Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.3
(1,568 Reviews)
Rating breakdown 1,568 reviews
5 Stars
546
4 Stars
266
3 Stars
199
2 Stars
200
1 Star
357
52%of customers recommend this product.
(
629 out of
1,214)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
2
Cheaply Made
on September 19, 2023
Posted by: Wish it were Better
Difficulty shutting the dishwasher to get it to seal and it always needs boosted dry in order to come out somewhat dry.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 20, 2023
Good afternoon,
Thank you for taking the time to leave a review on your new GE Appliances dishwasher. We are sorry to hear that you are experiencing issues with the door latch, and the dishes not coming out completely dry once the cycle is complete. We're happy to provide some guidance!
To minimize the possibility of electric shock, unplug the appliance from the power supply before attempting any maintenance or cleaning or turn the house circuit breakers/fuses to the off position.
If the dishwasher door will not latch on a new installation, there are a few things to check to remedy the situation:
- Close the door and check both sides and the top of the door. If the door is hitting the cabinets or screws under the counter, contact your installer to correct this or consult the Installation Instructions for your dishwasher.
- On a new dishwasher, it may be necessary to push in on the top center of the control panel while latching the door because the gasket is new and still very stiff. New gaskets may have not had an opportunity to seat properly.
- Up to ten dishwasher cycles may be required for the wash heat to help mold and seat the gasket. The gasket will become more pliable after a few uses.
As for the dishwasher not drying properly, we recommend reviewing the article at the link below for troubleshooting information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.236928835.399241693.1695043436-1100713441.1674245189
If you continue to experience issues with your dishwasher, we recommend scheduling a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your new GE Appliances dishwasher. We are sorry to hear that you are experiencing issues with the door latch, and the dishes not coming out completely dry once the cycle is complete. We're happy to provide some guidance!
To minimize the possibility of electric shock, unplug the appliance from the power supply before attempting any maintenance or cleaning or turn the house circuit breakers/fuses to the off position.
If the dishwasher door will not latch on a new installation, there are a few things to check to remedy the situation:
- Close the door and check both sides and the top of the door. If the door is hitting the cabinets or screws under the counter, contact your installer to correct this or consult the Installation Instructions for your dishwasher.
- On a new dishwasher, it may be necessary to push in on the top center of the control panel while latching the door because the gasket is new and still very stiff. New gaskets may have not had an opportunity to seat properly.
- Up to ten dishwasher cycles may be required for the wash heat to help mold and seat the gasket. The gasket will become more pliable after a few uses.
As for the dishwasher not drying properly, we recommend reviewing the article at the link below for troubleshooting information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.236928835.399241693.1695043436-1100713441.1674245189
If you continue to experience issues with your dishwasher, we recommend scheduling a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
DO NOT BUY! Lower rack system terribly designed.
on September 20, 2023
Posted by: Chip1
The lower rack is cheaply and terribly designed. The guiding rail system should make the rack effortlessly glide in and out of the dishwasher. Instead it flies all over the place and is a struggle to push in and out of the unit.
Don't buy this dishwasher. The frustration of the lower rack isn't worth it for the constant struggle day after day year after year.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances , September 22, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry that this dishwasher hasn't been meeting your expectations. That is not the experience we want or expect.
With this in mind, we are going to forward this over to our product team for review. This way they can review everything and keep this in mind for our models going forward. We also recommend checking to make sure there are no loose parts along the track and that the rollers are set in place.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
With this in mind, we are going to forward this over to our product team for review. This way they can review everything and keep this in mind for our models going forward. We also recommend checking to make sure there are no loose parts along the track and that the rollers are set in place.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Works as a dishwasher is expected to.
on September 21, 2023
Posted by: Billy28390
Works well but the bottom drawer is quite flimsy and comes off the track almost every time I open it. Cleans well though.
Features
3
Performance
4
Quality
3
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Current not working, waiting for service/repair
on September 21, 2023
Posted by: Coco2009
from Massachusetts
Hard to judge since it only worked for 2 weeks and then didn't. Electronic issue, probably stuck in reboot mode. When it did work, what it didn't use in water and electicity, it made up for in time. A regular cycle and load (GE recommends doing only full loads) takes 60-90 minutes! If it needs to be replaced, who pays for the plumber?
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 22, 2023
Hi there,
Thank you for taking the time to leave a review on your new GE Appliances built-in dishwasher. We are truly sorry to hear that you are experiencing electronic issues and the dishwasher is no longer functioning. This is certainly not normal operation, nor the quality that we expect. This appliance has a 1-year manufacturers warranty, and we recommend scheduling a service appointment with our factory service team so we can get this resolved for you. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your new GE Appliances built-in dishwasher. We are truly sorry to hear that you are experiencing electronic issues and the dishwasher is no longer functioning. This is certainly not normal operation, nor the quality that we expect. This appliance has a 1-year manufacturers warranty, and we recommend scheduling a service appointment with our factory service team so we can get this resolved for you. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Love it.
on September 21, 2023
Posted by: Khenry0207
from Saint pauls, nc
I love it. Dries and cleans very efficiently.
Get very hot so don't put things that can melt. Lol
Get very hot so don't put things that can melt. Lol
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Aesthetically pleasing
on September 21, 2023
Posted by: Kenneth90
from Jarrell, TX
Product is as described, the aesthetics match the house well.
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent dishwasher
on September 21, 2023
Posted by: Charlota
Love my new dishwasher it works really well can’t even hear it when it is working to clean the dishes
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
No noise
on September 22, 2023
Posted by: Giperez2002
Does take long to wash and doesn't make much noise.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, September 27, 2023
Hi,
We appreciate you leaving a review for this dishwasher. Your comments on its cycle times are important to us and we'll pass them onto our design team. Thanks for choosing GE Appliances and please let us know if you have any questions. We're always happy to help!
-Sylvia@GEAppliances
We appreciate you leaving a review for this dishwasher. Your comments on its cycle times are important to us and we'll pass them onto our design team. Thanks for choosing GE Appliances and please let us know if you have any questions. We're always happy to help!
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com