Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.2
(1,780 Reviews)
Rating breakdown 1,780 reviews
5 Stars
598
4 Stars
287
3 Stars
222
2 Stars
250
1 Star
423
50%of customers recommend this product.
(
677 out of
1,360)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
The dishwasher will not latch
on October 1, 2021
Posted by: RickyD261
from Phoenix, AZ
We purchased a brand new home and this dishwasher was supposed to be Brand new. It hasn't worked once due to the door unable to latch. Extremely frustrating. Our builder and superintendent attempted to contact GE and they still have yet to get back to him. Absolutely unacceptable
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy John@GEAppliances, GE Appliances, October 4, 2021
Hello and congratulations on the new home and appliances! We're proud to be a part of this and apologize for the early trouble you are having. For this to occur in your brand new home is upsetting and we'll be happy to help. If your builder has confirmed that the issue is not caused by the installation, please make use of the warranty by scheduling service here: https://www.geappliances.com/ge/service-and-support/service.htm or calling 1-800-432-2737. We hope to hear from you soon. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worked twice.
on October 5, 2021
Posted by: Raquel7887
Hello my dishwasher doesn’t turn on. We used it twice.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 6, 2021
Hi - We are terribly sorry to hear about the difficulties you are having with your dishwasher and apologize for your frustration and inconvenience. We would encourage you to reach out to GE Service to schedule a service appointment. Please call 1-800-432-2737 to do so. Regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Not a bad item for the price
on October 5, 2021
Posted by: CatieS
from Huntley IL
This dishwasher is surprisingly quiet for the economical price. The only thing I don't like is the touch pad used for the settings - I prefer the dials where I can control the cycles. One hour wash time seems like a long time for a dishwasher to run.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Wheel broke
on October 5, 2021
Posted by: Msjanett2u
from Florida
I NEVER use dishwashers, so when I finally decided to use the brand new dishwasher the wheel broke off and I only had a few items in it. Highly disappointed.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
3
Response from geappliances.comBy John@GEAppliances, GE Appliances, October 6, 2021
Hello and thanks so much for choosing GEA. Congratulations on the new dishwasher but we apologize for the mishap with the wheel. We know this must be annoying but we're always happy to help. We see you have spoken with our service department and they have sent a new wheel to have this fixed. Please let us know if you have any more questions. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Pretty fast wash
on October 7, 2021
Posted by: Barrio
from Kansas City
I like that it is saving me water waste and that it wash okay but i don’t like that it does not fit quite as much as i thought
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on October 7, 2021
Posted by: Me Lulu
from San Antonio
Dishwasher is very quite when it’s on and you hear when the water drains
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and quiet
on October 8, 2021
Posted by: 2kelpies
from bay area, CA
Very happy to have a dishwasher again! It is quiet and fits the spot in the cabinet perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Very Trashy
on October 9, 2021
Posted by: Crawla6549
from Texas
The soap cup won’t open, very difficult to use! The function buttons are hard to press, dishes aren’t clean. This is brand new dishwasher only being used for 5 months, was installed in my new built house, it’s very cheap looking and doesn’t work! It’s been terrible from beginning! I use cascade liquid and pods with rinse aid, my soap cup is at the bottom n still having issues opening
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 11, 2021
Hi there, and thanks for taking the time to reach out to us about your experience with this dishwasher. We truly hate to hear you've had an issue with the dispenser, function buttons and dishes not getting clean. We know these issues would cause concern, and would like to assist.
Information on the dispensers is available in your manual on page 8. If needed, a link to the manual is available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf . Regarding the dishes not getting clean, there is a section under Troubleshooting Tips in the manual with various suggestions to resolve that, including making sure the filter isn't clogged, the water temperature is hot enough, etc. We hope this information is useful for you.
If you are not able to resolve these concerns, our service department is available at 1-800-432-2737 and would be glad to offer whatever assistance they can. Our Dishwasher Design team will be informed of your concerns with the dispenser, buttons and wash performance. We appreciate you sharing your experience, as we want to be aware of any possible areas of concern.
We hope you are able to reach a resolution for your concerns, so you can enjoy your dishwasher going forward. If you have any additional questions or concern, we are always happy to offer assistance. -Sarah@GEA
Information on the dispensers is available in your manual on page 8. If needed, a link to the manual is available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf . Regarding the dishes not getting clean, there is a section under Troubleshooting Tips in the manual with various suggestions to resolve that, including making sure the filter isn't clogged, the water temperature is hot enough, etc. We hope this information is useful for you.
If you are not able to resolve these concerns, our service department is available at 1-800-432-2737 and would be glad to offer whatever assistance they can. Our Dishwasher Design team will be informed of your concerns with the dispenser, buttons and wash performance. We appreciate you sharing your experience, as we want to be aware of any possible areas of concern.
We hope you are able to reach a resolution for your concerns, so you can enjoy your dishwasher going forward. If you have any additional questions or concern, we are always happy to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com