Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.3
(1,566 Reviews)
Rating breakdown 1,566 reviews
5 Stars
544
4 Stars
266
3 Stars
199
2 Stars
200
1 Star
357
52%of customers recommend this product.
(
628 out of
1,213)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
2
Basic future
on October 12, 2021
Posted by: Kazuko525
from San Franco, CA
It has very basic functions as a dishwasher. You can definitely hear the dishwasher is working. The door is light. The inside is in silver metal so it’s brighter than one in white. It does not dry out completely. It does not have a sanitize function.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 14, 2021
Hey there, and thanks for reaching out to us with your feedback. We hate to hear you have some concerns with this model, and feel some features are too basic. We know any lack of features you were expecting would be an inconvenience.
We do have a variety of dishwashers available, and features may vary depending on the model you choose. Our Dishwasher Design team will certainly be notified of your feedback regarding the lack of a Sanitize function, the noise the unit makes and other concerns about this model in particular; we value your insights, as we always like to know what our consumers prefer in terms of features.
Your concern with moisture might be resolved by using the Dry Boost option, and your manual does also have a few troubleshooting tips if the dishes themselves aren't completely dry. We hope this information is helpful, and are available if you have any other inquiries or concerns. Best wishes! -Sarah@GEA
We do have a variety of dishwashers available, and features may vary depending on the model you choose. Our Dishwasher Design team will certainly be notified of your feedback regarding the lack of a Sanitize function, the noise the unit makes and other concerns about this model in particular; we value your insights, as we always like to know what our consumers prefer in terms of features.
Your concern with moisture might be resolved by using the Dry Boost option, and your manual does also have a few troubleshooting tips if the dishes themselves aren't completely dry. We hope this information is helpful, and are available if you have any other inquiries or concerns. Best wishes! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not even 4 months old it won’t latch shut properly
on October 13, 2021
Posted by: Biob27
from Bulverde
Not even 4 months old. Piece of cheap tin.
I would t recommend this product.
I would t recommend this product.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 14, 2021
Hi there, and thanks for taking the time to reach out to us about your experience. We hate to hear you've had an issue with the door not latching shut, especially on a new unit; we know this must have caused frustration, and it's not the positive ownership experience we strive to provide.
You may want to check that the dishwasher is not being prevented from latching by anything internal, such as a rack or dish blocking the door. It is also possible for an adjacent cabinet or surface to block the door from latching properly if there was any issue with installation. If the door is not being blocked at all, we would recommend contacting our service department at 1-800-432-2737; they would be happy to assist, and your dishwasher is covered by a limited manufacturer's warranty for the first year.
We strive to build our appliances with quality, durable materials, and sincerely regret that your experience didn't reflect that. Our Dishwasher Design team will be informed of your feedback for future review and consideration.
We hope this information is useful for you, and you're able to resolve the concern with the door not latching soon so you can get back to enjoying your new dishwasher. If you have any other questions or concerns, we're always glad to help! -Sarah@GEA
You may want to check that the dishwasher is not being prevented from latching by anything internal, such as a rack or dish blocking the door. It is also possible for an adjacent cabinet or surface to block the door from latching properly if there was any issue with installation. If the door is not being blocked at all, we would recommend contacting our service department at 1-800-432-2737; they would be happy to assist, and your dishwasher is covered by a limited manufacturer's warranty for the first year.
We strive to build our appliances with quality, durable materials, and sincerely regret that your experience didn't reflect that. Our Dishwasher Design team will be informed of your feedback for future review and consideration.
We hope this information is useful for you, and you're able to resolve the concern with the door not latching soon so you can get back to enjoying your new dishwasher. If you have any other questions or concerns, we're always glad to help! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Buttons get stuck
on October 14, 2021
Posted by: New home Dish washer
from Las Vegas
We have only had the dishwasher for two weeks and the buttons are already getting stuck
Features
4
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 15, 2021
Hi there, and thanks for taking the time to reach out to us. We hate to hear you've had an issue with the buttons getting stuck on the dishwasher, especially after only two weeks. We know that must be disappointing for a new unit.
Disconnecting the unit from power for a couple minutes, then reconnecting may help; this resets the electrical components, so if any electrical part on the control panel is causing a problem with the buttons this could resolve it. If you cannot resolve the problem and think you may need to take advantage of your warranty, information that is available on page 23 of your manual. Our service department can be reached at 1-800-432-2737.
Notice of the trouble you've had will be sent to our Dishwasher Design team for review; we appreciate your insight, as we always want to be aware of any potential areas of concern. If you have any other questions or concerns, we are always happy to offer assistance. -Sarah@GEA
Disconnecting the unit from power for a couple minutes, then reconnecting may help; this resets the electrical components, so if any electrical part on the control panel is causing a problem with the buttons this could resolve it. If you cannot resolve the problem and think you may need to take advantage of your warranty, information that is available on page 23 of your manual. Our service department can be reached at 1-800-432-2737.
Notice of the trouble you've had will be sent to our Dishwasher Design team for review; we appreciate your insight, as we always want to be aware of any potential areas of concern. If you have any other questions or concerns, we are always happy to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
PRETTY GOOD
on October 14, 2021
Posted by: mojan
I M USING IT FOR A MONTH PRETTY GOOD ONE. Appearance is average.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Basic Dishwasher
on October 14, 2021
Posted by: Barz
from Delray Beach FL
If we had a choice from the builder I would not have picked this machine. I would have upgraded to a GE Profile
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 15, 2021
Hey there, and thank you for reaching out to us about your experience with this dishwasher. We regret to hear that you wouldn't have chosen this specific model and feel it's basic - we will certainly send your feedback to our Dishwasher Design team for review.
If you are interested in one of our Profile dishwashers, we do have several models available. Those can be viewed on our website here: https://www.geappliances.com/search.php?search_query=profile%20dishwasher . We are happy to assist if you wanted to consider any of those models, here or over social media if you prefer.
If you have any specific questions or concerns about your model, or any other matter, we're always glad to offer assistance. Wishing you all the best! -Sarah@GEA
If you are interested in one of our Profile dishwashers, we do have several models available. Those can be viewed on our website here: https://www.geappliances.com/search.php?search_query=profile%20dishwasher . We are happy to assist if you wanted to consider any of those models, here or over social media if you prefer.
If you have any specific questions or concerns about your model, or any other matter, we're always glad to offer assistance. Wishing you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great functionality
on October 15, 2021
Posted by: Sirca24
from Jurupa Valley, CA
Great product! Works as desired! I would definitely recommend this product to someone looking for quality.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken and it’s been a month
on October 16, 2021
Posted by: Blondiemce
from Rocklin, Ca
Bought a brand new home. And whoever installed the dishwasher installed it broken. Very disappointing and a beyond frustrating experience. On the other hand it’s very cheaply made and will be purchasing a new one soon. Never had GE before and most likely will buy something else.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 19, 2021
Hey there, and thanks for reaching out to us. We really hate to hear your model was installed broken. We know this would be frustrating when you have a new dishwasher, especially when you're also in a new home.
After reviewing our system, we do see you have arranged for service. We are confident the technician will be able to repair your dishwasher so you can enjoy your experience with it going forward.
We strive to build durable appliances, made with quality materials, that are built to last. Our Design team will be advised of your concern for future review and consideration, and we appreciate your insight. If you have any other questions or concerns, we're always happy to offer assistance. We will strive to earn your faith in our brand going forward. -Sarah@GEA
After reviewing our system, we do see you have arranged for service. We are confident the technician will be able to repair your dishwasher so you can enjoy your experience with it going forward.
We strive to build durable appliances, made with quality materials, that are built to last. Our Design team will be advised of your concern for future review and consideration, and we appreciate your insight. If you have any other questions or concerns, we're always happy to offer assistance. We will strive to earn your faith in our brand going forward. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Basic, and junk
on October 17, 2021
Posted by: Bebttrs
from Commerce city,co
We have to prewash dishes and also sometimes run the thing again just to get dishes clean. Every time we open it after it’s”clean” the soap pod doesn’t even get dissolved. Not impressed with basic junk.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 18, 2021
Hello. We appreciate you taking the time to submit your feedback, and really hate to hear you've had to prewash dishes and sometimes run the dishwasher twice; we know any trouble with getting the dishes clean would be frustrating to deal with, and would like to assist.
If the detergent is not dissolving, you may want to make sure no dishes are blocking the dispenser and preventing the detergent from being added to the wash. Making sure the water temperature is at least 120 degrees F is an important factor in the cleaning performance as well. Checking the filter and the wash arms to ensure they're turning on their own may also help.
We hope that information is useful in resolving the concern, but if you continue to have the problem our service department is available at 1-800-432-2737, or can be reached online at https://www.geappliances.com/ge/service-and-support/service.htm .
If you have any other questions or concerns, we are always glad to offer assistance. We are confident this dishwasher will work well for you once this issue is resolved. -Sarah@GEA
If the detergent is not dissolving, you may want to make sure no dishes are blocking the dispenser and preventing the detergent from being added to the wash. Making sure the water temperature is at least 120 degrees F is an important factor in the cleaning performance as well. Checking the filter and the wash arms to ensure they're turning on their own may also help.
We hope that information is useful in resolving the concern, but if you continue to have the problem our service department is available at 1-800-432-2737, or can be reached online at https://www.geappliances.com/ge/service-and-support/service.htm .
If you have any other questions or concerns, we are always glad to offer assistance. We are confident this dishwasher will work well for you once this issue is resolved. -Sarah@GEA
Written by a customer while visiting geappliances.com