Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.3
(1,699 Reviews)
Rating breakdown 1,699 reviews
5 Stars
586
4 Stars
283
3 Stars
209
2 Stars
225
1 Star
396
51%of customers recommend this product.
(
662 out of
1,302)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
4
Good features, quite and does a good job
on October 28, 2022
Posted by: Raayaan
from Ruskin, Fl
We like the product for being easy to handle, doing good job of cleaning and quite
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Really cheaply made and a complete waist of money
on October 29, 2022
Posted by: The darkness
from NC
Do not buy this product. Spend the money and buy the next up or better model. This model is so cheap that it reminds me of the first dishwashers originally in homes. Washes like crap and dries like crap.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, November 2, 2022
Hello - we're very sorry to hear that your dishwasher hasn't met your expectations when it comes to design and performance.
We value this feedback, and please know we will share your thoughts with our product and design teams for future design consideration.
We recommend referring to the following article to learn more of potential causes, and solutions, for poor washing performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
You can also refer to the following article to learn more about poor drying performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If you believe your situation to be abnormal, we recommend taking advantage of your warranty and scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know you can also reach out to us on social media if any other questions or concerns come up.
Take care.
Pablo@GEA
We value this feedback, and please know we will share your thoughts with our product and design teams for future design consideration.
We recommend referring to the following article to learn more of potential causes, and solutions, for poor washing performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
You can also refer to the following article to learn more about poor drying performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If you believe your situation to be abnormal, we recommend taking advantage of your warranty and scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know you can also reach out to us on social media if any other questions or concerns come up.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
1500+ Units with Very Few Issues
on October 31, 2022
Posted by: KeithO2022
from Missouri
We have several large apartment properties using this GE dishwasher. Very few issues with them. Almost always user errors. If I had one complaint... I wish these had Start Timers so that you could run the cleaning cycle later in the day.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
It’s okay
on October 31, 2022
Posted by: Adgreen775
Sometimes it makes a noise and I have to press the door he’s to stop it.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Shayla@GEA, GE_appliances, November 1, 2022
Hello - Thank you for choosing GE Appliances for your kitchen needs. We're glad to see you enjoy the appearance of this unit! However, we're sorry that it makes a noise until you press the door to stop it.
There are many normal sounds you can hear from a dishwasher. Some sounds are normal, while others may be abnormal but have easy solutions. Here are some of the normal and abnormal sounds you may hear and how to correct them: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923&_ga.
We hope this helps! We're confident you will enjoy the wash performance of this unit for many years. We're always here if you need anything. Take care, Shayla@GEA
There are many normal sounds you can hear from a dishwasher. Some sounds are normal, while others may be abnormal but have easy solutions. Here are some of the normal and abnormal sounds you may hear and how to correct them: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923&_ga.
We hope this helps! We're confident you will enjoy the wash performance of this unit for many years. We're always here if you need anything. Take care, Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Bottom tray gets stuck.
on November 2, 2022
Posted by: Guelph Renovaters
from Guelph, ON, Canada
It washes okay. The bottom tray gets stuck when you try to wheel.it out. The cutlery holder feels flimsy.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Pablo@GEA, GE Appliances, November 3, 2022
Hello - while we're happy to see that you rated this unit high on multiple categories, we're also very sorry to hear that the bottom rack and silverware basket haven't met your expectations.
We value this feedback, and please know we will share your thoughts with our product and design teams for future design consideration.
We recommend referring to the loading suggestions on page 13 of the owner's manual to guarantee that the bottom rack will perform as expected. You can find a copy of the manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf
Please know you can also reach out to us on social media if any other questions or concerns we can assist you with.
Take care.
Pablo@GEA
We value this feedback, and please know we will share your thoughts with our product and design teams for future design consideration.
We recommend referring to the loading suggestions on page 13 of the owner's manual to guarantee that the bottom rack will perform as expected. You can find a copy of the manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf
Please know you can also reach out to us on social media if any other questions or concerns we can assist you with.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Could be better
on November 2, 2022
Posted by: Mazenc
Spacious, basket could be better. Slats could be better.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible and rusting!
on November 3, 2022
Posted by: Dani1001
This product was purchased as a replacement to a GE dishwasher that rusted within 3 years. Less than 1 year and it is rusting and loud.
No, I would not recommend this to a friend.
Response from geappliances.comBy Pablo@GEA, GE Appliances, November 4, 2022
Hello - we're very sorry to hear you had to experience this situation with your dishwasher rusting within a year of being purchased. We know this isn't ideal, and we completely understand your disappointment.
One of our agents will contact you soon to learn more about this situation. Please keep an eye out for an email/call from them and respond at your earliest convenience.
We hope to hear from you soon.
Take care.
Pablo@GEA
One of our agents will contact you soon to learn more about this situation. Please keep an eye out for an email/call from them and respond at your earliest convenience.
We hope to hear from you soon.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
GE Dishwasher - Average
on November 8, 2022
Posted by: sae18
from Groveland, Florida
Our dishwasher does it's job, but sometimes it does not clean our dishes properly. Also lots of water spots on our dishes and it is a new dishwasher. I've had older dishwashers before that was much better at cleaning dishes.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 14, 2022
Hi there, and thanks for letting us know about your experience. We hate to hear you’ve had an issue with your dishes not always getting clean, as well as having water spots on your dishes. This certainly isn’t the experience we want to provide for you, and we regret the trouble you’ve had.
Regarding wash performance, you may want to make sure the water temperature is at least 120 degrees F, and the filter isn’t clogged. For the issue you’ve had with spots, a high enough temperature may help with that as well, and using a rinse agent may also help. We have additional troubleshooting tips about both issues in the manual, with the troubleshooting section starting on page 19: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ .
We hope these tips are useful, but if you continue to have trouble and think service may be needed that department can be reached at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm ; a technician would be glad to examine the unit for any issues. If you have any other concerns or questions we’re glad to offer assistance any time – all the best! -Sarah@GEA
Regarding wash performance, you may want to make sure the water temperature is at least 120 degrees F, and the filter isn’t clogged. For the issue you’ve had with spots, a high enough temperature may help with that as well, and using a rinse agent may also help. We have additional troubleshooting tips about both issues in the manual, with the troubleshooting section starting on page 19: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ .
We hope these tips are useful, but if you continue to have trouble and think service may be needed that department can be reached at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm ; a technician would be glad to examine the unit for any issues. If you have any other concerns or questions we’re glad to offer assistance any time – all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com