Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.3
(1,566 Reviews)
Rating breakdown 1,566 reviews
5 Stars
544
4 Stars
266
3 Stars
199
2 Stars
200
1 Star
357
52%of customers recommend this product.
(
628 out of
1,213)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
4
It’ll do.
on May 20, 2024
Posted by: JohnMuaDibb
A good basic design. Dishes go in. Dishes come out, only cleaner. We might describe this as their “basic high end”. It’s above their apartment grade machines but far from the top of the line. Call it “the nicest cheap one”.
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Very cheap
on June 16, 2024
Posted by: Jeremyzzz
from Texas
The racks fall off guide rails often
Rarely runs when you push the button. Each load often requires trouble shooting
Rarely runs when you push the button. Each load often requires trouble shooting
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, June 18, 2024
We're here to support you with your dishwasher. We do see that a service appointment has been scheduled and we're confident this matter will be resolved by a qualified technician.
Written by a customer while visiting geappliances.com
Customer Rating
2
wheels on bottom rack are horrible!
on July 8, 2024
Posted by: ejw424
from Thornton, CO
The wheels on the bottom rack are horrible. Very cheap! Too often the rack just falls onto door.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Michael, GE_Appliances, July 11, 2024
We hate to hear that you’ve been less than impressed with the lower rack wheels on your dishwasher. We’re constantly working to make our products better, and we’ll be sure to forward your feedback to our design team so we can work to ensure issues like this don’t occur going forward.
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible dishwasher rack! Rusted.
on July 23, 2024
Posted by: Annie277
from Arizona
This is a poor washer. I don’t know what caused this, but within the first year of my use of this dishwasher it being brand new from a new build, Very minimal use it started rusting. I was using all the right products I did so much research. I cleaned it the proper way I tried to do smaller loads… But nothing would budge. The racks are the biggest issue in this dishwasher. They have peeled and bubbled and rusted all over and I am now afraid to use it although I do very minimally. I just noticed it deteriorating more and more and I really hate to have to pay so much for two new racks. I Just want to put this out there to stop someone else from buying these poorly made dishwasher rack. I feel like the rack should be one of the strongest components of a dishwasher because it is such an important part of it. Especially using it the right way. I’ve always thought GE has great products but I was wrong :( so sad. We moved in Jan 2022.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, July 24, 2024
We are sorry to see how rusted your racks have gotten. We can understand how upsetting this would be for you and would like to get more details from you. We will be reaching out to you via email soon.
Written by a customer while visiting geappliances.com
Customer Rating
2
Came with house. It wouldn’t have been my choice.
on September 12, 2024
Posted by: Lady Cross
from Milton DE
Cleans well. Dries great. Very loud when running. Hard to take bottom rack in and out because wheels are plastic. When bottom rack is fully loaded you have to pick up and push it in.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, September 12, 2024
We are thrilled to hear that you are enjoying your dishwasher and its cleaning and drying capabilities. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the bottom rack along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Looks great, just okay.
on September 14, 2024
Posted by: jht4
from Osteen, Florida
Very basic dishwasher. Lower rack does not roll properly. Leaves a film on dishes.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael, GE_Appliances, September 17, 2024
It’s unexpected to hear that your dishwasher isn’t cleaning well, and that your lower rack doesn’t roll properly. We want to help. We suggest checking out the articles below, where you’ll find troubleshooting steps for your lower rack, as well as tips to help you improve wash performance.
Rack rolling:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988
Wash performance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Rack rolling:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988
Wash performance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
1
malfunction malfunction
on September 15, 2024
Posted by: Jose271072
from Kansas City
The wheels on the trays broke! The system is faulty, you leave the dishes wet and poorly washed.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, September 17, 2024
We're here to support you with your dishwasher. We do see that a service appointment has been scheduled and we're more than confident that a service technician will resolve the issue. We appreciate your patience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Very Disappointed
on September 16, 2024
Posted by: Mad111
from 23009
This is a new dishwasher. I used it once and it is no longer working. It will start and run for 2 minutes then cut off.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, September 17, 2024
We're sorry to hear that your newly installed dishwasher stopped working. We recommend hard resetting the appliance by either unplugging it or flipping the breaker off for 2-3 minutes then turning it back on. If the issue continues, we recommend taking advantage of your warranty. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com