Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
4
Cleans well, easy to operate
on October 15, 2022
Posted by: DebGrandmaof1
from Cockeysville, Maryland
I love our new dishwasher. It really cleans well, and is quiet when cleaning. Controls are easy to understand. Two problems I’m having with though. 1. It has had a funky smell emitting whenever I open it up to load or unload dishes. I was hoping it was just the initial smell of a new appliance, but we’ve had it since mid-August and it still has an odor. 2. I took out the screen and food trap to clean it (thinking that this may be the reason for the smell, but no…), and it was filled with gunk. The thing that bothers me the most is that the area that the filter is in, is still filled with water, which never seems to drain out. Is this normal???
I got this dishwasher installed as part of the appliance package when I bought the house(new construction). Builder's document says that the diswasher is stainless steel as part of the stainless appliance package. But it turns out to be that this dishwasher is made of plastic interior and not a stainless steel dishwasher. Very disappointed.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 14, 2022
Hi - Thank you for taking the time to share your perspective on your new dishwasher. We are saddened to hear you are not pleased with the unit and apologize for your disappointment. While the interior of this unit is plastic, the outside color finish is stainless and we're confident it was the color finish the "package" description was referencing. Please reach out to us again if you have any questions or concerns. Kind regards - Vikki@GEA
Builder grade dishwasher. Had no choice in selection/. Too noisy, even when using the drying cycle dishes still come out wet. You would think that the builder would place a quieter dishwasher in an open concept kitchen that is open to dining room and living room.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, October 25, 2022
Thank you for sharing your honest feedback with us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this unit’s noise level has caused you. This is certainly not the experience we wish for our consumers to have; therefore, we’re happy to share this information with our product team.
Throughout operation, there are many sounds you may hear from this dishwasher. These sounds are normal and include clicking, humming, swishing, and more. For more information on these sounds, we highly recommend checking out this article on our website: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923&_ga=2.55288619.1063045231.1666617795-1900118556.1666028828
We hope this information helps, and we thank you again for your feedback. Your feedback allows us to learn the best methods to improve our products in the future. Wishing you well – Matthew@GEA
Not sure if door is always closed. Running cycle seems to take much longer than dishwashers I've had in the past
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Matthew@GEA, GE_Appliances, October 24, 2022
Thank you for sharing your honest feedback with us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for the aspects of this dishwasher that did not meet your expectations. This is certainly not the experience we wish for our consumers to have, so please know that we will be happy to share this information with our product team.
Thank you again for your feedback, as it allows us to learn the best methods to improve our products in the future. If you ever need assistance, please know that you can always reach out to us! All the best – Matthew@GEA