Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.3
(1,566 Reviews)
Rating breakdown 1,566 reviews
5 Stars
544
4 Stars
266
3 Stars
199
2 Stars
200
1 Star
357
52%of customers recommend this product.
(
628 out of
1,213)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
2
It is quiet, but the inside is total plastic cheap
on November 21, 2024
Posted by: Nickname54
It definitely is made a lot cheaper than my last one. Unfortunately I moved and I had to leave it behind.
Response from geappliances.comBy Tierra, GE_Appliances, November 26, 2024
We value this feedback. Your comment regarding your dishwasher is extremely important and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not that happy
on November 26, 2024
Posted by: GE Dishwasher GDF
Does not dry dishes very well. I did a load of dishes and went back the next day to put them away and all dishes were all still full of water even with the dry boost feature. My last dish washer was way better
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, December 10, 2024
We have provided some tips to help with poor drying in your dishwasher at the link below. If these tips do not help resolve this issue, we advise service. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.75417947.832851412.1733755395-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.75417947.832851412.1733755395-507723860.1707936747
Written by a customer while visiting geappliances.com
Customer Rating
1
Useless
on December 5, 2024
Posted by: Kim Gallini
Cannot get lower tray to work properly. Wheels keep falling off and do not align.
Response from geappliances.comBy Tierra, GE_Appliances, December 5, 2024
We'd like to assist you with the lower rack on your dishwasher. Please refer to the link below for troubleshooting:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18899
If this doesn't resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18899
If this doesn't resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't buy
on February 9, 2025
Posted by: Harsh93
Worst product and worst customer service. Dont buy
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, February 12, 2025
We are extremely sorry to hear of your experience with this dishwasher and our service. We see that you have a service appointment scheduled, and we are confident that our technicians will get your dishwasher back up and up and running as quickly as possible.
Written by a customer while visiting geappliances.com
Customer Rating
1
Couldn't last even for weeks.
on February 10, 2025
Posted by: HongeC
from Texas (TX)
Come with a newly built house. Didn't work after the first test use.
When I pressed start, all it did was making a noise for a few seconds and completely stopped, then showed the cleaning cycle was done .
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Julia, GE Appliances, February 11, 2025
We're sorry to hear about the trouble you're having with your dishwasher. We encourage you to review the troubleshooting tips on page 21 of the Use and Care Manual (https://products-salsify.geappliances.com/image/upload/s--DL6l0qV6--/608f46f7490b0144f8308257f4095f0e49c5fdb1.pdf) in the "Dishwasher won't run" section. If these tips don't solve the issue, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) or you can schedule a service appointment online here: https://www.geappliances.com/ge/service-and-support/service.htm. We're confident they'll be able to assist you further, if needed.
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor at best
on February 17, 2025
Posted by: AlwaysDirtyDishes
from Colorado
Do you like to hand wash dishes? This is the appliance for you. Want a dishwasher that helps with the workload by cleaning dishes and glasses? Best try another product. We have had this dishwasher for less than a year and I can count on my hand the amount of times I haven’t had to rewash items. Followed all the online tools and tips, pre-soak and rinse dishes and the top shelf still comes out dirty. Only gets one star because there is no option for zero. Will be replacing it asap.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, February 18, 2025
We want to help out with your dishwasher not cleaning properly. We recommend checking the following article for additional troubleshooting steps that can help remedy this issue: (Not Washing Properly) https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
2
Smelly
on June 25, 2022
Posted by: Cs88
I don’t even know if it’s clean. It’s all plastic inside and out. Came with the house. It’s smelly makes the dishes smell like chemicals. I’ve ran it a few times, thoroughly cleaned it. Idk what’s up with it it’s the plastic on the inside I believe.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Joyce@GEA, GE_Appliances , June 27, 2022
Hello- Thanks so much for reaching out. We are happy to help! Odors associated with new appliances are normal. The processes used during manufacturing often may leave a "newness" odor that may not dissipate until after several washing cycles. This condition is completely normal. You can alleviate this condition by running the dishwasher through several cycles using detergent. If you continue to have issues, please reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Dish washer doesn't work
on May 24, 2022
Posted by: Anonymous
from NOBLESVILLE, IN
Installed dish washer in new house - went to turn it on and it doesn't work. Called GE and they can't get anyone out to even look at it until next month.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, May 26, 2022
Hi there, and thanks for reporting this situation to us. We truly hate to hear the dishwasher in your new house isn’t working – we know how frustrating this must be, especially when you need to wait for service. This isn’t the experience we want for you, and we regret any inconvenience this has caused.
After reviewing our system, we do see your service appointment pending. We are confident the dishwasher will serve your needs well once this issue has been addressed, and we’ll let our team know of your experience for review. If you wanted to try any troubleshooting in the meantime, checking the fuse or circuit breaker to make sure enough power is reaching the unit, and the control panel to make sure it isn’t locked, can sometimes help when the dishwasher isn’t running at all. We have more troubleshooting tips starting on page 19 of the manual; if that may help, it’s linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf& .
Going forward we will work to earn your trust in our brand. If you have any other concerns or questions, we are happy to offer assistance any time. -Sarah@GEA
After reviewing our system, we do see your service appointment pending. We are confident the dishwasher will serve your needs well once this issue has been addressed, and we’ll let our team know of your experience for review. If you wanted to try any troubleshooting in the meantime, checking the fuse or circuit breaker to make sure enough power is reaching the unit, and the control panel to make sure it isn’t locked, can sometimes help when the dishwasher isn’t running at all. We have more troubleshooting tips starting on page 19 of the manual; if that may help, it’s linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf& .
Going forward we will work to earn your trust in our brand. If you have any other concerns or questions, we are happy to offer assistance any time. -Sarah@GEA
Written by a customer while visiting geappliances.com