Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.3
(1,697 Reviews)
Rating breakdown 1,697 reviews
5 Stars
586
4 Stars
283
3 Stars
209
2 Stars
225
1 Star
394
51%of customers recommend this product.
(
662 out of
1,300)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
Useless
on December 5, 2024
Posted by: Kim Gallini
Cannot get lower tray to work properly. Wheels keep falling off and do not align.
Response from geappliances.comBy Tierra, GE_Appliances, December 5, 2024
We'd like to assist you with the lower rack on your dishwasher. Please refer to the link below for troubleshooting:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18899
If this doesn't resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18899
If this doesn't resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Quality
on January 4, 2025
Posted by: Corgimenow
Door is warped, product is loud, bottom shelf is always askew.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, January 16, 2025
We value this feedback. Your comments regarding your dishwasher are extremely important and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Very disappointed
on January 7, 2025
Posted by: Lbcaswell
from Gulfport, MS
Of all the GE appliances I own, this is the only one I truly hate! Worst dishwasher I've ever had in 30+ years. It doesn't clean well, it's noisy, but most disappointing is that even after 24 hours on heat cycle the dishes are still wet. Do yourself a favor and upgrade!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, January 20, 2025
We are honored to have you as a part of the GE Appliances family, and we are saddened to hear of your experience with this dishwasher. We have provided some troubleshooting tips for the dishwasher not properly washing and poor drying in your dishwasher. If these tips do not help, service is advised. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.261078925.1071644856.1737388151-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933&_ga=2.255400840.1071644856.1737388151-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.261078925.1071644856.1737388151-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933&_ga=2.255400840.1071644856.1737388151-507723860.1707936747
Written by a customer while visiting geappliances.com
Customer Rating
1
No gasket on Detergent Dispenser door! Rinses away
on February 15, 2025
Posted by: An Apt tenant
from Richmond, VA
The detergent dispenser does NOT have a gasket. This means that your detergent will be washed away before the main wash. On a "normal wash" setting, this dishwasher will run three rinses before the main wash. I opened the door after the third rinse (during the fill for the main wash) then opened the detergent dispenser and saw that 70% of my detergent had been washed away! That greatly impacts performance and what I suspect is causing a lot of the dirty dishes comments you're seeing here. I've never seen a dishwasher with no gasket on the detergent door to prevent the initial rinses from washing it away.... What's even more shocking is that the rinse aid dispenser has a gasket! GE is cutting corners and it's showing with this model. Avoid this model and others that have this dispenser as you're literally washing money down the drain.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, February 17, 2025
We want to help out with the cleaning performance you are noticing. We recommend checking the following article for tips that can help boost the cleaning performance: (Not Washing Properly) https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
The dispenser module is designed to hold the detergent until the cycle is ready for it to be dispensed. If you are noticing issues, we suggest getting one of our approved technicians out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
The dispenser module is designed to hold the detergent until the cycle is ready for it to be dispensed. If you are noticing issues, we suggest getting one of our approved technicians out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor at best
on February 17, 2025
Posted by: AlwaysDirtyDishes
from Colorado
Do you like to hand wash dishes? This is the appliance for you. Want a dishwasher that helps with the workload by cleaning dishes and glasses? Best try another product. We have had this dishwasher for less than a year and I can count on my hand the amount of times I haven’t had to rewash items. Followed all the online tools and tips, pre-soak and rinse dishes and the top shelf still comes out dirty. Only gets one star because there is no option for zero. Will be replacing it asap.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, February 18, 2025
We want to help out with your dishwasher not cleaning properly. We recommend checking the following article for additional troubleshooting steps that can help remedy this issue: (Not Washing Properly) https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
2
Don’t buy
on April 3, 2025
Posted by: Lennars choice
from Florida
Came with our new house. Works when it wants to work. Racks already rusting. There is no “good” cycles
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, April 8, 2025
Congratulations on your new home! We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Rusting racks
on April 4, 2025
Posted by: Chris19971
Dishwasher racks started rusting after 2 years. Do not recommend. Rack replacements too expensive.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, April 4, 2025
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Entry Level Dishwasher
on April 4, 2025
Posted by: SeanP87
This Dishwasher came with our American Richmond homes. It is loud and feels very cheap. The door is very flimsy, thin, and light. Tracks are beginning to rust after 6 months. After using a high quality dishwasher for years, the differences are very noticeable. It does well for what it is, though.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, April 7, 2025
We appreciate your valuable feedback. We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com