Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.3
(1,699 Reviews)
Rating breakdown 1,699 reviews
5 Stars
586
4 Stars
283
3 Stars
209
2 Stars
225
1 Star
396
51%of customers recommend this product.
(
662 out of
1,302)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
2
No frills
on June 12, 2023
Posted by: Timo80
from Augusta, Ga
It cleans pretty decent. The bottom drawer doesn’t stay out when loading and unloading, it rolls back in. The silverware basket is very basket with four large areas, but nothing to flip down to keep items from moving around our bunching up in each other.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
2
Response from geappliances.comBy MichaelBatGEA, GEAppliances, June 13, 2023
Hello,
We’re happy to hear that your new dishwasher has been cleaning well for you, but we’re sorry that you’ve been having issues with the basket rolling back on its own, and that your silverware isn’t staying put. We understand that clean silverware is important, and we think having something to hold the silverware in place is a great idea; we’ll forward this suggestion to our product team so that it may appear on future models.
We know that loading the dishwasher isn’t exactly fun, but it can become draining when your dishwasher racks won’t sit still. We recommend ensuring that your dishwasher is completely level, as an unlevel installation can cause the racks to roll back on their own. If the dishwasher is level but this issue still occurs, then we suggest taking advantage of your warranty and having it diagnosed by one of our certified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your review. Please know we’re here should you need further assistance. -MichaelB@GEA
We’re happy to hear that your new dishwasher has been cleaning well for you, but we’re sorry that you’ve been having issues with the basket rolling back on its own, and that your silverware isn’t staying put. We understand that clean silverware is important, and we think having something to hold the silverware in place is a great idea; we’ll forward this suggestion to our product team so that it may appear on future models.
We know that loading the dishwasher isn’t exactly fun, but it can become draining when your dishwasher racks won’t sit still. We recommend ensuring that your dishwasher is completely level, as an unlevel installation can cause the racks to roll back on their own. If the dishwasher is level but this issue still occurs, then we suggest taking advantage of your warranty and having it diagnosed by one of our certified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your review. Please know we’re here should you need further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Meh
on June 13, 2023
Posted by: SG808
from Long Island, NY
Overall feels very cheap for what it is. Door feels cheap. Inside basket feels cheap. Wheels roll on side of dishwasher, no real track causing it to slip off and constantly have to be adjusted. Pretty small capacity too. Came included with new build home. Will likely replace in a year.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Haley@GEA, GE_Appliances, June 14, 2023
Hello there.
Thank you so much for taking the time to provide us with honest feedback. We are very sorry to know that the quality of this model, had not lived up to your expectations. We can certainly understand how readjusting your lower rack becomes time consuming when trying to do a load of dishes.
To provide some further assistance, we will link a helpful article below with details regarding your lower roller rack. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18931.
If you have any further questions or concerns, please feel welcome to reach out to us at any time. As alway, your friends here at GE Appliances are here to help.
-Haley@GEA
Thank you so much for taking the time to provide us with honest feedback. We are very sorry to know that the quality of this model, had not lived up to your expectations. We can certainly understand how readjusting your lower rack becomes time consuming when trying to do a load of dishes.
To provide some further assistance, we will link a helpful article below with details regarding your lower roller rack. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18931.
If you have any further questions or concerns, please feel welcome to reach out to us at any time. As alway, your friends here at GE Appliances are here to help.
-Haley@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Decent for the price
on June 15, 2023
Posted by: Coachball
from Kathleen, Ga
This dishwasher gets the job done, we purchased this item to replace one that conked out
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Quick and efficient
on June 15, 2023
Posted by: DallasB
from Houston, TX
I love how fast the loads get done in comparison to other dishwashers I've had in the past. The design is sleek too and shelving is awesome for bowls and plates especially!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great dishwasher! Nice to have.
on June 16, 2023
Posted by: JdmLkm
from Brenham, TX
This dishwasher is quiet and efficient! It has worked great so far.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
New Dishwasher Is Very Noisy and Wet Inside
on June 17, 2023
Posted by: Cruz1959
from CT
I am not very happy with my new GE dishwasher. The dishwasher is very noisy and after washing the dishes it remains wet for days. I do not like that every time I open the door the displays light up. There is no drain function and when you press the stop button does not stop readily.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 19, 2023
Greetings! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your new dishwasher is experiencing issues with the noise level and drying capabilities. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good performance
on June 18, 2023
Posted by: edschonen
from Houston, TX
It definitely washes well the dishes, and dishes come out clean and dry/
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Pits and pans unfriendly
on June 21, 2023
Posted by: Srr9651
Not convenient for loading pots and pans. Redesign to be pots and pan friendly
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 22, 2023
Hello,
We're sorry to hear that you are having difficulty placing the pots and pans.
We recommend referring to the link below for loading tips to ensure the best wash performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19573
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEA
We're sorry to hear that you are having difficulty placing the pots and pans.
We recommend referring to the link below for loading tips to ensure the best wash performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19573
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEA
Written by a customer while visiting geappliances.com