Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.3
(1,566 Reviews)
Rating breakdown 1,566 reviews
5 Stars
544
4 Stars
266
3 Stars
199
2 Stars
200
1 Star
357
52%of customers recommend this product.
(
628 out of
1,213)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
5
Awesome Dishwasher
on January 3, 2022
Posted by: XEESHAN
from Noblesville IN
Love this dishwasher. Easy to use and perfect for kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Basic
on January 4, 2022
Posted by: 44Pam44
from Florida
This came with our new condo. Would never have picked it. Not stainless inside which is a must for me and the door is very flimsy almost seems like it’s made of plastic instead of stainless.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Kianna@GEA, GE Appliances, January 10, 2022
Hello,
Thanks for your honest feedback. We're sorry to hear our dishwasher was not able to meet your design needs. We will pass along your feedback to our product and design team for review.
If you need any additional assistance, please reach out. We are here to help.
Kianna@GEA
Thanks for your honest feedback. We're sorry to hear our dishwasher was not able to meet your design needs. We will pass along your feedback to our product and design team for review.
If you need any additional assistance, please reach out. We are here to help.
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Dishwater
on January 4, 2022
Posted by: TwoNique
from West Point Ga
I love all my GE Stainless Steele Appliances. These appliances really does wonders to the kitchen!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Loud!
on January 4, 2022
Posted by: Nbmartel
from Punta Gorda florida
This dish washer is very loud and very plastic! The bottom trays don’t have a track they pull out on and I’m constantly having to lift it to put it back in. We will be changing it out soon.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Kianna@GEA, GE Appliances, January 10, 2022
Hello,
Thanks for taking the time to review this dishwasher. We understand that having a loud dishwasher and having to fit the tray back can be frustrating, and we apologize. There are many normal sounds you can hear from a dishwasher. Check out more information about that here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923
We will also pass along your feedback about the design to our product and design team as we look for ways to improve.
We hope this information helps, and if you need any additional assistance, please reach out. We are here to help.
Kianna@GEA
Thanks for taking the time to review this dishwasher. We understand that having a loud dishwasher and having to fit the tray back can be frustrating, and we apologize. There are many normal sounds you can hear from a dishwasher. Check out more information about that here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923
We will also pass along your feedback about the design to our product and design team as we look for ways to improve.
We hope this information helps, and if you need any additional assistance, please reach out. We are here to help.
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not happy
on January 5, 2022
Posted by: Nessa2
from Florida
The dishwasher doesn't clean well. Water comes out cold at first. The digital control panel is confusing and didn't work well.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, January 7, 2022
Hello there, thank you so much for your review. We are so disappointed to hear about your experience with this dishwasher, and it is understandable how frustrating it would be to not get clean dishes every time and having a confusing control panel.
First, we want to give you some troubleshooting things to try for the dishes not getting clean. To make sure that the water entering the dishwasher is hot, turn on the hot water faucet nearest the dishwasher, let run until the water temperature stops rising. Then start the dishwasher and turn off the faucet. This ensures the
entering water is hot. Select Wash Temp Boost/High if available. Also, be sure that you are using a high quality detergent. For more information, you can take a look at page 19 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf
As for the feedback on the digital control panel, we will definitely be passing this along to our product development teams for further review. We appreciate this insight and for bringing this to our attention.
We hope that this information helps you get the use you need out of your new GE dishwasher, and please feel free to reach out to us on social media with any additional questions you may have. -Elliot@GEA
First, we want to give you some troubleshooting things to try for the dishes not getting clean. To make sure that the water entering the dishwasher is hot, turn on the hot water faucet nearest the dishwasher, let run until the water temperature stops rising. Then start the dishwasher and turn off the faucet. This ensures the
entering water is hot. Select Wash Temp Boost/High if available. Also, be sure that you are using a high quality detergent. For more information, you can take a look at page 19 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf
As for the feedback on the digital control panel, we will definitely be passing this along to our product development teams for further review. We appreciate this insight and for bringing this to our attention.
We hope that this information helps you get the use you need out of your new GE dishwasher, and please feel free to reach out to us on social media with any additional questions you may have. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible!!!
on January 5, 2022
Posted by: Suz218
from Colorado Springs
Does not dry the dishes and does not use All the soap leaves Residue absolutely terrible machine I would never ever ever recommend it to a friend it’s awful! It should not even be allowed to be on public use
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GE Appliances, January 10, 2022
Hello,
Thanks for your feedback. Having a dishwasher that does not dry and does not use all the soap can be bothersome, and we apologize that this was your experience. We would like to offer some help. To troubleshoot, use only high quality automatic dishwasher detergents to avoid sudsing. Cascade®Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent have been approved for use in all GE Appliances dishwashers. To remove suds from the tub, open the dishwasher and let suds dissipate. Pump out water by pressing Start and close the door. Wait 30 seconds. Open the door, press and hold Start for 3 seconds, and close the door. Repeat if necessary. Deposition the dishes, so the water from the lower spray arm can flush the detergent cup. Lastly, make sure the inlet water temperature is at least 120°F. Select Heated Dry or Dry Boost Normal/High. Use Wash Temp Boost/High. Select a higher cycle, such as Steam Sani or Heavy/Heavy Duty.
We hope this information helps. If not, please consider scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If you need any additional assistance, please reach out. We are here to help.
Kianna@GEA
Thanks for your feedback. Having a dishwasher that does not dry and does not use all the soap can be bothersome, and we apologize that this was your experience. We would like to offer some help. To troubleshoot, use only high quality automatic dishwasher detergents to avoid sudsing. Cascade®Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent have been approved for use in all GE Appliances dishwashers. To remove suds from the tub, open the dishwasher and let suds dissipate. Pump out water by pressing Start and close the door. Wait 30 seconds. Open the door, press and hold Start for 3 seconds, and close the door. Repeat if necessary. Deposition the dishes, so the water from the lower spray arm can flush the detergent cup. Lastly, make sure the inlet water temperature is at least 120°F. Select Heated Dry or Dry Boost Normal/High. Use Wash Temp Boost/High. Select a higher cycle, such as Steam Sani or Heavy/Heavy Duty.
We hope this information helps. If not, please consider scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If you need any additional assistance, please reach out. We are here to help.
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice
on January 6, 2022
Posted by: Cin22
from South Carolina
Dishwasher is nice but the door seems to be a little thin and fragile.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
It hasn’t worked since I got it
on January 7, 2022
Posted by: Dvt274
from Jacksonville Fl
I have been stood up for repair appointments twice by GE. Waiting on third appointment. My dishwasher has not worked a day since I got it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GE Appliances, January 11, 2022
Hello,
We appreciate your review. We know that it must have been a headache for your dishwasher not to work especially after having it for such a short time. We further apologize that you have had missed appointments. It's good that you are continuing to work with the service department to get things fixed.
We are confident that once one of our technicians services the appliance, it will be fixed. If you have any additional feedback, please reach out.
All the best,
Kianna@GEA
We appreciate your review. We know that it must have been a headache for your dishwasher not to work especially after having it for such a short time. We further apologize that you have had missed appointments. It's good that you are continuing to work with the service department to get things fixed.
We are confident that once one of our technicians services the appliance, it will be fixed. If you have any additional feedback, please reach out.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com