Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.3
(1,566 Reviews)
Rating breakdown 1,566 reviews
5 Stars
544
4 Stars
266
3 Stars
199
2 Stars
200
1 Star
357
52%of customers recommend this product.
(
628 out of
1,213)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
Brand New (new construction) Dishwasher Not Drying
on August 10, 2021
Posted by: Not Drying
from Palm City
GE Service Technician said dishwasher was operating "as designed", however dishes are consistently not drying. Increased water temp and tried rinse agent, however these did not help. Was told to open the dishwasher door after drying cycle to allow for air drying.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 13, 2021
Greetings,
We're quite sorry to hear that your dishwasher is not drying very well. We can understand how frustrating that is and would like to provide a troubleshooting article.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We hope the information provided is helpful. Please let us know if you need anything. Best wishes! Mike@GEA
We're quite sorry to hear that your dishwasher is not drying very well. We can understand how frustrating that is and would like to provide a troubleshooting article.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We hope the information provided is helpful. Please let us know if you need anything. Best wishes! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad Assembly
on August 10, 2021
Posted by: Poorly Manufactured
from Florida
Moved in 3 weeks ago in to our new home with our new GE Dishwasher. First time using it, water was pouring out the bottom of the unit. GE serviceman said the wastewater pump was missing. He ordered a pump, we have received it but now we can’t get a serviceman to show up to install the pump. After 24 days we still have not washed the first liad of dishes.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 13, 2021
Hey there,
Thanks for taking the time to rate this dishwasher. We're awfully sorry to hear that a part was missing and it needed to be ordered. We're glad to know that you were able to receive your part and do see that you have an upcoming appointment. If there's anything else you need, please let us know. Best wishes! Mike@GEA
Thanks for taking the time to rate this dishwasher. We're awfully sorry to hear that a part was missing and it needed to be ordered. We're glad to know that you were able to receive your part and do see that you have an upcoming appointment. If there's anything else you need, please let us know. Best wishes! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Cleans and dries great
on August 10, 2021
Posted by: clidavid697
from California
We recently had this dishwasher installed and really like it so far. It does not have too many buttons and is simple to use. It cleans well overall (maybe 1 or 2 unclean utensils since we've been using it) and dries better than other dishwashers we have used. It is also quiet. I would recommend this product.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Issues
on August 11, 2021
Posted by: Irmag
from Texas, tx
Dish washer does not start when start button pushed. Need to ooen close several times and hit start twice and then starts.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, August 16, 2021
Hey there,
We're awfully sorry to hear that your dishwasher is giving you trouble when trying to start it. We can certainly understand how frustrating that is. If your dishwasher continues to give you trouble starting, try disconnecting the power, waiting for about two minutes then restore power. If that does not help, we recommend using your limited warranty to schedule a service visit.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Stay in touch with us! Mike@GEA
We're awfully sorry to hear that your dishwasher is giving you trouble when trying to start it. We can certainly understand how frustrating that is. If your dishwasher continues to give you trouble starting, try disconnecting the power, waiting for about two minutes then restore power. If that does not help, we recommend using your limited warranty to schedule a service visit.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Stay in touch with us! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on August 11, 2021
Posted by: Robert Gollihugh
from Princeton texas
Runs nice and quiet gets the job done couldn’t ask for a better product for the price
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Serves its purpose
on August 11, 2021
Posted by: Kiddo32
from Hephzibah, GA
I wish it would dry a little better but overall cleanliness of the dishes is fine
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, August 16, 2021
Good day,
Thank you for taking the time to review your dishwasher. We're happy to know that it cleans your dishes well, but can understand your frustration about the drying performance. Here is a helpful article that addresses dishwasher drying issues.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If you have any additional questions, please let us know. We're always here to help! Mike@GEA
Thank you for taking the time to review your dishwasher. We're happy to know that it cleans your dishes well, but can understand your frustration about the drying performance. Here is a helpful article that addresses dishwasher drying issues.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If you have any additional questions, please let us know. We're always here to help! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Definitely an upgrade from my previous dishwasher.
on August 11, 2021
Posted by: Kathy500
from Atlanta, Georgia
Works great except the dishwasher soap dispenser does not open all the time. Not sure why. I also found that the dishes are not dry unless you run the steam/boost together.
I would recommend this to a friend!
Features
5
Performance
3
Quality
5
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, August 16, 2021
Hey there,
We're grateful to hear that the dishwasher is working quite well! We do apologize about the detergent cup not always opening and for the poor drying. We do understand how those things can ruin the experience and we would like to provide some troubleshooting. Below you will find some articles addressing the detergent cup and poor drying.
DISHWASHER DETERGENT CUP DID NOT OPEN: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903
DISHWASHER POOR DRYING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We hope these tips help with the issues. If not, let us know. We'll be glad to assist. Best wishes! Mike@GEA
We're grateful to hear that the dishwasher is working quite well! We do apologize about the detergent cup not always opening and for the poor drying. We do understand how those things can ruin the experience and we would like to provide some troubleshooting. Below you will find some articles addressing the detergent cup and poor drying.
DISHWASHER DETERGENT CUP DID NOT OPEN: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903
DISHWASHER POOR DRYING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We hope these tips help with the issues. If not, let us know. We'll be glad to assist. Best wishes! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Good washer
on August 13, 2021
Posted by: Anonymous
from TX
This is a good washer overall. I love the amount of space on the top rack for cups.
My issue is that it never seems it dry anything I have tried both dry settings but still the same result.
My issue is that it never seems it dry anything I have tried both dry settings but still the same result.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 17, 2021
Hi, It's great to hear you are overall satisfied with your new dishwasher. You have a terrific model and we're happy you like it. We're sorry for any trouble with the dry settings and suggest viewing our tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If warranty repair is needed, please call GE Service at 1-800-432-2737 or schedule online at: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps so you can fully enjoy your dishwasher. Wishing you the very best! - Sharon@GEA
If warranty repair is needed, please call GE Service at 1-800-432-2737 or schedule online at: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps so you can fully enjoy your dishwasher. Wishing you the very best! - Sharon@GEA
Written by a customer while visiting geappliances.com