Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.3
(1,566 Reviews)
Rating breakdown 1,566 reviews
5 Stars
544
4 Stars
266
3 Stars
199
2 Stars
200
1 Star
357
52%of customers recommend this product.
(
628 out of
1,213)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
2
Meh….
on December 30, 2021
Posted by: Keliann
from OKC, OK
No stop or reset button. I’m sure there is some special combinations of buttons one pushes to make it stop/reset, but that’s too much to worry with when just wanting to change the wash mode.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, January 5, 2022
Hello there, we're sorry this machine doesn't have a Stop or Reset button. If this is something you're used to, we can certainly understand how this would be frustrating. To cancel a wash cycle, press and hold the Start pad for 3 seconds and close door. The dishwasher will drain, emit a beep sound, and the wash cycle light will turn off. We hope this information is found useful to you and we're wishing you the absolute best. Please message us on social media at any time if there's anything else we can assist you with.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Completely dead after one week
on December 30, 2021
Posted by: Elcapitan7
This thing lasted a week and a half.
I’ve been without a dishwasher for a month.
Still waiting…
I’ve been without a dishwasher for a month.
Still waiting…
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, December 31, 2021
Hello. We appreciate you letting us know about your experience with this model, though we truly hate to hear the dishwasher stopped working for you after a week and a half. We know how frustrating this would be for a new appliance, especially when you are now having to wait on a solution. This isn’t the quality ownership experience we want you to have, and we’d like to help.
After reviewing our system, we do see you have reached out to us about this matter and been assigned a case. We are confident the specialist assisting with your dishwasher concern will be able to help reach a resolution. We have updated your case with your review, and recommend reaching back out to the specialist who has been assisting you if you need an update.
Our Dishwasher Design and Quality Control teams will be informed of the trouble you’ve had for review as well; we appreciate you submitting feedback, as we want to make sure we’re aware of any possible areas of concern. If it might be useful for you, we do have the manual with troubleshooting tips included available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
We hope this is solved for you as soon as possible, so you can start enjoying your new dishwasher without any further trouble. If you have any other questions or concerns, we are always happy to offer assistance. -Sarah@GEA
After reviewing our system, we do see you have reached out to us about this matter and been assigned a case. We are confident the specialist assisting with your dishwasher concern will be able to help reach a resolution. We have updated your case with your review, and recommend reaching back out to the specialist who has been assisting you if you need an update.
Our Dishwasher Design and Quality Control teams will be informed of the trouble you’ve had for review as well; we appreciate you submitting feedback, as we want to make sure we’re aware of any possible areas of concern. If it might be useful for you, we do have the manual with troubleshooting tips included available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
We hope this is solved for you as soon as possible, so you can start enjoying your new dishwasher without any further trouble. If you have any other questions or concerns, we are always happy to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great feature
on December 30, 2021
Posted by: Pumba
from Texas
It’s great. Works great. Quite running. Cleans. Lots of room
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality and design
on December 31, 2021
Posted by: Rey201912
from Chantilly, VA
Doesn’t dry or clean dishes well. Product was provided by builder in a new construction home. Base model. Will replace asap with Bosch.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 5, 2022
Hello there, we're so sorry to hear you're not finding your new dishwasher to clean or dry your dishes well. This is never our expectation for consumers so we can certainly imagine how aggravating this would be to deal with.
For the cleaning, please see the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
For the drying, you can view this one: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If these don't solve the issues, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would be able to get you taken care of if needed. We're wishing you the best and hope to keep you in our GEA family.
Guy@GEA
For the cleaning, please see the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
For the drying, you can view this one: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If these don't solve the issues, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would be able to get you taken care of if needed. We're wishing you the best and hope to keep you in our GEA family.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Super quiet
on December 31, 2021
Posted by: Shwanz
Works so much better than my old dishwasher. Couldn't be happier. The dry boost feature is really nice.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Feels cheap
on December 31, 2021
Posted by: Penjefe
from Denver
The whole unit just feels cheap. Feels like it will fall apart.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Shayla@GEA, GE_appliances, January 6, 2022
Hi there, we value your feedback. We are sorry the quality of your dishwasher does not exceed your expectations. We definitely understand how disappointing this can be. This is not the ownership experience we strive for.
Our dishwasher team reviews consumer feedback on a regular basis as it helps us improve our quality on future products. We will be sure to share your comments to our product development team.
We hope you enjoy the amazing features this dishwasher has to offer moving forward.
If you have any questions or concerns we are here to help.
Shayla@GEA
Our dishwasher team reviews consumer feedback on a regular basis as it helps us improve our quality on future products. We will be sure to share your comments to our product development team.
We hope you enjoy the amazing features this dishwasher has to offer moving forward.
If you have any questions or concerns we are here to help.
Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
I do not recommend it
on January 1, 2022
Posted by: SSSL
from Florida
Horrible, don't buy this dishwasher.
It does not wash well, the washing time so that it can really do something is approximately 4 hours (Too much), it has shorter cycles but the dishes are not washed well, in addition to everything you cannot JUST DRY THE DISHES, since the option does not is available and is too noisy.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, January 6, 2022
Hello, we value your review. We apologize that the washing performance, drying option, and sound does not exceed your expectations. We understand how this can be aggravating and this is not the type of quality we expect from our appliances.
There are factors that determine wash performance and wash time such as cycle selection, soil level, or detergent used. You may learn more on how to troubleshoot your dishwasher to improve the quality of wash here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452, or by checking the troubleshooting guide in the owner's manual.
This specific dishwasher has the "Dry Boost" option which outperforms standard heated dry dishwashers by getting hard-to-dry items like plastics up to 3 times drier. You may locate more information on page 6 of your owners manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf
In regards to sounds you may hear, we always recommend that loading the dishwasher properly can help sound level. You can also check out this article explaining normal and abnormal sounds you may hear: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923
If the above suggestions do not solve your issue, we recommend to schedule service. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information helps you. If you have any questions or concerns please reach out to us directly as we are always happy to help.
Shayla@GEA
There are factors that determine wash performance and wash time such as cycle selection, soil level, or detergent used. You may learn more on how to troubleshoot your dishwasher to improve the quality of wash here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452, or by checking the troubleshooting guide in the owner's manual.
This specific dishwasher has the "Dry Boost" option which outperforms standard heated dry dishwashers by getting hard-to-dry items like plastics up to 3 times drier. You may locate more information on page 6 of your owners manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf
In regards to sounds you may hear, we always recommend that loading the dishwasher properly can help sound level. You can also check out this article explaining normal and abnormal sounds you may hear: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923
If the above suggestions do not solve your issue, we recommend to schedule service. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information helps you. If you have any questions or concerns please reach out to us directly as we are always happy to help.
Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Product Ever
on January 3, 2022
Posted by: Leti E
from FL
To begin, this dishwasher feels like that worst, cheapest garbage ever. Within 2 weeks of having the product it has stopped working.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 6, 2022
Hello there, we couldn't be more sorry to hear your dishwasher quit working after just two weeks and that it doesn't feel the level of quality we hold ourselves to. This is certainly not the ownership experience we want to see for any of our consumers and we're happy to help.
To have this fixed, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician will be able to make sure you get taken care of and we're wishing you the best. We're always here to help if you need anything else.
Guy@GEA
To have this fixed, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician will be able to make sure you get taken care of and we're wishing you the best. We're always here to help if you need anything else.
Guy@GEA
Written by a customer while visiting geappliances.com