Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.2
(1,847 Reviews)
Rating breakdown 1,847 reviews
5 Stars
619
4 Stars
307
3 Stars
231
2 Stars
258
1 Star
432
50%of customers recommend this product.
(
699 out of
1,396)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
No gasket on Detergent Dispenser door! Rinses away
on February 15, 2025
Posted by: An Apt tenant
from Richmond, VA
The detergent dispenser does NOT have a gasket. This means that your detergent will be washed away before the main wash. On a "normal wash" setting, this dishwasher will run three rinses before the main wash. I opened the door after the third rinse (during the fill for the main wash) then opened the detergent dispenser and saw that 70% of my detergent had been washed away! That greatly impacts performance and what I suspect is causing a lot of the dirty dishes comments you're seeing here. I've never seen a dishwasher with no gasket on the detergent door to prevent the initial rinses from washing it away.... What's even more shocking is that the rinse aid dispenser has a gasket! GE is cutting corners and it's showing with this model. Avoid this model and others that have this dispenser as you're literally washing money down the drain.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, February 17, 2025
We want to help out with the cleaning performance you are noticing. We recommend checking the following article for tips that can help boost the cleaning performance: (Not Washing Properly) https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
The dispenser module is designed to hold the detergent until the cycle is ready for it to be dispensed. If you are noticing issues, we suggest getting one of our approved technicians out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
The dispenser module is designed to hold the detergent until the cycle is ready for it to be dispensed. If you are noticing issues, we suggest getting one of our approved technicians out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
great features
on February 14, 2025
Posted by: Ardan
Great product, love it will recommend this product based on my experience..
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, February 28, 2025
We are thrilled that you are loving your new dishwasher. This is such a beautiful model with many great cleaning features that we are happy to hear you’re enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your dishwasher for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
4
Good
on February 12, 2025
Posted by: Sun561
Good appliance. Nice price. Energy efficient. Easy install.
Written by a customer while visiting geappliances.com
Customer Rating
1
Couldn't last even for weeks.
on February 10, 2025
Posted by: HongeC
from Texas (TX)
Come with a newly built house. Didn't work after the first test use.
When I pressed start, all it did was making a noise for a few seconds and completely stopped, then showed the cleaning cycle was done .
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Julia, GE Appliances, February 11, 2025
We're sorry to hear about the trouble you're having with your dishwasher. We encourage you to review the troubleshooting tips on page 21 of the Use and Care Manual (https://products-salsify.geappliances.com/image/upload/s--DL6l0qV6--/608f46f7490b0144f8308257f4095f0e49c5fdb1.pdf) in the "Dishwasher won't run" section. If these tips don't solve the issue, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) or you can schedule a service appointment online here: https://www.geappliances.com/ge/service-and-support/service.htm. We're confident they'll be able to assist you further, if needed.
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't buy
on February 9, 2025
Posted by: Harsh93
Worst product and worst customer service. Dont buy
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, February 12, 2025
We are extremely sorry to hear of your experience with this dishwasher and our service. We see that you have a service appointment scheduled, and we are confident that our technicians will get your dishwasher back up and up and running as quickly as possible.
Written by a customer while visiting geappliances.com
Customer Rating
1
Lower arm spray burned!!
on January 31, 2025
Posted by: Ifealexa
from Dallas TX
Heating element expanded and burned the lower arm spray. 3 years old.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
1
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, February 4, 2025
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Helpled a little
on January 23, 2025
Posted by: Nickname for issue
They were nice and sent me a replacement for my rusted racks but seems they didn't fit the best because it caused my bottom spinner to be pushed into the heater and melted completely off the replacement rack looks a little bigger then the original so not sure what happened but didn't happen until the bigger racks got changed.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, January 28, 2025
We'd like to assist you with your dishwasher. Keep an eye on your inbox for an email from a team member seeking additional details. Please respond promptly when you receive it.
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy this!!!
on January 22, 2025
Posted by: user11
Dishwasher is being ran about 1-2 times a week and like others, both trays rusted within the year of use. I do not recommend. It has no value for money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, January 27, 2025
We want to help out with your racks rusting. We recommend checking out the following article for tips that can help prevent and remove rust: (Interior Rust Staining) https://products.geappliances.com/appliance/gea-support-search-content?contentId=17552
In the meantime, we will be reaching out over email. Please respond at your earliest convenience.
In the meantime, we will be reaching out over email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com