Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.2
(1,837 Reviews)
Rating breakdown 1,837 reviews
5 Stars
616
4 Stars
303
3 Stars
231
2 Stars
256
1 Star
431
50%of customers recommend this product.
(
696 out of
1,390)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
1
Never worked!
on December 26, 2021
Posted by: GRRGG
from Wimauma, FL
My dishwasher never worked right out of the box! Instead of getting another one I have to wait over a week for a tech to come out and fix it when it has never even been used. Yes it was installed correctly by a professional, not a DYI
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, December 27, 2021
Hello. We appreciate you taking the time to report this concern, though we truly hate to hear the dishwasher didn’t work for you when you received it. We know any issue with the unit’s functioning would be frustrating, especially when it’s brand new. This isn’t the positive ownership experience we want to provide for you.
After reviewing our system, we do see you have a service appointment currently pending. We regret any inconvenience caused by waiting for the appointment, but we are confident a technician will be able to accurately diagnose and repair the issue so you can start enjoying your new dishwasher. If it may be helpful, we do have various troubleshooting tips available in the manual starting on page 19: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
Our Dishwasher Design team will also be informed of the trouble you had for review. If you have any other questions or concerns, we are always happy to offer assistance. -Sarah@GEA
After reviewing our system, we do see you have a service appointment currently pending. We regret any inconvenience caused by waiting for the appointment, but we are confident a technician will be able to accurately diagnose and repair the issue so you can start enjoying your new dishwasher. If it may be helpful, we do have various troubleshooting tips available in the manual starting on page 19: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
Our Dishwasher Design team will also be informed of the trouble you had for review. If you have any other questions or concerns, we are always happy to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Just Okay
on December 26, 2021
Posted by: GEBuyer2021
from Texas
The dishwasher washes well, but it is very loud and gets very hot causing the granite countertop above it to also get very hot. Cycles are very long.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Sarah@GEA, GE_Appliances, December 27, 2021
Hello. We appreciate your feedback on this dishwasher, and are very glad it’s been washing well for you. However, we do hate to hear you have concerns over the noise level, how hot the dishwasher and surrounding countertop get, and the length of the cycles. We know issues like those may be worrying.
This dishwasher is designed to provide as quiet and peaceful a washing experience as possible, and is meant to have a sound level of 59 dBAs (just above the noise made by moderate rainfall). We regret that this amount of noise was inconvenient for you, and will certainly let our Dishwasher Design team know of your feedback regarding this and the concerns over heat and cycle length for future consideration and review. Your insights about the model are valued, as we always want to make sure we’re aware what our consumers think of our models.
Regarding the cycle time, we do have a Time Saver cycle, meant for light to medium soiled dishes, that lasts about 1 hour. A description of the various cycle lengths is available on page 5 of the manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
We hope this information is helpful. We’re happy to offer further assistance if you have any other concerns or inquiries - all the best! -Sarah@GEA
This dishwasher is designed to provide as quiet and peaceful a washing experience as possible, and is meant to have a sound level of 59 dBAs (just above the noise made by moderate rainfall). We regret that this amount of noise was inconvenient for you, and will certainly let our Dishwasher Design team know of your feedback regarding this and the concerns over heat and cycle length for future consideration and review. Your insights about the model are valued, as we always want to make sure we’re aware what our consumers think of our models.
Regarding the cycle time, we do have a Time Saver cycle, meant for light to medium soiled dishes, that lasts about 1 hour. A description of the various cycle lengths is available on page 5 of the manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
We hope this information is helpful. We’re happy to offer further assistance if you have any other concerns or inquiries - all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor cleaning
on December 25, 2021
Posted by: Crod33
from Willis Tx
It doesn’t clean that well . Also the racks are already rusting “both top and bottom rack”. Very Loud and the door seal keeps popping off, so you have to check to and make sure it’s on right before you start it or it will leak.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, January 3, 2022
Hello there, we're very sorry to hear your dishwasher isn't cleaning well, that your racks have began to rust, that it's louder than expected, and that your door seal has been popping off. We can only imagine what a nuisance this has been for you and we're happy to help.
For the poor cleaning, please view the following tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If these are unhelpful or if your seal continues to fall of, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would be able to get you taken care of. We appreciate you bringing this to our attention and we're wishing you the absolute best.
Guy@GEA
For the poor cleaning, please view the following tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If these are unhelpful or if your seal continues to fall of, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would be able to get you taken care of. We appreciate you bringing this to our attention and we're wishing you the absolute best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Cheap and broken plastic components
on December 25, 2021
Posted by: Lptprt
from Palm bay, FL
We purchased a new home with this dishwasher installed. The upper spray arm keeps falling off. The plastic was broken and we need to purchase a replacement part before even washing the first load. We also noticed that many parts are discontinued for this model, so it seems like something will break soon and we will have to throw this washer in the trash soon.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 3, 2022
Hello there, thank you for taking the time to reach out to us. We're so sorry to hear about your spray arm continuing to fall off. This is never what we'd expect for our consumers so we can imagine how annoying this must be for you.
To have this fixed, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician will be able to help get you taken care of. In addition, if you were to ever need a part that you don't see, you can always message us on social media at any time and a member from our team will be happy to assist you.
Guy@GEA
To have this fixed, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician will be able to help get you taken care of. In addition, if you were to ever need a part that you don't see, you can always message us on social media at any time and a member from our team will be happy to assist you.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice looking machine
on December 23, 2021
Posted by: Pv21
from Ashburn
Does the job, the dryer could be better but the dishes come out nice and clean
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
New Dishwasher
on December 20, 2021
Posted by: mcsturdy
from Arizona
Bought a GE because our appliance service man recommended. Am happy with the 2 washing arms and the simple operation feature. Also like the 2 inside filters. It is so much more quieter than our old machine.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheap dishwasher- Not sturdy
on December 19, 2021
Posted by: KAWV
from CO
This is the product in our new house that the builders install as their package of GE appliances. This dishwasher is very flimsy, and just overall doesn't feel sturdy. I am afraid to fully load it as the wheels barely roll if I do. Also the upright supports in bottom rack have already bent. Waiting for something to break.
The Pro to it it does seem to clean well.
The Pro to it it does seem to clean well.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, December 22, 2021
Hello there, we're pleased to know your dishwasher is cleaning well, but very sorry you're finding your new dishwasher to be flimsy. This is certainly not the level of quality we hold ourselves to, so we can imagine how frustrating this might be for you.
With that said, we don't expect you to experience any issues, but we'll be happy to pass this feedback along to our team for them to look into. Your review goes a long way in giving us ways to capitalize on improvements, so thank you for sharing.
We're wishing you the best and we appreciate you choosing GE Appliances.
Guy@GEA
With that said, we don't expect you to experience any issues, but we'll be happy to pass this feedback along to our team for them to look into. Your review goes a long way in giving us ways to capitalize on improvements, so thank you for sharing.
We're wishing you the best and we appreciate you choosing GE Appliances.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Super cheap build. It is leaking already
on December 18, 2021
Posted by: Raminkh
from Berkeley
We installed this dishwasher 3 weeks ago and it is already leaking after the third use. GE appliance support impossible to get a hold of. Avoid this brand!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, December 22, 2021
Hello there, we're terribly sorry to hear that your new dishwasher is leaking and that you're having a hard time getting ahold of our team for service. This is never the ownership experience we'd expect for our consumers so we can imagine how frustrating this would be.
With that said, we recommend also trying to schedule in-warranty service online by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If you run into any other issues, please message us on social media so we can further assist you. We're confident our technician will get you taken care of, so we look forward to you getting the assistance you need.
Guy@GEA
With that said, we recommend also trying to schedule in-warranty service online by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If you run into any other issues, please message us on social media so we can further assist you. We're confident our technician will get you taken care of, so we look forward to you getting the assistance you need.
Guy@GEA
Written by a customer while visiting geappliances.com