Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.3
(1,566 Reviews)
Rating breakdown 1,566 reviews
5 Stars
544
4 Stars
266
3 Stars
199
2 Stars
200
1 Star
357
52%of customers recommend this product.
(
628 out of
1,213)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
Takes over 4 hours to do a load
on March 20, 2022
Posted by: Srossedu
from San Diego
Our apartment manager installed this dishwasher and when we select the options that we need to clean and sanitize, it takes over 4 hours to go through the whole cycle. How is this considered energy efficient?
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, March 28, 2022
We're so sorry that you're experiencing long cycle times with your dishwasher. This would be discouraging and we're glad you shared this feedback with us here.
Dishwashers now run longer to ensure good wash performance, but they use less energy while running. Also, in using less water, your water heater does not need to provide as much hot water and therefore is not using energy to heat more water. You can read more about this in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38926&_ga=2.130158922.435921245.1648476361-1084580016.1645804717.
And for descriptions of your dishwasher's cycle times, check out pages 5 through 7 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf&_ga=2.130158922.435921245.1648476361-1084580016.1645804717.
We hope this is insightful! If you need anything else, please reach back out. Best, Kelsey@GEA
Dishwashers now run longer to ensure good wash performance, but they use less energy while running. Also, in using less water, your water heater does not need to provide as much hot water and therefore is not using energy to heat more water. You can read more about this in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38926&_ga=2.130158922.435921245.1648476361-1084580016.1645804717.
And for descriptions of your dishwasher's cycle times, check out pages 5 through 7 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf&_ga=2.130158922.435921245.1648476361-1084580016.1645804717.
We hope this is insightful! If you need anything else, please reach back out. Best, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible Dishwasher, Do not get this one.
on March 24, 2022
Posted by: sanguich
from West Coast USA
I have had this dishwasher for 5 months and the experience has been terrible. It came with my new build home so we assumed that a brand new GE dishwasher would last for awhile with no issues but NOPE! We had a samsung dishwasher at our other home and that one has a digital display and was 1000x better.
The issues we’ve been experiencing with this unit:
1.) the door strike or latch is malfunctioning so it takes about 5 minutes just to get the door closed and for the cycle to start properly. This issue also leads to a broken peace of mind knowing that the door can pop open at any time, leaking water everywhere. So I work next to the dishwasher to ensure this doesn't happen.
2.) the unit doesnt dry at all. It just retains the moisture within the unit. If you open iteven a day later the dishes are still soaking wet. We’ve tried every setting to see if the drying process would improve but it does not.
3.) Whichever GE tech installed our unit forgot to latch the back or bottom of the unit so it slides around and makes a lot of noise.
1.) the door strike or latch is malfunctioning so it takes about 5 minutes just to get the door closed and for the cycle to start properly. This issue also leads to a broken peace of mind knowing that the door can pop open at any time, leaking water everywhere. So I work next to the dishwasher to ensure this doesn't happen.
2.) the unit doesnt dry at all. It just retains the moisture within the unit. If you open iteven a day later the dishes are still soaking wet. We’ve tried every setting to see if the drying process would improve but it does not.
3.) Whichever GE tech installed our unit forgot to latch the back or bottom of the unit so it slides around and makes a lot of noise.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, March 25, 2022
Hi there, we're so sorry to hear your dishwasher has a door latch that's been malfunctioning, that it's not drying, and that it's sliding making more noise than expected. We can see why this would be a pain in your side and we're happy to help.
To have your dishwasher fixed, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, the following tips may help with the drying prior to a service call: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.148282999.1156752774.1647869506-1233938546.1597758556
We know our technician will be sure to get you taken care of and we're wishing you the very best. We're also available on social media if you need anything else.
Guy@GEA
To have your dishwasher fixed, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, the following tips may help with the drying prior to a service call: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.148282999.1156752774.1647869506-1233938546.1597758556
We know our technician will be sure to get you taken care of and we're wishing you the very best. We're also available on social media if you need anything else.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
I thought it was a toy.
on April 19, 2022
Posted by: irobot444
from CA
New home, new dishwasher, I thought it was joke. This thing feels like a toy. It never worked so I threw it out and bought a quality dishwasher.
Fail GE, Fail.
Fail GE, Fail.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 20, 2022
Hello - Thanks for posting a review. So sorry to hear that you weren't pleased with your dishwasher. We really do apologize and we hope that we can regain your trust in the future. Please know that we're always here if any questions ever come up. Thanks again. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
It’s fine
on May 1, 2022
Posted by: J1990
from Oklahoma City
It’s a dishwasher. Not sure what else I would want it to do. It dose seem to be the cheapest of the appliances we got but some of our stuff is pretty nice so that doesn’t really mean it’s bad.
Features
4
Performance
4
Quality
4
Response from geappliances.comBy Chris@GEA, GE_Appliances, May 6, 2022
We're glad that you've been enjoying your new dishwasher and its features. If you ever have any questions about it, feel free to let us know. We'd love to help! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Blinking light. Cycle never ends
on June 5, 2022
Posted by: Lt89
from Minnesota
Door doesn’t lock. When open in mid-cycle and try to resume, gives blinking light error. Try to re-start multiple times, cancelled, restarted with new soap pod, blinking light results in cycle stopping. Moved plates to ensure pod dispenser is not blocked and got the same blinking light error. Frustrating. Sometimes it does a full cycle sometimes I have to take dishes out and wash by hand.
No, I would not recommend this to a friend.
Response from geappliances.comBy Mike@GEA, GE Appliances, June 8, 2022
Good day,
Thank you so much for taking the time to review your dishwasher. This is definitely not the kind of experience we want for our customers and apologize for the troubles your dishwasher has given you. We would recommend scheduling a service appointment to have a technician diagnose the cause of your troubles.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Wishing you well. Mike@GEA
Thank you so much for taking the time to review your dishwasher. This is definitely not the kind of experience we want for our customers and apologize for the troubles your dishwasher has given you. We would recommend scheduling a service appointment to have a technician diagnose the cause of your troubles.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Wishing you well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
excellent
on June 7, 2022
Posted by: M Mayer
from Lago Vista, TX
I have not had a new dishwasher in about 15 years so it would not be fair to compare, but I love love love my new dishwasher -quiet very efficient-mu dishes have never looked this good. The dishwasher, as well as all other GE appliances were purchased and installed by the Builder. This house is new construction.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
We really like it.
on June 10, 2022
Posted by: Mamalona
from S.C.
It is still very new, but the appearance is good and it is quieter than expected.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features!
on June 11, 2022
Posted by: Gabriel C
from San Marcos, TX
Easy to use with great features. Affordable price and easy to schedule an install
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com