Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.3
(1,568 Reviews)
Rating breakdown 1,568 reviews
5 Stars
546
4 Stars
266
3 Stars
199
2 Stars
200
1 Star
357
52%of customers recommend this product.
(
629 out of
1,214)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
1
Pass on this model
on July 11, 2023
Posted by: Honest1111
Worst dishwasher I have ever owned. It doesn't hold a lot of dishes and it doesn't clean well. Do not buy.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 12, 2023
Oh no!
We're so very sorry that your dishwasher isn't operating as expected. We certainly understand how disruptive this can be and we want to help. Please refer to the links for some troubleshooting tips that may resolve the issues you're having:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
https://www.geappliances.com/ge/dishwashers/dishwasher-loading-tips.htm
If you find that the dishes still don't clean well after trying the suggestions above, service may be needed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here when you need us. - Tierra@GEA
We're so very sorry that your dishwasher isn't operating as expected. We certainly understand how disruptive this can be and we want to help. Please refer to the links for some troubleshooting tips that may resolve the issues you're having:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
https://www.geappliances.com/ge/dishwashers/dishwasher-loading-tips.htm
If you find that the dishes still don't clean well after trying the suggestions above, service may be needed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here when you need us. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Effective Operation
on July 11, 2023
Posted by: Chief Ski
Simple and easy to read panel operation yield excellent dishwashing.
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful, poor quality.
on July 11, 2023
Posted by: Gcovarelli
from Nokomis, Florida
Absolute worst dishwasher I have ever owned. It is very poor quality and doesn’t even work properly. We have to run the cycle 2-3 times for the dishes to get clean and there’s always soap residue left behind.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 12, 2023
Hi there,
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear that your dishes are not getting clean, and we want to help!
To improve the wash performance we recommend taking a look at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452#:~:text=Excessive%20amounts%20of%20food%20may,that%20will%20affect%20wash%20performance.
A white, milky film on glassware, dishware and the interior of the dishwasher can be caused by your dishwasher detergent. Because modern detergent are phosphate-free, they can potentially leave a white film on glassware, other items, and even the dishwasher tub itself.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38935
Please contact us again if you have additional questions or concerns. Kind regards -Charlie@GEA
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear that your dishes are not getting clean, and we want to help!
To improve the wash performance we recommend taking a look at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452#:~:text=Excessive%20amounts%20of%20food%20may,that%20will%20affect%20wash%20performance.
A white, milky film on glassware, dishware and the interior of the dishwasher can be caused by your dishwasher detergent. Because modern detergent are phosphate-free, they can potentially leave a white film on glassware, other items, and even the dishwasher tub itself.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38935
Please contact us again if you have additional questions or concerns. Kind regards -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
questionable quality of this machine
on July 12, 2023
Posted by: renazantz
Why is there standing water left in the dishwasher, with food and everything, after the drying cycle and then just sits there growing mold, while all the clean dishes are still inside until I can unload? gross. and yes, i clean the trap every wash.
Response from geappliances.comBy Adrian@GEA, GE_Appliances, July 13, 2023
Hello! Thank you for taking the time to review your review. We are so sorry to hear that you are experiencing standing water with food particles left at the bottom of the tub after your wash cycle is complete. This is not normal operation, and we strongly encourage you to schedule service with a certified technician to get this issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm . We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get this issue resolved as quickly as possible! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Mrs
on July 12, 2023
Posted by: Kim Hua
It is very good product . Sine I get it never have problems
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Stay away
on July 14, 2023
Posted by: KP619
from San Diego, CA
Didn’t even last 2 years before it circuited and the repair man said it’s probably best to buy a new unit
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances , July 17, 2023
Hello - Thank you so much for reaching out and sharing your experience. We are really sorry to hear that your dishwasher has circuited out. That is not something we expect to happen at all.
We're going to take this information and share it directly with our product team to review. Also, we are going to have one of our agents get in touch over email to gather some additional information.
We look forward to hearing from you. - Jonathon@GEA
We're going to take this information and share it directly with our product team to review. Also, we are going to have one of our agents get in touch over email to gather some additional information.
We look forward to hearing from you. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on July 15, 2023
Posted by: Niecee1
from Arizona
Poorly made. Very flimsy. Feels like it's going to fall apart.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 17, 2023
Hello,
We're sorry to hear that you are less impressed with your dishwasher. This is not the experience that we want for you, and we appreciate you bringing this to our attention.
We will be sending your comments over to our product team for review. Your feedback is extremely important to us as we consistently strive to better our products. We're sorry that we let you down with this model.
If you have any further questions or concerns, please let us know.
-Charlie@GEA
We're sorry to hear that you are less impressed with your dishwasher. This is not the experience that we want for you, and we appreciate you bringing this to our attention.
We will be sending your comments over to our product team for review. Your feedback is extremely important to us as we consistently strive to better our products. We're sorry that we let you down with this model.
If you have any further questions or concerns, please let us know.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Start-up issues
on July 15, 2023
Posted by: jones21631
from Red Rock, AZ 85145
Dishwasher will not complete a full cycle on any setting on initial start-up in our new home. We live in Red Rock, AZ just outside of Tucson and getting service took multiple calls and a case file from GE Consumer Relations at headquarters to get things moving. We finally have an appointment next week,
I would recommend this to a friend!
Features
5
Performance
2
Quality
2
Value
5
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 17, 2023
Hello,
We know it’s concerning when you buy an appliance only to find yourself unhappy with it, especially something as prominent as a dishwasher.
We are glad to know that you were able to schedule the service appointment with the help of our team. We are sure that service team will be able to come out and resolve this issue.
We hope you enjoy your new dishwasher for years to come and feel free to reach out anytime if there’s any way we can be of assistance. Warm regards.
-Charlie@GEA
We know it’s concerning when you buy an appliance only to find yourself unhappy with it, especially something as prominent as a dishwasher.
We are glad to know that you were able to schedule the service appointment with the help of our team. We are sure that service team will be able to come out and resolve this issue.
We hope you enjoy your new dishwasher for years to come and feel free to reach out anytime if there’s any way we can be of assistance. Warm regards.
-Charlie@GEA
Written by a customer while visiting geappliances.com