Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.2
(1,837 Reviews)
Rating breakdown 1,837 reviews
5 Stars
616
4 Stars
303
3 Stars
231
2 Stars
256
1 Star
431
50%of customers recommend this product.
(
696 out of
1,390)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
5
Great washing of my dishes.
on November 20, 2021
Posted by: Geetaji
from New Port Richey
It is the right size for an average family.washes dishes to my satisfaction.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Doesn't completely dry dishes
on November 18, 2021
Posted by: Dobertdishwasher
from Babcock ranch
Contractor grade appliance. Does the job. Doesnt completely dry my dishes.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
CHEAPLY MADE STAY AWAY
on November 17, 2021
Posted by: przy0301
from Minnesota
We have had this dishwasher in our brand new house we only lived here for a month, its leaked several times ruining our floors and cabinets, and it never dries the dishes. They are literally soaking wet even the next day. I have let them sit in there for 2 days and they are still soaking wet. The door is very cheap quality as well. I do not recommend this product. We have always loved GE appliances but this is a disappointment!!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, November 23, 2021
Hi there,
Congratulations on your brand new home! We can certainly understand your frustrations of your dishwasher leaking and not drying very well and would like to share some trouble shooting articles with you.
Dishwasher - Poor Drying: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Dishwasher Leaking: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23644
We hope the information provided is helpful. Thanks for choosing GE. Mike@GEA
Congratulations on your brand new home! We can certainly understand your frustrations of your dishwasher leaking and not drying very well and would like to share some trouble shooting articles with you.
Dishwasher - Poor Drying: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Dishwasher Leaking: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23644
We hope the information provided is helpful. Thanks for choosing GE. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
VERY DISAPOINTING
on November 16, 2021
Posted by: New BAD Dishwasher
from Nicholson, PA
Having a GE dishwasher (and multiple appliances) for over the past 40 years we opted for another GE. We are very disappointed. Yes, it does clean good but takes a VERY long time. The shelves are cheap plastic and pull completely out very easily. The "lock " on the door is also cheap plastic. The settings are not easy to use. You need to hold the start button for just so long, but if you hold it to long it turns off. The silverware holder is inconveniently located along the side and harder to reach. Also, the lower rack is almost on the floor. We may be 70 but are very athletic and in great health. The upgrades over the past few decades certainly have not ben improvements. We don't have much hope for it lasting anywhere in the time range of our former ones.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, November 23, 2021
Hey there,
We want to thank you for being loyal customers of GE for more than 40 years! We do appreciate your continued support. We're so sorry to hear that this dishwasher is not meeting your standards and can understand your disappointment. We'll make sure our development team is made aware of these issues. Stay well. Mike@GEA
We want to thank you for being loyal customers of GE for more than 40 years! We do appreciate your continued support. We're so sorry to hear that this dishwasher is not meeting your standards and can understand your disappointment. We'll make sure our development team is made aware of these issues. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Works
on November 12, 2021
Posted by: Rick 1966
from Florida
A little too loud and all plastic construction doesn't thrill me
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 15, 2021
Hey there, and thanks for taking the time to submit your feedback on your dishwasher. We hate to hear you have a concern over the noise level, as well as the construction of the unit. We know this may have caused inconvenience, and we’d like to assist.
Regarding the noise level, this dishwasher was designed to function at a level of 59 dBAs, a bit above the level of moderate rainfall. We do try to provide a quiet, peaceful washing experience, and we also strive to build quality products that are built to last, using durable materials. Our Design team will be informed of your concerns with both the noise level and the materials used for future review and development; we do value your insight, as we always like to know what our consumers think of our models.
We are confident this dishwasher will serve you well for a long time to come. If you have any other concerns or questions, we are happy to help any time. All the best! -Sarah@GEA
Regarding the noise level, this dishwasher was designed to function at a level of 59 dBAs, a bit above the level of moderate rainfall. We do try to provide a quiet, peaceful washing experience, and we also strive to build quality products that are built to last, using durable materials. Our Design team will be informed of your concerns with both the noise level and the materials used for future review and development; we do value your insight, as we always like to know what our consumers think of our models.
We are confident this dishwasher will serve you well for a long time to come. If you have any other concerns or questions, we are happy to help any time. All the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Went Dead.. now waiting 10 weeks for parts
on November 11, 2021
Posted by: DarylKr
from McHenry, il
Went Dead after 6 weeks. Service and support is the worst ever experienced.
Features
2
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 18, 2021
Hey there, and thanks for taking the time to reach out to us. We truly hate to hear your dishwasher stopped working after six weeks; we know any issue with the appliance’s functioning would be frustrating to deal with, especially when the unit is so new. We’d like to assist.
You may want to ensure that there is no issue with the fuse or circuit breaker, and adequate power is getting to the unit. Checking that the control panel isn’t locked may also help. If you want to try any other troubleshooting steps to address your concern, we do have a section on troubleshooting in your manual, starting on page 19: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
If you need an update from our Service department, they can be reached at 1-800-432-2737 and would be glad to help in whatever way they can. Our Parts department are also available if you wish to check on any updates regarding the availability of the part you’re needing; they can be called at 1-877-959-8688.
Notice of the trouble you’ve had, and the delay in resolving the issue, will certainly be sent to our team for review; we do value your insight, as we want to make sure we’re aware of any potential issues with this model. If you have any other concerns or questions, we’re always happy to offer assistance. -Sarah@GEA
You may want to ensure that there is no issue with the fuse or circuit breaker, and adequate power is getting to the unit. Checking that the control panel isn’t locked may also help. If you want to try any other troubleshooting steps to address your concern, we do have a section on troubleshooting in your manual, starting on page 19: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
If you need an update from our Service department, they can be reached at 1-800-432-2737 and would be glad to help in whatever way they can. Our Parts department are also available if you wish to check on any updates regarding the availability of the part you’re needing; they can be called at 1-877-959-8688.
Notice of the trouble you’ve had, and the delay in resolving the issue, will certainly be sent to our team for review; we do value your insight, as we want to make sure we’re aware of any potential issues with this model. If you have any other concerns or questions, we’re always happy to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
My Dishwasher
on November 10, 2021
Posted by: Spurleytex
from California
Not very well made the door is too flimsy and not easy to close, I would not buy it the home I purchased had it installed, not drying my dishes, I need repair after only 2 weeks of use.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible
on November 10, 2021
Posted by: Miduck
It always have my dishes wet never dry them the dishwasher is horrible
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, November 11, 2021
We apologize for the results you are getting. Water entering the dishwasher should be between 120 and 140 degrees Fahrenheit for best wash and dry performance. Run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line. Check the rinse aid dispenser and fill it if it is empty. Rinse aids prevent spots on glasses and promote drying by causing water to sheet off dishware and glassware. Rinse aids such as Jet-Dry® can be purchased in your local grocery store. If service is needed after checking these items then please call 1-800-432-2737.Hope this helps. We understand your frustration. Geoff@GEA
Written by a customer while visiting geappliances.com