Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.2
(1,838 Reviews)
Rating breakdown 1,838 reviews
5 Stars
616
4 Stars
304
3 Stars
231
2 Stars
256
1 Star
431
50%of customers recommend this product.
(
696 out of
1,390)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
1
Never has worked right
on September 5, 2022
Posted by: R342
Have only had the dishwasher for about 2 months and it hasn’t worked right that whole time. Won’t dry the dishes even with the dry boost on high. It stays wet enough that if you run the dishwasher at night and don’t unload them until the next day it starts to grow mold on them. The inside of the door and the side walls stay wet all the time. Have never actually seen them dry even though I don’t even use it anymore since it is such a pain.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, September 21, 2022
Hello there,
Thank you for taking the time to write about your dishwasher. Our most sincere apologies to hear that the drying feature is not working well and we can understand how frustrating that is. Please take a look at this troubleshooting article with some tips to improve drying.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.225486746.1227825129.1663592206-1399050172.1598645166
If you find these tips don't help, service may be needed. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you need anything. Mike@GEA
Thank you for taking the time to write about your dishwasher. Our most sincere apologies to hear that the drying feature is not working well and we can understand how frustrating that is. Please take a look at this troubleshooting article with some tips to improve drying.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.225486746.1227825129.1663592206-1399050172.1598645166
If you find these tips don't help, service may be needed. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you need anything. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Dishwasher
on September 4, 2022
Posted by: GRMK
from Chicago
This dishwasher replaced my old GE dishwasher I had for 14 years.
The look is good, clean and sleek but It is missing a couple of features that would be nice like the time of the cycle in minutes. The normal wash cycle runs over 3 hours, which seems very long. Also not sure how much water it’s using.
On my old machine there was a short cycle which was 40 minutes and the normal cycle was probably 1 1/2 hours.
The look is good, clean and sleek but It is missing a couple of features that would be nice like the time of the cycle in minutes. The normal wash cycle runs over 3 hours, which seems very long. Also not sure how much water it’s using.
On my old machine there was a short cycle which was 40 minutes and the normal cycle was probably 1 1/2 hours.
Also I don’t like the closer/ locking mechanism, it doesn’t feel secure and I can’t seem to get rid of the plastic smell inside even after 3 uses. The price was ok and definitely less than other models, but I think the quality is not there. Perhaps I should have paid more and traded up.
I think GE appliances are good. I still have my stove and it works well. I just think this dishwasher was a little cheaply made.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra@GEA, GEA, September 15, 2022
Hello,
Thank you for sharing your experience with your dishwasher so far. We appreciate the feedback.
Have a great day!
Thank you for sharing your experience with your dishwasher so far. We appreciate the feedback.
Have a great day!
Written by a customer while visiting geappliances.com
Customer Rating
2
Cheap disjwasher
on August 31, 2022
Posted by: Billiebob22
from Milton, De
Not satisfied with dishwasher, poor quality. Did not use after move in. 3 months later will not start!
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, September 15, 2022
Hi there,
Thanks for the review. So sorry to hear about the issues you've had here with your dishwasher. We'd like to help as best we can. Take a look at the below articles to see if they help matters:
Will not start but has lights/sound: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397&_ga=2.211455445.1127555770.1663240271-921338026.1663240271
Does not run at all/no power: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38986&_ga=2.211455445.1127555770.1663240271-921338026.1663240271
If none of this helps, then we'd recommend reaching out to our service team, here: https://www.geappliances.com/ge/service-and-support/service.htm - for further assistance.
We do hope this is helpful and that this is taken care of for you soon.
Best wishes,
Michael@GEA
Thanks for the review. So sorry to hear about the issues you've had here with your dishwasher. We'd like to help as best we can. Take a look at the below articles to see if they help matters:
Will not start but has lights/sound: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397&_ga=2.211455445.1127555770.1663240271-921338026.1663240271
Does not run at all/no power: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38986&_ga=2.211455445.1127555770.1663240271-921338026.1663240271
If none of this helps, then we'd recommend reaching out to our service team, here: https://www.geappliances.com/ge/service-and-support/service.htm - for further assistance.
We do hope this is helpful and that this is taken care of for you soon.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
OK product
on August 31, 2022
Posted by: SoDak Guy
from Olathe, KD
Middle of the road dishwasher. Cleans well but would have like more storage capacity.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great cleaning/Needs better buttons
on August 31, 2022
Posted by: Brenny_RP
from Bonney Lake, WA
We've been using our new dishwasher for the past 4 week. Cleans very well and things are left with little to none residues. Only complaint is that we need to press the buttons extra hard in order for the dishwasher to operate. Other than that is a great dishwasher.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Leaky dishwasher
on August 30, 2022
Posted by: Lyd Tho
from St Louis MO
We purchased our home at the end of May. By mid August our dishwasher started to leak. Fortunately we discovered the leak before we had water damage to our hard wood floors. We requested service from a GE tech, who came out a week later. The tech has been great. He ordered new parts for our washer, but tech services has been so busy, he can’t come back for 2 weeks to make the necessary repairs. We’re not pleased with this purchase
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, September 14, 2022
Hi there,
Thanks for taking the time to leave a review. So sorry to hear about the issues you've had here with your dishwasher and that it was a wait to get the repair parts needed, we're sure this would be frustrating. Based on what we're able to see, service was performed and your dishwasher was repaired. We do hope that it's working as it should now!
If you have other questions or concerns, know that you're always free to reach out and let us know.
Best wishes,
Michael@GEA
Thanks for taking the time to leave a review. So sorry to hear about the issues you've had here with your dishwasher and that it was a wait to get the repair parts needed, we're sure this would be frustrating. Based on what we're able to see, service was performed and your dishwasher was repaired. We do hope that it's working as it should now!
If you have other questions or concerns, know that you're always free to reach out and let us know.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
SIMPLE
on August 30, 2022
Posted by: Aydee
from Stafford . Va
Dishwasher simple. I can't put utensil basket on door it won't close so it takes to much space off basket to fit more dishes. Front of dishwasher stains easily and it's hard to remove or clean.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, September 14, 2022
Hi there,
Thanks for taking the time to leave a review for your dishwasher. Sorry to hear that you're not totally pleased with it. Though, it's good to know that it's nice and simple to operate! If you have questions about loading or cleaning, take a look at pages 11 and 17, respectively, in your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga=2.61242028.1436046970.1663094961-623163192.1663094961
Hope this is helpful!
If you have other questions or concerns, know that you're always free to reach out.
All the best,
Michael@GEA
Thanks for taking the time to leave a review for your dishwasher. Sorry to hear that you're not totally pleased with it. Though, it's good to know that it's nice and simple to operate! If you have questions about loading or cleaning, take a look at pages 11 and 17, respectively, in your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga=2.61242028.1436046970.1663094961-623163192.1663094961
Hope this is helpful!
If you have other questions or concerns, know that you're always free to reach out.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not impressed at all.
on August 28, 2022
Posted by: bvogle76
from Pittsburgh, PA
We have ran two loads of dishes through it and they are never completely dry. We have to hand dry the dishes. Also the bottom rack is always coming out. I do not recommend this model at all.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, September 12, 2022
Hi there,
Thanks for taking the time to leave a review for your dishwasher. Sorry to hear that you're having these issues, we're sure this would be frustrating to deal with. For the drying issues, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.17695354.2100978839.1662982763-1580456531.1662649127
Also, if the lower rack rolls in because the door is not lying flat, then the door springs need to be adjusted. The installer should have adjusted the springs properly when the dishwasher was installed. The Installation Instructions will provide directions, or contact the installer to adjust the springs. You can view your model's installation instructions, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-4000220-4.pdf&_ga=2.107423937.2100978839.1662982763-1580456531.1662649127
If the dishwasher door stays fully open and the racks in the dishwasher roll in or out by themselves, the dishwasher is not level. The leveling legs should have been adjusted at installation to ensure the dishwasher is level, front-to-back, and left-to-right. The Installation Instructions will provide directions, or contact the installer to adjust the springs.
We do hope this is helpful!
If you have other questions or concerns, know that we're always here to help.
Best wishes,
Michael@GEA
Thanks for taking the time to leave a review for your dishwasher. Sorry to hear that you're having these issues, we're sure this would be frustrating to deal with. For the drying issues, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.17695354.2100978839.1662982763-1580456531.1662649127
Also, if the lower rack rolls in because the door is not lying flat, then the door springs need to be adjusted. The installer should have adjusted the springs properly when the dishwasher was installed. The Installation Instructions will provide directions, or contact the installer to adjust the springs. You can view your model's installation instructions, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-4000220-4.pdf&_ga=2.107423937.2100978839.1662982763-1580456531.1662649127
If the dishwasher door stays fully open and the racks in the dishwasher roll in or out by themselves, the dishwasher is not level. The leveling legs should have been adjusted at installation to ensure the dishwasher is level, front-to-back, and left-to-right. The Installation Instructions will provide directions, or contact the installer to adjust the springs.
We do hope this is helpful!
If you have other questions or concerns, know that we're always here to help.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com