Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.3
(1,566 Reviews)
Rating breakdown 1,566 reviews
5 Stars
544
4 Stars
266
3 Stars
199
2 Stars
200
1 Star
357
52%of customers recommend this product.
(
628 out of
1,213)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
3
hector
on March 14, 2023
Posted by: hectorruzzzzz
from okahumpka, fl
What everyone have to say was good. How good the product is and how well they work. They forgot say the noise level is bad.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
5
Value
5
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 15, 2023
Hello,
We’re glad that you’ve been impressed with how well your new dishwasher works, but we’re sorry to hear that you’ve been disappointed with the noise level. We know a loud appliance can be frustrating, especially when it comes to something that sees a lot of use like a dishwasher, and this is not something we want or expect from our products. We take your feedback seriously and we will work hard going forward to build a quieter dishwasher. Thank you for taking the time to leave us a review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re glad that you’ve been impressed with how well your new dishwasher works, but we’re sorry to hear that you’ve been disappointed with the noise level. We know a loud appliance can be frustrating, especially when it comes to something that sees a lot of use like a dishwasher, and this is not something we want or expect from our products. We take your feedback seriously and we will work hard going forward to build a quieter dishwasher. Thank you for taking the time to leave us a review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Chincy
on April 5, 2023
Posted by: K jm
from Florida
Soap dispenser dosen't open half the time,a screw popped out the other day,Very difficult to close
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, April 5, 2023
Hello there! Thank you for taking the time to provide us with valuable feedback. We are so sorry to hear that your new dishwasher is experiencing issues with the soap dispenser. We know how frustrating this must be. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad product
on April 10, 2023
Posted by: Rperry7
from Florida
We did not choose this product. It was installed in our new home. Did not work from the day it was installed.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, April 11, 2023
Hello,
We’re so sorry to hear that your new dishwasher hasn’t worked since it was installed. Dirty dishes are an inescapable part of everyday life, and it’s incredibly frustrating when your dishwasher fails to do its job. If you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. Best regards. -MichaelB@GEA
We’re so sorry to hear that your new dishwasher hasn’t worked since it was installed. Dirty dishes are an inescapable part of everyday life, and it’s incredibly frustrating when your dishwasher fails to do its job. If you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
New construction dishwasher
on April 20, 2023
Posted by: Yaduck
from Bartow, Fl
Dishes come out clean, only issue is that I have to restart machine halfway through cycle because it does not complete by itself
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, April 21, 2023
Hi,
Congratulations on your new dishwasher and thank you so much for choosing GE Appliances! We're glad to hear that the unit is cleaning your dishes well, but so sorry to hear you seem to be having trouble with the cycle not completing on it's own. We're happy to help and provide clarity on this.
It is normal for many dishwashers to start and stop several times while draining. This helps pump out food soils more effectively. If your dishwasher pauses briefly or seems to start and stop during the draining period, this is normal operation. If you feel that this is not the case with your unit, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We truly appreciate you and we're here when you need us. Have a great day. - Tierra@GEA
Congratulations on your new dishwasher and thank you so much for choosing GE Appliances! We're glad to hear that the unit is cleaning your dishes well, but so sorry to hear you seem to be having trouble with the cycle not completing on it's own. We're happy to help and provide clarity on this.
It is normal for many dishwashers to start and stop several times while draining. This helps pump out food soils more effectively. If your dishwasher pauses briefly or seems to start and stop during the draining period, this is normal operation. If you feel that this is not the case with your unit, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We truly appreciate you and we're here when you need us. Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Dishwasher is loud
on April 21, 2023
Posted by: SPLea
from Tampa, FL
The dishwasher is loud and cheap. I called GE because I thought it was not insulated and they said it was not needed because it was built to be quiet. I do not recommend this dishwasher if you want a quiet one. I have had GE appliances in the past and they were great. I do not recommend. These came with a new house so I did not have a choice in appliances; otherwise, I would not have picked it.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, April 24, 2023
Hello,
We’re sorry to hear that you’ve been less than impressed with your new dishwasher and that it’s been louder than you expected. Dirty dishes are a big part of everyday life, and having your dishwasher make a lot of noise can be frustrating. This is not something we want or expect from our products. We take your feedback seriously and will work hard going forward to ensure that our dishwashers are as quiet as possible. We also recommend taking a look at the article below for a list of normal and abnormal noises you may hear from your dishwasher.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
Thank you for taking the time to leave us your review and please know we are here should you need us in the future. -MichaelB@GEA
We’re sorry to hear that you’ve been less than impressed with your new dishwasher and that it’s been louder than you expected. Dirty dishes are a big part of everyday life, and having your dishwasher make a lot of noise can be frustrating. This is not something we want or expect from our products. We take your feedback seriously and will work hard going forward to ensure that our dishwashers are as quiet as possible. We also recommend taking a look at the article below for a list of normal and abnormal noises you may hear from your dishwasher.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
Thank you for taking the time to leave us your review and please know we are here should you need us in the future. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Mediocre
on April 28, 2023
Posted by: Joe12234367
This was the dishwasher that our builders placed in our new home without our input. We have had it for almost 2 years now and I have a lot of experience with it at this point. The soap door opens once out of 20 washes. I tried to have the builders replace it but they deferred to GE. I have called GE customer service who recommended I put fewer dishes/bowls on the bottom rack. Despite only putting a few plates on the bottom rack every wash, the soap dispenser door still did not open. GE customer service also recommended adding a rinse aid as there was a silky/soapy residue on my dishes 1 out of 10 rinses requiring an additional "rinse" cycle using more water. I use the rinse aid but the door still does not open. The rinse aid is full between washes and I only have to fill it again once a month which I am not sure is doing anything at all. I have been very disappointed with this dishwasher.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, May 1, 2023
Hello there! Thank you for your valuable feedback. We are so sorry to hear that this dishwasher did not live up to your expectations. We definitely understand the disappointment and inconvenience this has caused. There is considerable thought and effort devoted to the design of our products. Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction with this dishwasher, we cannot modify or replace your appliance. We will be sending this feedback to our product design teams for improvement on future models. We appreciate you choosing GE Appliances for your home! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Dishwasher
on May 12, 2023
Posted by: Anamaria7
from Florida
Not impressed. Takes a long time to wash and it doesn’t clean very well.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, May 15, 2023
Hello,
Dirty dishes can seem like a constant chore, especially when your dishwasher doesn’t work as well as expected, but we want to help. We recommend taking a look at the article below for some tips to improve washing performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If none of that helps, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance in the future. -MichaelB@GEA
Dirty dishes can seem like a constant chore, especially when your dishwasher doesn’t work as well as expected, but we want to help. We recommend taking a look at the article below for some tips to improve washing performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If none of that helps, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance in the future. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Dish Washer
on May 17, 2023
Posted by: Mawoo
from Texas
Haven't used it much but it cleaned my dishes well the couple of times I used it. It's also very quiet. I like that.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com