Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.3
(1,563 Reviews)
Rating breakdown 1,563 reviews
5 Stars
542
4 Stars
266
3 Stars
199
2 Stars
200
1 Star
356
52%of customers recommend this product.
(
628 out of
1,213)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
Very unsatisfied with this dishwasher
on June 13, 2023
Posted by: Casey jane18
from Florida
This dishwasher came as part of the package with a home that we built. It is only two years old and the whole inside is totally rusted out already. I’ve been reading other reviews online and apparently this is a common problem with this model. Unfortunately, this dishwasher only has a one-year warranty and as soon as I saw the rust in year one I wish I would’ve called and had it replaced. Unfortunately now at year three I am stuck with this dishwasher that’s totally rusted out and I have to purchase a new one do yourself a favor and don’t purchase this dishwasher.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances , June 14, 2023
Hello - Thank you for reaching out and sharing your review. We are sorry to hear that you are noticing rust build-up. We're happy to offer some assistance towards this.
We are going to have one of our agents reach out over email to gather some additional information. If you don't notice a message soon, make sure to check your spam and junk folders.
We look forward to hearing from you. - Jonathon@GEA
We are going to have one of our agents reach out over email to gather some additional information. If you don't notice a message soon, make sure to check your spam and junk folders.
We look forward to hearing from you. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy
on December 15, 2023
Posted by: Quis
This product broke after 1 year of use. The door to the dishwasher was very cheap.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, December 22, 2023
Hello - Thank you so much for connecting and sharing your experience. We're sorry to hear about the door having issues so soon. That is never the experience we want or expect.
With this in mind, we are going to forward this feedback over to our production team to review. That way we can look for improvements that we can make for our models going forward. Also, we are going to have one of our agents connect over email, this way we can collect some additional information.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
With this in mind, we are going to forward this feedback over to our production team to review. That way we can look for improvements that we can make for our models going forward. Also, we are going to have one of our agents connect over email, this way we can collect some additional information.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible
on April 23, 2024
Posted by: Boston57
from Ave Maria Florida
Terrible terrible terrible terrible terrible terrible
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, April 25, 2024
We appreciate you taking a moment to share your feedback on this dishwasher. If you are noticing any issues, we suggest getting one of our approved technicians out to diagnose and help get them resolved. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
1
Do Not Purchase - Rusting Badly
on April 27, 2024
Posted by: ekemps
from Tampa, FL
I purchased this unit with my new construction townhouse less than three years ago, and both racks began to rust after only 9 months of usage. It's now at the point where both racks are almost 100% rusted, and the dishwasher has only been used once or twice a week (we hand-wash most of our dishes). We are very disappointed with the quality of this unit and wouldn't recommend this product to anyone. There seem to be way better brands/dishwashers out on the market for a similar price, so please don't make the same mistake we did.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, April 30, 2024
We're sorry to hear that your dishwasher racks are rusted. An agent is going to be reaching out to you via email. Please be on the lookout for an email from us, and please note you may need to check your spam folder.
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible. Rusted. 0/10 Recommend.
on July 6, 2024
Posted by: Avoid at all Costs
Terrible. If I could give zero stars, I would. Our silverware is rusted. Our dishes come out still dirty. We’ve broken multiple plates because the bottom rack has never rolled so it constantly falls off the “track” leading to the plates falling and clanking. The bottom rack is rusted out. Top rack is starting to follow suit. We moved into our new build house 6/29/22, and this builder-grade dishwasher didn’t even last 2 years before rusting out, and it just keeps getting worse. Unfortunately, it is just what came with the house. Terrible. Do not buy.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, July 9, 2024
We would like to help with your racks. An agent will be reaching out to you via email, please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Very disappointed
on July 15, 2024
Posted by: MrDane
from Glendale Arizona
This unit was installed in our brand new home. After just 2 years both upper and lower racks are completely rusted. Parts are breaking off during the wash cycle and maybe causing more damage than I am aware of. Afraid to even use it now. Very disappointing to have in a brand new home
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, July 17, 2024
We want to help out with your racks rusting on you. We're going to have one of our agents get in touch over email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Interior design poor
on September 25, 2024
Posted by: CGmom
from NC
Works great but interior poorly designed. Bottom shelf doesn't stay on tracks.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Doesnt clean well unless I hand wash dishes first
on March 31, 2021
Posted by: GA_NewHomeOwners
from Hoschton GA
Our builder opted for this model but it doesn't really, reliably clean dishes unless I have already soaked and hand-washed them first. I'm accustomed to rinsing dishes before loading them, but this dishwasher doesn't seem to do a complete job unless the dishes are scrubbed of any soil and debris first. I've resorted to just washing my dishes by hand.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, April 20, 2021
Hello and thank you for taking the time to review your dishwasher. We hate to hear it is not performing as it should and would be happy to help. For the best wash performance, we recommend making sure the water is at least 120 degrees Fahrenheit when it enters the tub. Also, check that the filters are not clogged and the dishes are loaded properly. Selecting any additional heat settings will help both the wash and dry cycles as well as high quality detergent and rinse aid. For more information about this, if you haven't done so already, please check out this support article regarding dishwasher performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933 Please let us know if you have any more questions or concerns as we are always here to help! -Chris@GEA
Written by a customer while visiting geappliances.com