I am not very happy with my new GE dishwasher. The dishwasher is very noisy and after washing the dishes it remains wet for days. I do not like that every time I open the door the displays light up. There is no drain function and when you press the stop button does not stop readily.
No, I would not recommend this to a friend.
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Value
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Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 19, 2023
Greetings! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your new dishwasher is experiencing issues with the noise level and drying capabilities. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
I love how fast the loads get done in comparison to other dishwashers I've had in the past. The design is sleek too and shelving is awesome for bowls and plates especially!
Overall feels very cheap for what it is. Door feels cheap. Inside basket feels cheap. Wheels roll on side of dishwasher, no real track causing it to slip off and constantly have to be adjusted. Pretty small capacity too. Came included with new build home. Will likely replace in a year.
No, I would not recommend this to a friend.
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Performance
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Quality
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Value
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Response from geappliances.comBy Haley@GEA, GE_Appliances, June 14, 2023
Hello there.
Thank you so much for taking the time to provide us with honest feedback. We are very sorry to know that the quality of this model, had not lived up to your expectations. We can certainly understand how readjusting your lower rack becomes time consuming when trying to do a load of dishes.
To provide some further assistance, we will link a helpful article below with details regarding your lower roller rack. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18931.
If you have any further questions or concerns, please feel welcome to reach out to us at any time. As alway, your friends here at GE Appliances are here to help. -Haley@GEA
This dishwasher came as part of the package with a home that we built. It is only two years old and the whole inside is totally rusted out already. I’ve been reading other reviews online and apparently this is a common problem with this model. Unfortunately, this dishwasher only has a one-year warranty and as soon as I saw the rust in year one I wish I would’ve called and had it replaced. Unfortunately now at year three I am stuck with this dishwasher that’s totally rusted out and I have to purchase a new one do yourself a favor and don’t purchase this dishwasher.
No, I would not recommend this to a friend.
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Performance
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Value
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Response from geappliances.comBy Jonathon@GEA, GE Appliances , June 14, 2023
Hello - Thank you for reaching out and sharing your review. We are sorry to hear that you are noticing rust build-up. We're happy to offer some assistance towards this.
We are going to have one of our agents reach out over email to gather some additional information. If you don't notice a message soon, make sure to check your spam and junk folders.
We look forward to hearing from you. - Jonathon@GEA
It cleans pretty decent. The bottom drawer doesn’t stay out when loading and unloading, it rolls back in. The silverware basket is very basket with four large areas, but nothing to flip down to keep items from moving around our bunching up in each other.
No, I would not recommend this to a friend.
Features
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Performance
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Quality
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Value
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Response from geappliances.comBy MichaelBatGEA, GEAppliances, June 13, 2023
Hello,
We’re happy to hear that your new dishwasher has been cleaning well for you, but we’re sorry that you’ve been having issues with the basket rolling back on its own, and that your silverware isn’t staying put. We understand that clean silverware is important, and we think having something to hold the silverware in place is a great idea; we’ll forward this suggestion to our product team so that it may appear on future models.
We know that loading the dishwasher isn’t exactly fun, but it can become draining when your dishwasher racks won’t sit still. We recommend ensuring that your dishwasher is completely level, as an unlevel installation can cause the racks to roll back on their own. If the dishwasher is level but this issue still occurs, then we suggest taking advantage of your warranty and having it diagnosed by one of our certified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your review. Please know we’re here should you need further assistance. -MichaelB@GEA