us know if you need anything else. All the best! Dianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Cleans well but doesn’t dry well.
on November 30, 2022
Posted by: MilehighCindy
from Castle Rock, CO
I normally wash my dishes by hand, because I never thought that dishwashers worked well, but I started using this one when we moved in and I like it! The only thing I wish I was more thorough was the drying process. Even with the drying setting on the max, the dishes are still pretty wet.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
GE Dishwasher - Don't buy this model
on March 13, 2023
Posted by: Tiff206
This dishwasher came with my new home, I did not make the selection. Looking online at the price, not worth it. I've tried several different dishwashing soaps and I've come to the realization that it's the dishwasher. Doesn't clean good at all and I've had to rewash several times. I always rinse off items prior to even running the dishwasher.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Zahira@GEA, GE_Appliances, March 14, 2023
Thank you for reaching out to us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for the performance of your dishwasher, we know that can be frustrating. This is certainly not the experience we wish for our consumers to have, so please know that we’ll be happy to share this information with our product team.
We do have an article with some tips we can provide you with to address the wash performance below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If these problems persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting
https://www.geappliances.com/ge/service-and-support/service.htm
Zahira@GEA
We do have an article with some tips we can provide you with to address the wash performance below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If these problems persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting
https://www.geappliances.com/ge/service-and-support/service.htm
Zahira@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Made Cheap Feels Cheap
on March 16, 2023
Posted by: The PD
from Nevada
Door doesnt latch good the bottom rack never does not roll at all and does not fit correct. Poor quality overall
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
3
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 16, 2023
Hello,
We’re sorry to hear that you’ve had such a negative experience with your dishwasher. We know it’s frustrating when any appliance doesn’t live up to expectations but it’s even worse when it’s something that you rely on often like a dishwasher, and this is not something we want or expect from our products. We take your feedback seriously an we will work hard going forward to improve door latch operation as well as the rolling action of the racks in our dishwashers. Thank you for taking the time to leave us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re sorry to hear that you’ve had such a negative experience with your dishwasher. We know it’s frustrating when any appliance doesn’t live up to expectations but it’s even worse when it’s something that you rely on often like a dishwasher, and this is not something we want or expect from our products. We take your feedback seriously an we will work hard going forward to improve door latch operation as well as the rolling action of the racks in our dishwashers. Thank you for taking the time to leave us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
As cheap as they come
on March 21, 2023
Posted by: GG Cole
from Jacksonville, FL
Dishes never dry. The basket is poorly made and very flimsy. I don't recommend
No, I would not recommend this to a friend.
Response from geappliances.comBy GE Appliances, March 22, 2023
Greetings - Thank you so much for sharing your review. We appreciate it a lot.
We're sorry that this model hasn't been a great fit for you, we can understand the disappointment. This is definitely not what we would expect out of this model.
This is something we're going to forward to our product team, this way we can make improvements and make better choices when it comes to our design. We really appreciate the feedback, it helps us out a lot.
Stay safe. Take care out there.
Jonathon@GEA
We're sorry that this model hasn't been a great fit for you, we can understand the disappointment. This is definitely not what we would expect out of this model.
This is something we're going to forward to our product team, this way we can make improvements and make better choices when it comes to our design. We really appreciate the feedback, it helps us out a lot.
Stay safe. Take care out there.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
poorly built
on April 25, 2023
Posted by: zonderman
from FL
Feels like going to break. Materials are light weight. Door does not close well. Very noist.
Dishes do not sit well in the washer and the soap try does not open if dish in in front of it.
Would not buy this product
Dishes do not sit well in the washer and the soap try does not open if dish in in front of it.
Would not buy this product
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, April 26, 2023
Hi,
We're always looking for ways to improve, and we appreciate your comments on this dishwasher. Having dishes in front of the detergent cup will prevent it from opening during a wash cycle. We think these tips on loading your dishes would be helpful in avoiding this. You can see them on page 11 of the Use and Care manual.
Here's a link:
https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.69082577.1734806201.1682362523-575474648.1665505672
Thank you for your time. We hope this helps.
-Sylvia@GEA
We're always looking for ways to improve, and we appreciate your comments on this dishwasher. Having dishes in front of the detergent cup will prevent it from opening during a wash cycle. We think these tips on loading your dishes would be helpful in avoiding this. You can see them on page 11 of the Use and Care manual.
Here's a link:
https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.69082577.1734806201.1682362523-575474648.1665505672
Thank you for your time. We hope this helps.
-Sylvia@GEA
Written by a customer while visiting geappliances.com