Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.2
(1,847 Reviews)
Rating breakdown 1,847 reviews
5 Stars
619
4 Stars
307
3 Stars
231
2 Stars
258
1 Star
432
50%of customers recommend this product.
(
699 out of
1,396)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
Worst dishwasher I’ve ever had
on April 17, 2022
Posted by: Mikeb89
Every bit of this product is cheaply made. It doesn’t wash well. It doesn’t dry. It’s essentially worthless.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 21, 2022
Hi - Thanks for sharing your insight on your dishwasher. So sorry to hear that you aren't pleased with it and that it's not cleaning or drying your dishes as expected. We apologize for any inconvenience this has caused and we're happy to help.
To achieve optimum wash and drying performance, make sure the incoming water temperature is at least 120 degrees F. We recommend running the hot water at the kitchen sink before starting a cycle. Additional tips and tricks can be found at the links below:
DISHWASHER - POOR DRYING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.103452291.2087135497.1650374863-1706229011.1648148062
DISHWASHER - POOR WASH PERFORMANCE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.103965187.2087135497.1650374863-1706229011.1648148062
We hope that this helps. Please know that we're always here to help if any questions or concerns ever come up. Thanks again. -Mikayla@GEA
To achieve optimum wash and drying performance, make sure the incoming water temperature is at least 120 degrees F. We recommend running the hot water at the kitchen sink before starting a cycle. Additional tips and tricks can be found at the links below:
DISHWASHER - POOR DRYING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.103452291.2087135497.1650374863-1706229011.1648148062
DISHWASHER - POOR WASH PERFORMANCE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.103965187.2087135497.1650374863-1706229011.1648148062
We hope that this helps. Please know that we're always here to help if any questions or concerns ever come up. Thanks again. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Dishwasher
on April 15, 2022
Posted by: Slosh
from Aurora, CO
It dishwashes well and does what I needs it to do.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 20, 2022
Thanks so much for writing a review on your new dishwasher and for making GE Appliances a part of your home! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Button problems
on April 15, 2022
Posted by: Samantha87
from St. Cloud, FL
Sometimes the heated dry doesn't turn on and not sure why
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
easy to use
on April 14, 2022
Posted by: LAP1
from northern ca
This dishwasher has only been installed less than an hour. So I can't give an informed opinion.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 15, 2022
Thanks for the feedback on your new dishwasher. You have a wonderful model and we're confident that it will provide you with many years of great service. Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Just Average
on April 13, 2022
Posted by: nope x 2
This dishwasher is just average. Was installed with a broken door and doesn’t dry dishes well or remove food well. Also had made my silverware rust even though I immediately open the door to let the steam/hot air out once the cycle is done.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Elliot@GEA, GE Appliances, April 15, 2022
Hi there, thank you so much for taking the time to give us your feedback about this dishwasher. It definitely sounds as though we have missed the mark for you in terms of this dishwasher's performance, we are so sorry for the inconvenience.
Washing and drying performance can is reliant on a number of different factors. First, we would recommend verifying that the inlet water temperature is hot enough. This can be checked by running the faucet nearest the dishwasher on its hottest setting and verifying the temperature reaches at least 120 degrees Fahrenheit. If possible, be sure that "Hi temp wash" is selected. Also, be sure that you are using a high-quality dish detergent and rinse aid along with making sure that the filter is not clogged. More information and steps to improve performance are available on page 19-20 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf
As for the drying performance, we would recommend allowing the dishwasher to vent by keeping the door closed for up to 90 minutes after the cycle ends to allow the fan to run. This will result in noticeably dryer dishes.
For the issues with the door being broken and silverware, we would recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope that you find this information helpful, and please feel free to reach out if there are any ways we can assist you in the future. -Elliot@GEA
Washing and drying performance can is reliant on a number of different factors. First, we would recommend verifying that the inlet water temperature is hot enough. This can be checked by running the faucet nearest the dishwasher on its hottest setting and verifying the temperature reaches at least 120 degrees Fahrenheit. If possible, be sure that "Hi temp wash" is selected. Also, be sure that you are using a high-quality dish detergent and rinse aid along with making sure that the filter is not clogged. More information and steps to improve performance are available on page 19-20 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf
As for the drying performance, we would recommend allowing the dishwasher to vent by keeping the door closed for up to 90 minutes after the cycle ends to allow the fan to run. This will result in noticeably dryer dishes.
For the issues with the door being broken and silverware, we would recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope that you find this information helpful, and please feel free to reach out if there are any ways we can assist you in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on April 11, 2022
Posted by: Rich04
It is so awesome abs it gets the job done dishes come out nice and clean
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Joyce@GEA, GE_Appliances , April 13, 2022
Hi there- Thanks so much for your purchase. We are so glad to hear your new dishwasher is cleaning well. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Excellent cleaning and quiet; no fancy features
on April 10, 2022
Posted by: Mémé72420
from Rocklin, CA
I chose this model for its price vs my needs. My old dishwasher needed replacement and I knew with the upgraded designs that any new dishwasher would give me more space. I wasn’t too concerned about noise, but now I’m glad for its quiet hum that I can barely hear. My dishes come out clean, although I do wipe the excess off with a used napkin. I find that the dry boost works best in maximum yet some cup bottoms still have a bit of water remaining. If I don’t chose any dry boost and open the door and leave it ajar with the top shelf pushed out a bit, I can get the same result.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Joyce@GEA, GE_Appliances , April 12, 2022
Hello- Thanks for taking the time to share your experience. We are so glad that you found an excellent model that had a price point that met your needs. It is normal for the dishwasher not to dry the bottoms of the wells of the glasses and plastic won't dry well but everything else should. Please take a look at the following link that will have some tips.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18926&_ga=2.184108837.206336098.1649724353-286710438.1648489339&_gac=1.14877442.1649717591.EAIaIQobChMImZ3M7YyN9wIVnGxvBB01OgI6EAAYASAAEgI88_D_BwE
If you have any questions, please let us know. We are here to help! Joyce@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18926&_ga=2.184108837.206336098.1649724353-286710438.1648489339&_gac=1.14877442.1649717591.EAIaIQobChMImZ3M7YyN9wIVnGxvBB01OgI6EAAYASAAEgI88_D_BwE
If you have any questions, please let us know. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Cheap
on April 9, 2022
Posted by: Deeper379
This was the dishwasher my builder installed. Would never have chosen it for my self and would have upgraded had I know this was the model they’d use. I’ve seen better quality dishwashers in hotel rooms. It’s loud. It takes forever to get the dishes clean.
No, I would not recommend this to a friend.
Response from geappliances.comBy Joyce@GEA, GE_Appliances , April 14, 2022
Hello- Thanks for taking the time to share your review and congratulations on your new home. We are sorry to hear you are unhappy with your new dishwasher. This model has some really great features but it does have a dBA of 59 and that is similar to the sounds of a moderate rainfall.
We want you to be happy and would like to offer some tips for you. Please check your water temperature. Proper water temperature is essential to achieve optimum results from your dishwasher and the detergent. Hot water is needed to dissolve and activate the detergent so that it can loosen and remove food soils. The hot water heater should be set to deliver at least 120 degrees Fahrenheit water to the dishwasher. Turning your hot water on first will allow the first fill to be nice and hot and that will help a lot.
Please review the following troubleshooting link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933&_ga=2.237046531.206336098.1649724353-286710438.1648489339&_gac=1.215687459.1649717591.EAIaIQobChMImZ3M7YyN9wIVnGxvBB01OgI6EAAYASAAEgI88_D_BwE
If you continue to have issues, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737.
Thank you! Joyce@GEA
We want you to be happy and would like to offer some tips for you. Please check your water temperature. Proper water temperature is essential to achieve optimum results from your dishwasher and the detergent. Hot water is needed to dissolve and activate the detergent so that it can loosen and remove food soils. The hot water heater should be set to deliver at least 120 degrees Fahrenheit water to the dishwasher. Turning your hot water on first will allow the first fill to be nice and hot and that will help a lot.
Please review the following troubleshooting link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933&_ga=2.237046531.206336098.1649724353-286710438.1648489339&_gac=1.215687459.1649717591.EAIaIQobChMImZ3M7YyN9wIVnGxvBB01OgI6EAAYASAAEgI88_D_BwE
If you continue to have issues, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737.
Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com