Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
Blinking light. Cycle never ends
on June 5, 2022
Posted by: Lt89
from Minnesota
Door doesn’t lock. When open in mid-cycle and try to resume, gives blinking light error. Try to re-start multiple times, cancelled, restarted with new soap pod, blinking light results in cycle stopping. Moved plates to ensure pod dispenser is not blocked and got the same blinking light error. Frustrating. Sometimes it does a full cycle sometimes I have to take dishes out and wash by hand.
No, I would not recommend this to a friend.
Response from geappliances.comBy Mike@GEA, GE Appliances, June 8, 2022
Good day,
Thank you so much for taking the time to review your dishwasher. This is definitely not the kind of experience we want for our customers and apologize for the troubles your dishwasher has given you. We would recommend scheduling a service appointment to have a technician diagnose the cause of your troubles.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Our new GE dishwasher works ok. We’ve had to rewash some of our dishes, after rinsing them pretty well. Not very powerful.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, June 8, 2022
Hey there,
Thank you so much for taking the time to write about your dishwasher. We're happy hearing that it works well, however we do understand your concerns about cleaning performance. Please check out the article below with tips on how to improve cleaning performance.
Most of the time I can't get the dishwasher to start and many times it starts and doesn't finish (the start button illuminates but it does not start). Doesn't make any sound to let you know the cycle is complete and worst of all it doesn't dry anything.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, June 7, 2022
Hello,
Thank you so much for taking the time to write about your experience with this dishwasher. We're awfully sorry to hear that your unit doesn't start all the time and that the drying is bad. Below are some troubleshooting articles that will provide some information to your problems.
Dishwasher - Will Not Start or Run but Has Lights or Sound: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397&_ga=2.260788109.1227626216.1654520215-1399050172.1598645166
This dishwasher came with our home and it is by far the worst dishwasher I've ever used. I've switched detergents, cleaned the dishwasher - everything, and this dishwasher still doesn't work. It's so cheap that the lower rack derails and falls out without any force. Do better, GE.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, June 6, 2022
Hello there,
Thank you for reviewing your dishwasher. It truly hurts to hear that you do not like your dishwasher and we do apologize. We can understand your frustration about the dishwasher not working as it should and the lower rack falling. We'd like to get a little more information on this, so an agent will reach out to you by email. Keep a lookout for it. Mike@GEA
It came with the house. If I had a choice, I would not choose this one. Flimsy structure and takes hours to wash. Had a very plastic smell on first few uses. I would consider an upgrade down the road in a few years.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, June 3, 2022
Hey there, thank you for taking the time to share your honest feedback. We're sorry you're finding the structure to be flimsy and that it's taking longer than expected to run a cycle. We understand this could be a let down for you and that's definitely not something we want for our consumers.
We first want to let you know this plastic smell is normal. Next, we want to share that we'll be giving your review over to our dishwasher team so they can look into any other potential improvements we can be making. We always rely on the voice of our consumers, so we want to thank you once more for reaching out. All the best.