Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
Terrible
on August 5, 2021
Posted by: Mazk
from Co
This dishwasher refuses to start. Not exaggerating I have to open it, close it and hit start about 30 times before it will go.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, August 6, 2021
Hi there, thank you for bringing this to our attention. We're awfully sorry to hear your dishwasher isn't starting. We can gather how absolutely frustrating this has been for you and we're happy to help.
We first suggest you take a look at the following troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397
If this issue continues to occur, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is useful information for you. We're confident this information will guide you to getting this issue resolved and we're wishing you the best.
This dishwasher was installed by the builder. It's not so great. It's all plastic, flimsy and doesn't do a great job. I wish I had the option of picking a better unit. I know GE makes them better. This is a basic level appliance.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, August 4, 2021
Hi there, we're very sorry to hear you're unhappy with your dishwasher and that it isn't performing great. This is never the reaction we want to see, so we can assure you we'll be taking your comments into consideration for future reference.
We're wishing you the best and we appreciate you taking the time to leave us your honest feedback.
This dishwasher is possessed. The control panel apparently locks when a cycle is completed which makes no sense and then it randomly started running WHILE I was loading it. I would take it back if I could.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, August 5, 2021
Hello there, we're terribly sorry to hear your dishwasher has been locking and running when it's not supposed to. We can only imagine how worrisome this must be for you as we'd never expect this. We first suggest you disconnect power to the unit for 2-3 minutes to reset the controls.
If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
Two reasons for 4 stars instead of 5. When using the normal setting on the dry cycle everything is still real wet, especially the plastic things in the top. Second, my old dishwasher had the utensil basket on the door which allowed more space for big items in the bottom. Just something I will have to get used to, it does not hold as much.
The dishwasher and washer is not great. You have run the dish washer several times just to clean your glasses. The washer is loud
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Geoff@GEA, GE Appliances, July 29, 2021
We are sorry that we are not meeting your expectations. We would like to provide you some information to help with poor wash performance with your dishwasher. https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452 -- Here is additional information about washer noise. https://products.geappliances.com/appliance/gea-support-search-content?contentId=23061 -- We are aware that new appliances might create noises that you are not familiar with. We understand the frustration about having to run the dishwasher multiple times to clean your dishes. This is not our expectation. Hope this helps. Geoff@GEA
Pros- Easy to use Cleans pretty well Cons- Feels cheap Not a solid piece Racks are flimsy and not sturdy
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Geoff@GEA, GE Appliances, July 28, 2021
We are glad to hear you feel this dishwasher is easy to use and cleans well. We apologize that you feel this dishwasher is cheap and the rack are flimsy. You can find loading information in the manual on page 11. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf -- If not loaded correctly then you may get this feeling. We appreciate your feedback for future design consideration. Stay well. Geoff@GEA