Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
3
Washes well bottom rack not tracking properly
on October 1, 2024
Posted by: Rdmatey
The dishwasher came with the manufactured home. It wouldn't have been my first choice but I found it was good enough for what I needed because I don't do a considerable amount of dishes. The one thing I found that was terrible was the bottom rack. Being brand new I figured I shouldn't have any problems but for some reason it doesn't track properly. Obviously this causes an issue with the rack going in crooked and getting caught every time I pull it in and out. It's very hard to pull the rack in and out. Apparently it seems to be that something is either bent with the rack or the wheels are not aligned somehow. There isn't much room in there for anything to be off with the tracking so it really needs to be right on the money . This is very disappointing because the dishwasher actually washes really well. It looks like I may have to invest in a new rack.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, October 2, 2024
We want to help out with your bottom rack getting stuck and not rolling. We suggest getting one of our approved technicians out to for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Dishwasher works great but the drying cycle semi good.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Tierra, GE_Appliances, October 4, 2024
We're so glad to hear that your dishwasher is working well for you! We appreciate you taking the time to post this review. This unit offers many features, including the hard food disposer. This disposer with a removable filter has a stainless steel blade that rotates at 3,600 RPM, preventing large particles from clogging the wash arms and ensuring consistently clean dishes!
They changed the tray at the bottom of the dishwasher but the new one they sent does not correspond since the door does not close!
Response from geappliances.comBy Jonathon, GE_Appliances, September 27, 2024
We are sorry to see that the tray is preventing from closing. We want to help. We recommend getting one of our approved technicians out to check this. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Racks rust very fast ! The bottom rack started to rust within two months of use. Very disappointed
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, September 25, 2024
We are sorry to see that your racks are starting to rust. We want to help out with this. We recommend getting in touch with our service team to help out with this. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
I love these products in my house and they excellent
Response from geappliances.comBy Adrian, GE_Appliances, October 3, 2024
We are ecstatic that you are loving your new dishwasher. This is such a beautiful model with many great features that we are happy to hear you’re enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your dishwasher for many years to come!