Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.2
(1,838 Reviews)
Rating breakdown 1,838 reviews
5 Stars
616
4 Stars
304
3 Stars
231
2 Stars
256
1 Star
431
50%of customers recommend this product.
(
696 out of
1,390)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
5
Great features easy to use cleans great
on March 25, 2022
Posted by: Mel779
from Houston tx
I like this dishwasher. It’s easy to program & cleans well.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible Dishwasher, Do not get this one.
on March 24, 2022
Posted by: sanguich
from West Coast USA
I have had this dishwasher for 5 months and the experience has been terrible. It came with my new build home so we assumed that a brand new GE dishwasher would last for awhile with no issues but NOPE! We had a samsung dishwasher at our other home and that one has a digital display and was 1000x better.
The issues we’ve been experiencing with this unit:
1.) the door strike or latch is malfunctioning so it takes about 5 minutes just to get the door closed and for the cycle to start properly. This issue also leads to a broken peace of mind knowing that the door can pop open at any time, leaking water everywhere. So I work next to the dishwasher to ensure this doesn't happen.
2.) the unit doesnt dry at all. It just retains the moisture within the unit. If you open iteven a day later the dishes are still soaking wet. We’ve tried every setting to see if the drying process would improve but it does not.
3.) Whichever GE tech installed our unit forgot to latch the back or bottom of the unit so it slides around and makes a lot of noise.
1.) the door strike or latch is malfunctioning so it takes about 5 minutes just to get the door closed and for the cycle to start properly. This issue also leads to a broken peace of mind knowing that the door can pop open at any time, leaking water everywhere. So I work next to the dishwasher to ensure this doesn't happen.
2.) the unit doesnt dry at all. It just retains the moisture within the unit. If you open iteven a day later the dishes are still soaking wet. We’ve tried every setting to see if the drying process would improve but it does not.
3.) Whichever GE tech installed our unit forgot to latch the back or bottom of the unit so it slides around and makes a lot of noise.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, March 25, 2022
Hi there, we're so sorry to hear your dishwasher has a door latch that's been malfunctioning, that it's not drying, and that it's sliding making more noise than expected. We can see why this would be a pain in your side and we're happy to help.
To have your dishwasher fixed, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, the following tips may help with the drying prior to a service call: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.148282999.1156752774.1647869506-1233938546.1597758556
We know our technician will be sure to get you taken care of and we're wishing you the very best. We're also available on social media if you need anything else.
Guy@GEA
To have your dishwasher fixed, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, the following tips may help with the drying prior to a service call: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.148282999.1156752774.1647869506-1233938546.1597758556
We know our technician will be sure to get you taken care of and we're wishing you the very best. We're also available on social media if you need anything else.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on March 24, 2022
Posted by: Lawson111
from Athens AL
Quality is great. Love the features on this product. Easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Okay Dishwasher
on March 23, 2022
Posted by: Lot 507
from utah
It is okay for a contractor furnished dishwasher .
I would recommend this to a friend!
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, March 23, 2022
Thanks so much for sharing this review. We're glad to hear that overall, you like your new dishwasher but we're sorry that it's not exceeding your expectations. This can be discouraging, we know.
Please feel free to reach out to us directly if you ever have questions or concerns in the future - we're always happy to help in any way we can and we're grateful to have you in our GE Appliances family. Take care, Kelsey@GEA
Please feel free to reach out to us directly if you ever have questions or concerns in the future - we're always happy to help in any way we can and we're grateful to have you in our GE Appliances family. Take care, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Plastic
on March 21, 2022
Posted by: Dens22
from Port Orchard WA
The builder put in the cheapest model possible. If I had a choice I would have had a better model installed
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, March 22, 2022
Hi there, we're pleased to know your new dishwasher is performing well, but sorry you're not finding it to be the level of quality we hold ourselves to. This is certainly not what we want to see, so we appreciate you lending some valuable feedback that we can share with our product development team.
We're always looking for ways to improve, so we appreciate you sharing and we're wishing you the absolute best. Welcome to the GEA family.
Guy@GEA
We're always looking for ways to improve, so we appreciate you sharing and we're wishing you the absolute best. Welcome to the GEA family.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Takes over 4 hours to do a load
on March 20, 2022
Posted by: Srossedu
from San Diego
Our apartment manager installed this dishwasher and when we select the options that we need to clean and sanitize, it takes over 4 hours to go through the whole cycle. How is this considered energy efficient?
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, March 28, 2022
We're so sorry that you're experiencing long cycle times with your dishwasher. This would be discouraging and we're glad you shared this feedback with us here.
Dishwashers now run longer to ensure good wash performance, but they use less energy while running. Also, in using less water, your water heater does not need to provide as much hot water and therefore is not using energy to heat more water. You can read more about this in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38926&_ga=2.130158922.435921245.1648476361-1084580016.1645804717.
And for descriptions of your dishwasher's cycle times, check out pages 5 through 7 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf&_ga=2.130158922.435921245.1648476361-1084580016.1645804717.
We hope this is insightful! If you need anything else, please reach back out. Best, Kelsey@GEA
Dishwashers now run longer to ensure good wash performance, but they use less energy while running. Also, in using less water, your water heater does not need to provide as much hot water and therefore is not using energy to heat more water. You can read more about this in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38926&_ga=2.130158922.435921245.1648476361-1084580016.1645804717.
And for descriptions of your dishwasher's cycle times, check out pages 5 through 7 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf&_ga=2.130158922.435921245.1648476361-1084580016.1645804717.
We hope this is insightful! If you need anything else, please reach back out. Best, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy but effectice
on March 19, 2022
Posted by: Spec Home Buyer
Gets the dishes clean, but very noisy. Like that the top rack is designed so that top of glasses dry and don’t hold water.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, March 22, 2022
It's really great that your dishwasher is cleaning your dishes well and that you like the top rack design! That's wonderful to hear. We do apologize that it's operating very noisily, though. We know how bothersome that can be.
This dishwasher has a decibel rating of 59 dBA, which is equivalent to the sound of a normal conversation. Perhaps you should review this article about normal and abnormal dishwasher sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923&_ga=2.152400313.1494324533.1647957913-1084580016.1645804717. Some sounds are normal, while others may be abnormal but have easy solutions. That article lists them all with tips on how to correct them.
We hope this is helpful! Please connect with us again if you need anything in the future. All the best, Kelsey@GEA
This dishwasher has a decibel rating of 59 dBA, which is equivalent to the sound of a normal conversation. Perhaps you should review this article about normal and abnormal dishwasher sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923&_ga=2.152400313.1494324533.1647957913-1084580016.1645804717. Some sounds are normal, while others may be abnormal but have easy solutions. That article lists them all with tips on how to correct them.
We hope this is helpful! Please connect with us again if you need anything in the future. All the best, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Disher Washer
on March 17, 2022
Posted by: Edstiller
from Jacksonville
Great Customer service. The products are awesome and all kept
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com