Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.3
(1,568 Reviews)
Rating breakdown 1,568 reviews
5 Stars
546
4 Stars
266
3 Stars
199
2 Stars
200
1 Star
357
52%of customers recommend this product.
(
629 out of
1,214)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
1
Not recommended
on June 26, 2023
Posted by: AstridA
Doesn't dry correctly. It's rusting inside and smells bad.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances, June 28, 2023
Greetings - We appreciate you connecting and posting your review. We're sorry to see that this dishwasher has been having some trouble drying. That is not the experience we expect from this model.
We're going to share one of our support articles that goes over some things to look out for when getting poor drying performance. It really does come in handy and some of the tips can really help out. Here is the link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Let us know if you have any other questions, we are always happy to help. - Jonathon@GEA
We're going to share one of our support articles that goes over some things to look out for when getting poor drying performance. It really does come in handy and some of the tips can really help out. Here is the link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Let us know if you have any other questions, we are always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Dishwasher
on June 26, 2023
Posted by: Aish29
from 75068
Not working even after motor being replaced. Facing troubles from day-1. Wouldn't recommend buying any GE appliances ever.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, June 27, 2023
Hello,
We’re so sorry to hear that your dishwasher has given you trouble from the start. We know dirty dishes can be a constant chore, and a non-working dishwasher can make it that much more difficult. We do see that you have an existing case with us; we have updated the case with your review and your case manager will be in touch as soon as possible. If you have any questions, we encourage you to reach out directly to your case manager and they’d be more than happy to help. Thank you for taking the time to leave us your feedback and please feel free to contact us with anything you may need. -MichaelB@GEA
We’re so sorry to hear that your dishwasher has given you trouble from the start. We know dirty dishes can be a constant chore, and a non-working dishwasher can make it that much more difficult. We do see that you have an existing case with us; we have updated the case with your review and your case manager will be in touch as soon as possible. If you have any questions, we encourage you to reach out directly to your case manager and they’d be more than happy to help. Thank you for taking the time to leave us your feedback and please feel free to contact us with anything you may need. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Nope.
on June 27, 2023
Posted by: Mvlingo
from Florida
Loud. Chintzy. Doesn’t dry even on the boost setting. The rack configurations are poor and inadequate.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 28, 2023
Hello,
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear that your dishes are not getting dry, and we want to help!
There are many sounds you may hear when your dishwasher is in use.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
If your dishes are not drying properly, please check for the following link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We hope that the more you use your dishwasher the more you will like it. If you have any questions in the future, please let us know. We are here to help!
-Charlie@GEA
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear that your dishes are not getting dry, and we want to help!
There are many sounds you may hear when your dishwasher is in use.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
If your dishes are not drying properly, please check for the following link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We hope that the more you use your dishwasher the more you will like it. If you have any questions in the future, please let us know. We are here to help!
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Lasted less than 1 1/2 years
on June 28, 2023
Posted by: Unhappy in 559
from Fresno,Ca
Dishwasher came with the home....had this less than 2 years and product died.....did research this appliance is low rated and needs to be replaced sooner than later (explains the 1 year warranty). Now looking for a new dishwasher
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 29, 2023
Hello,
Our deepest apologies to hear that your dishwasher stopped working and definitely understand how much of a pain that is. This isn't something we would expect from our products.
We need to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you. - Charlie@GEA
Our deepest apologies to hear that your dishwasher stopped working and definitely understand how much of a pain that is. This isn't something we would expect from our products.
We need to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you. - Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Ok for a simple dishwasher
on June 28, 2023
Posted by: DLK23
from Louisville
Good but not great! Door is flemsy. Wouldn’t have chosen this machine for myself. It came with the house.
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 29, 2023
Hello there,
Thank you so much for taking the time to provide us with honest feedback. We are sorry to know that the quality of this model, had not lived up to your expectations.
We can certainly understand your concern. If you are having any issue with your dishwasher we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We’re confident that you’ll be able to enjoy your dishwasher for years to come and feel free to reach out anytime if there’s any way we can be of assistance. Warm regards. -Charlie@GEA
Thank you so much for taking the time to provide us with honest feedback. We are sorry to know that the quality of this model, had not lived up to your expectations.
We can certainly understand your concern. If you are having any issue with your dishwasher we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We’re confident that you’ll be able to enjoy your dishwasher for years to come and feel free to reach out anytime if there’s any way we can be of assistance. Warm regards. -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on June 28, 2023
Posted by: Ella57
from Martinez, GA
Love my dishwasher, but with American zHone Shield the people delivering could only deliver and not set up the dishwasher. I had to call a plumber to do it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Washes and cleans great but leaked&door's wobbly
on June 28, 2023
Posted by: Clark0425
Deduction of stars based on rubber seal on bottom of door allowing water to leak into my wooden floor upon first couple of uses until I discovered what was causing the leak which is that the rubber seal had slid out of its place it was originally supposed to be which left an opening.
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 29, 2023
Hi there,
Thank you so much for taking the time to post this review. We're so very sorry that the rubber seal on your dishwasher slid out of place, causing a leak. We certainly understand how disruptive this can be and we want to help. Please refer to the troubleshooting tips in the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18911
If the above suggestions do not resolve the issue, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Reach out whenever you need us. We're always here for you. - Tierra@GEA
Thank you so much for taking the time to post this review. We're so very sorry that the rubber seal on your dishwasher slid out of place, causing a leak. We certainly understand how disruptive this can be and we want to help. Please refer to the troubleshooting tips in the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18911
If the above suggestions do not resolve the issue, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Reach out whenever you need us. We're always here for you. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Low Quality
on June 28, 2023
Posted by: My Review GDF510PSRSS
from Princeton TX
Product is cheaply made and doesn't latch very well. Also leaves water on dishes and in dishwasher, must leave door open to dry inside and must hand-dry dishes.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 29, 2023
Hello there,
Oh no...we're so very sorry you're having issues with your new dishwasher not latching or drying dishes properly. This is certainly not the experience we desire for you and we want to help! There are a few things you can try to resolve this. Please refer to the information in the links below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17527
https://repair.geappliances.com/resources/faq/why-is-my-dishwasher-not-drying
If the above suggestions don't work, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if there is anything else we can assist with. - Tierra@GEA
Oh no...we're so very sorry you're having issues with your new dishwasher not latching or drying dishes properly. This is certainly not the experience we desire for you and we want to help! There are a few things you can try to resolve this. Please refer to the information in the links below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17527
https://repair.geappliances.com/resources/faq/why-is-my-dishwasher-not-drying
If the above suggestions don't work, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if there is anything else we can assist with. - Tierra@GEA
Written by a customer while visiting geappliances.com