Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
Not impressed at all.
on August 28, 2022
Posted by: bvogle76
from Pittsburgh, PA
We have ran two loads of dishes through it and they are never completely dry. We have to hand dry the dishes. Also the bottom rack is always coming out. I do not recommend this model at all.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, September 12, 2022
Hi there,
Thanks for taking the time to leave a review for your dishwasher. Sorry to hear that you're having these issues, we're sure this would be frustrating to deal with. For the drying issues, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.17695354.2100978839.1662982763-1580456531.1662649127
Also, if the lower rack rolls in because the door is not lying flat, then the door springs need to be adjusted. The installer should have adjusted the springs properly when the dishwasher was installed. The Installation Instructions will provide directions, or contact the installer to adjust the springs. You can view your model's installation instructions, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-4000220-4.pdf&_ga=2.107423937.2100978839.1662982763-1580456531.1662649127
If the dishwasher door stays fully open and the racks in the dishwasher roll in or out by themselves, the dishwasher is not level. The leveling legs should have been adjusted at installation to ensure the dishwasher is level, front-to-back, and left-to-right. The Installation Instructions will provide directions, or contact the installer to adjust the springs.
We do hope this is helpful!
If you have other questions or concerns, know that we're always here to help.
THE DISHWASHER GETS SO HOT ON COUNTER TOP THAT IT MELTS CHOCOLATE! AND IT'S TOO NOISEY!
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, September 8, 2022
Hi there, and thanks for reaching out. We truly hate to hear you have concerns over the dishwasher transferring heat, and feel that it makes too much noise – we know issues like this may be frustrating, and regret any inconvenience caused.
Our dishwashers are designed to maintain safe operating temperatures, and are compliant with both our own strict standards and UL standards. But depending on the cycle and option combinations, it is possible surrounding cabinets and counters may feel warm when a cycle is completed. We also expect some noise as the dishwasher operates, including possible beeping at the end of the cycle, motor noises, etc. If it might be helpful, we have a list of possible noises the dishwasher may make on page 22 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf& .
Your feedback will be sent to our team for review; your insights are truly appreciated, as we always want to know what our consumers think of our models for future development. We are happy to help any time if you have any other concerns or questions. -Sarah@GEA
To be honest, I’m not sure what I expected. But, from installation to use was a breeze! The manual was very good only wish a hard copy was included rather than an online copy. It works as expected and more.
Door is a little flimsy but overall it does the job - cleans everything well.
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 26, 2022
Hey there - we're thrilled to know that you're satisfied with the overall performance of the dishwasher, and we're excited for having you as part of our GEA family. Please know that we will pass your feedback regarding the door to our product team for future design consideration.
While we don't expect you to have any issues, please know that we're always available on social media if there are any questions or concerns in the future.