Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.3
(1,563 Reviews)
Rating breakdown 1,563 reviews
5 Stars
542
4 Stars
266
3 Stars
199
2 Stars
200
1 Star
356
52%of customers recommend this product.
(
628 out of
1,213)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
5
GREAT DISHWASHER, GREAT SERVICE
on September 6, 2021
Posted by: PAULANYBY
from TUCSON AZ
GREAT PRODUCT, GREAT SERVICE. DISHWASHER DOES EXACTLY WHAT THEY SAID IT WILL DO
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Very quiet!!
on September 20, 2021
Posted by: Recapps
from Bouse, ID
Extremely quiet. Good capacity. Only complaint is there seems to be a lot of water on the dishes at the end of cycle.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Runs too long
on September 29, 2021
Posted by: Thank
from Thank
Washer runs 4hrs to complete a cycle, doesn’t dry dishes even after the the extended drip time
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, September 30, 2021
Hey there,
We're sorry to know that your dishwasher runs for a long time and doesn't dry your dishes well. We understand how aggravating that can be and would like to share some troubleshooting tips for you. Check out these articles on poor drying and cycle times.
Dishwasher - Poor Drying: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Dishwasher - Normal Run Time: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
We hope this information is helpful. Stay well. Mike@GEA
We're sorry to know that your dishwasher runs for a long time and doesn't dry your dishes well. We understand how aggravating that can be and would like to share some troubleshooting tips for you. Check out these articles on poor drying and cycle times.
Dishwasher - Poor Drying: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Dishwasher - Normal Run Time: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
We hope this information is helpful. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheaply made
on October 15, 2021
Posted by: GinaC44
from Fowler Ca
Purchased a appliance upgrade for our new home and this is the upgrade we received. I have owned several dishwashers and I would never buy this model for myself! I bought a better one for my rental!
Plastic tub, doesn’t dry dishes, loud, front panel flimsy, closes poorly and very little options!
For an upgrade to a builder this is horrible!
Plastic tub, doesn’t dry dishes, loud, front panel flimsy, closes poorly and very little options!
For an upgrade to a builder this is horrible!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 18, 2021
Hey there, and thanks for taking the time to relate your experience to us. We truly hate to hear you are disappointed with your upgrade, and have concerns over the quality of the model and its drying performance. We know issues like these would be an inconvenience.
We build our appliances with quality materials that are built to last, and are confident the dishwasher will last a long time for you. We also strive to provide a quiet experience, and this unit is designed to run at a level of 59 dBAs, just above the level of moderate rainfall. We regret that this didn't result in a good experience for you, and your feedback on the tub, front panel and noise will certainly be sent to our Design team for future review and development; we always want to be aware of potential areas of concern. They'll also be informed of your concern over available options.
Regarding the dishes not drying, you might want to check that the water temperature is at least 120 degrees F. Using the Dry Boost option or a rinse agent can also assist with the drying performance. Additional troubleshooting steps for drying issues are available in the manual, which is linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
You also may want to check that nothing is stopping the door from sealing if it's closing poorly. We hope this information is helpful for you, but if you continue to have issues our service department is available at 1-800-432-2737 and would be glad to help. If you have any other questions or concerns, we are always happy to offer assistance. -Sarah@GEA
We build our appliances with quality materials that are built to last, and are confident the dishwasher will last a long time for you. We also strive to provide a quiet experience, and this unit is designed to run at a level of 59 dBAs, just above the level of moderate rainfall. We regret that this didn't result in a good experience for you, and your feedback on the tub, front panel and noise will certainly be sent to our Design team for future review and development; we always want to be aware of potential areas of concern. They'll also be informed of your concern over available options.
Regarding the dishes not drying, you might want to check that the water temperature is at least 120 degrees F. Using the Dry Boost option or a rinse agent can also assist with the drying performance. Additional troubleshooting steps for drying issues are available in the manual, which is linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
You also may want to check that nothing is stopping the door from sealing if it's closing poorly. We hope this information is helpful for you, but if you continue to have issues our service department is available at 1-800-432-2737 and would be glad to help. If you have any other questions or concerns, we are always happy to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Dishwasher
on October 22, 2021
Posted by: PJB62
from Colorado Springs, CO
Dishwasher doesn’t seem to dry very well and is a bit noisy
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 25, 2021
Hi - Thank you for having purchased a GE dishwasher for your home. We're sorry to hear you have concerns regarding the sound level and dry performance. We do have some suggestions you may find will assist with the drying issues you're having --
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451 --
Your model does offer Dry Boost - Normal and High options. If you are not already using one of these options, we would recommend doing so to improve the drying function. We will also pass your concerns along to our product team. We hope this helps. -- Vikki@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451 --
Your model does offer Dry Boost - Normal and High options. If you are not already using one of these options, we would recommend doing so to improve the drying function. We will also pass your concerns along to our product team. We hope this helps. -- Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Multiple repairs and still doesn’t work!
on October 25, 2021
Posted by: Tiffanycos
from Colorado Springs
We have had issue after issue with this dishwasher. It came with our new build house and has only been used since March 31st. In April, we had to call to get a new latch since ours was so badly deteriorated. Then the control panel kept blinking the start button indicating the door was open. Person came out to fix it but bent our tub to make it think that the door was closed. Issue persisted and light still flashes and 4 parts for the control panel were replaced. Issue still persists and I am calling yet again to get it fixed. Hoping for a replacement this time since this is ridiculous for a supposedly new dishwasher. At least I hope someone answers the call since I keep getting transferred and I can’t make the appointment online for some reason.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 26, 2021
Hi - We are so very sorry to hear about the difficulties you are having with your dishwasher. We can understand do apologize for your disappointment. We have sent you am email requesting additional information. Please respond at your earliest convenience. Kind Regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken Latch
on November 10, 2021
Posted by: gamernoob
from Utah
We bought a brand new house and it was installed, from the very first use it won’t latch shut and it won’t run a cycle, it feels very cheap. Not impressed
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, November 11, 2021
We apologize for the latch issue you are experiencing. A service call is needed to diagnose and correct the latch issue. You can call 1-800-432-2737 or schedule online. https://www.geappliances.com/ge/service-and-support/service.htm -- Thanks for taking time out of your day to write this review. Hope this helps. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Went Dead.. now waiting 10 weeks for parts
on November 11, 2021
Posted by: DarylKr
from McHenry, il
Went Dead after 6 weeks. Service and support is the worst ever experienced.
Features
2
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 18, 2021
Hey there, and thanks for taking the time to reach out to us. We truly hate to hear your dishwasher stopped working after six weeks; we know any issue with the appliance’s functioning would be frustrating to deal with, especially when the unit is so new. We’d like to assist.
You may want to ensure that there is no issue with the fuse or circuit breaker, and adequate power is getting to the unit. Checking that the control panel isn’t locked may also help. If you want to try any other troubleshooting steps to address your concern, we do have a section on troubleshooting in your manual, starting on page 19: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
If you need an update from our Service department, they can be reached at 1-800-432-2737 and would be glad to help in whatever way they can. Our Parts department are also available if you wish to check on any updates regarding the availability of the part you’re needing; they can be called at 1-877-959-8688.
Notice of the trouble you’ve had, and the delay in resolving the issue, will certainly be sent to our team for review; we do value your insight, as we want to make sure we’re aware of any potential issues with this model. If you have any other concerns or questions, we’re always happy to offer assistance. -Sarah@GEA
You may want to ensure that there is no issue with the fuse or circuit breaker, and adequate power is getting to the unit. Checking that the control panel isn’t locked may also help. If you want to try any other troubleshooting steps to address your concern, we do have a section on troubleshooting in your manual, starting on page 19: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
If you need an update from our Service department, they can be reached at 1-800-432-2737 and would be glad to help in whatever way they can. Our Parts department are also available if you wish to check on any updates regarding the availability of the part you’re needing; they can be called at 1-877-959-8688.
Notice of the trouble you’ve had, and the delay in resolving the issue, will certainly be sent to our team for review; we do value your insight, as we want to make sure we’re aware of any potential issues with this model. If you have any other concerns or questions, we’re always happy to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com