Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
Terrible
on September 29, 2022
Posted by: Blindner
from Indiana
The dishwasher has a terrible smell that I have not been able to get out, it does not dry my dishes and if you barely touch the front of it it leaves marks.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, October 5, 2022
Hello - we're very sorry to hear that the dishwasher hasn't met your expectations. We know that odors coming from the unit, dishes not properly dried, and marks on the stainless steel finish are not ideal, and we completely understand your disappointment.
A dishwasher will not normally retain odors, and odors present for extended periods of time should be considered abnormal. You can learn more about this and also potential solutions for this concern here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38932 Poor drying performance can be caused by multiple factors, and you can learn more about this by referencing the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451 We also recommend referring to the following article to learn more about keeping your stainless steel dishwasher looking like new: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
If the information above doesn't prove helpful, we recommend scheduling a service appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know you can also reach out to us again if we can assist you further. Take care.
Plastic inside it is an apartment dishwasher. Very loud and the front never gets clean
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Pablo@GEA, GE Appliances, October 4, 2022
Hello - we're very sorry to know that the dishwasher hasn't met your expectations. We always strive to make products with the highest quality possible, so we will make sure that the appropriate teams are aware of these concerns.
Modern dishwashers will generate certain sounds due to the nature of their design, and you can learn more about this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923 We also recommend referring to the following article to learn more about how to clean the stainless steel front/door of this unit: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
You can also reach out to us on social media if there are other questions or concerns we can assist you with. Take care.
Wish I can be able to rate this product but I haven’t been able to use it since I moved into my new home Instead of replacing the whole dishwasher they want to fix a part of it makes no sense
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, October 4, 2022
Hello - we're very sorry to know that your dishwasher has not worked as expected from the moment it was installed. We know this is not ideal, and we completely understand any frustration this may have caused.
We noticed that one of our technicians visited your home a couple weeks ago, and we're confident that they provided the best assistance and resolution possible for this concern.
Please reach out to us on social media if there are other questions or concerns we can assist you with. Take care.
I find the dishes do not get clean unless I rinse them first. The dish racks & rollers are cheaply made & don't stay on the tracks. You have to pull them out VERY slowly or they come out of the track
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Kacie@GEA, GE_Appliances, September 28, 2022
Hey there,
Thank you for your honest feedback on your new dishwasher. We can appreciate your disappointment and apologize for the inconvenience this situation has caused you. We strive to provide the highest quality products and will share your review with our team for development.
Regarding your dishes not getting cleaned properly, we suggest looking at the tips on page 19 of the use and care manual, located here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf.
If you try these tips and are still unable to get your dishes clean properly, we encourage you to call our GE Consumer Service at 1-800-432-2737. Please feel free to reach out to us if you have additional questions.
Decent dishwasher. Does not dry great. Nice appearance.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Matthew@GEA, GE_Appliances, September 30, 2022
Thank you for leaving us your honest feedback! While we strive to meet the needs of every consumer, we also understand that there is room for improvement. Please know that we will be sharing this information with our product team.
Thank you again for your feedback, as it allows us to learn the best methods to improve our products in the future. Congratulations on your new dishwasher! All the best – Matthew@GEA