Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.3
(1,569 Reviews)
Rating breakdown 1,569 reviews
5 Stars
546
4 Stars
266
3 Stars
199
2 Stars
200
1 Star
358
52%of customers recommend this product.
(
629 out of
1,215)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
2
Dishwasher
on March 5, 2023
Posted by: ACll
from Georgia
The dishwasher is too loud. And it don't clean the dishes.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, March 8, 2023
Hello. We appreciate you leaving a review, though we regret that you feel the dishwasher is too loud and have had an issue with poor cleaning performance. This isn’t what we would expect, and we regret the inconvenience you’ve had. Your feedback will be shared with our team for review.
While we want to provide as peaceful an experience as possible, the dishwasher will make some noise as it operates. This model is designed to run at about 59 dBA, which is similar to the sound level of moderate rainfall. If it might be helpful, we have more information on what sounds the dishwasher may make in an article on our website, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269&_ .
For your cleaning concern, you may want to make sure the water temperature is at least 120 degrees F and the filter isn’t clogged. More details on what to check if the dishes aren’t getting clean are available in the manual on page 19: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ . If you’re not able to resolve these concerns and think service may be needed, that department can be reached at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm .
We hope this helps, and we’re always glad to assist if you have any other concerns or questions. -Sarah@GEA
While we want to provide as peaceful an experience as possible, the dishwasher will make some noise as it operates. This model is designed to run at about 59 dBA, which is similar to the sound level of moderate rainfall. If it might be helpful, we have more information on what sounds the dishwasher may make in an article on our website, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269&_ .
For your cleaning concern, you may want to make sure the water temperature is at least 120 degrees F and the filter isn’t clogged. More details on what to check if the dishes aren’t getting clean are available in the manual on page 19: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ . If you’re not able to resolve these concerns and think service may be needed, that department can be reached at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm .
We hope this helps, and we’re always glad to assist if you have any other concerns or questions. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent cleaning and quiet
on March 6, 2023
Posted by: rmd398
from Springfield, MO
Full featured - excellent cleaning - quiet and fairly easy installation
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Washer
on March 6, 2023
Posted by: Demi K
Washer works very well. Very quiet - can barely hear it. Dishes get clean and spot free. No having to scrub before putting them in!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Doesn't dry dishes fully
on March 6, 2023
Posted by: Jen62849
from NV
The dishes are washed well, but when the cycle finishes, and I open it up a few hours later, the dishes are still wet. We end up having to keep the door open to let them air-dry. Besides this, it is a good product.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
4
Value
5
Response from geappliances.comBy Dianna@GEA, GE_Appliances, March 9, 2023
We appreciate you taking the time to send in your feedback. We apologize that your dishwasher isn’t fully meeting expectations and can understand how disappointing that is. We are happy to hear though that it is working great at cleaning your dishes good for you.
There is a specific section on what could be causing the dishes to not dry thoroughly in the use and care manual on page 20 here at the link https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga=2.78362516.1231181878.1678113287-127669505.1668533465
We hope this helps! If you need anything else or have any other concerns, please let us know. Sincerely- Dianna@GEA
There is a specific section on what could be causing the dishes to not dry thoroughly in the use and care manual on page 20 here at the link https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga=2.78362516.1231181878.1678113287-127669505.1668533465
We hope this helps! If you need anything else or have any other concerns, please let us know. Sincerely- Dianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Dishwashers
on March 7, 2023
Posted by: Dishwasher 22
from College station, tx
No instructions on how to change the settings, no way to close the rinse container
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Dianna@GEA, GE_Appliances, March 8, 2023
Hello- We appreciate you taking the time to contact us with your review. Last year we stopped providing paper manuals to help with the environment. But we do have it on the website for you. you just need your model number. to look it up. We will list it here though and it should have the instructions you are looking for.
Use and Care manual link:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga=2.141119666.1231181878.1678113287-127669505.1668533465
Hope this helps! If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA
Use and Care manual link:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga=2.141119666.1231181878.1678113287-127669505.1668533465
Hope this helps! If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Dishwasher
on March 8, 2023
Posted by: CCia
from San Antonio, TX
I am very happy with this purchase. It actually gets my dishes clean and it is not as loud as my previous dishwasher which is another bonus!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works fine
on March 8, 2023
Posted by: Mrsbig7dog
from Fl
This dishwasher was included in our new home. It works fine.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Flimsy Door
on March 8, 2023
Posted by: Lisajean913
from Florida
Dishwasher works ok, but seems very cheaply made. Door is flimsy and have to wobble it to get it to close properly. Not our choice, came with the new house we built
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Dianna@GEA, GE_Appliances, March 9, 2023
We appreciate you taking the time to send in your feedback. We apologize that your dishwasher isn’t fully meeting expectations and can understand how disappointing that is. We are happy to hear though that it is working good for you.
This is not the quality we want for our customers and appreciate the feedback that we will send to our engineers and design team to help us improve or make changes on future builds. We do hope that you continue to enjoy using this new unit and it continues to work out great for you for many years.
Let us know if we can help with anything else in the future. All the best! Dianna@GEA
This is not the quality we want for our customers and appreciate the feedback that we will send to our engineers and design team to help us improve or make changes on future builds. We do hope that you continue to enjoy using this new unit and it continues to work out great for you for many years.
Let us know if we can help with anything else in the future. All the best! Dianna@GEA
Written by a customer while visiting geappliances.com