Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
Racks rust after a year
on November 25, 2022
Posted by: Afortin
from Austin
To rack rusted after a year. Since it’s out of warranty they won’t do anything even though multiple people have issues with the racks rusting. Buy a different dishwasher
No, I would not recommend this to a friend.
Response from geappliances.comBy Shayla@GEA, GE_appliances, December 2, 2022
Hello - Thank you for taking the time to write a review. However, we regret to hear that your racks have rusted. This is certainly not what we'd expect, and we apologize for this matter.
This model rack is PVC-coated over steel. When loading the dishwasher with sharp objects (ex., knives), ensure it is carefully placed so that it does not nip the racks coating over time.
Also, ensure that the dishwasher is not being overloaded. You may view loading tips on page 11 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga.
We recommend replacing your racks with a new set. You may view the racks of your dishwasher here: https://www.geapplianceparts.com/store/parts/assembly/GDF510PSR3SS.
We strive to provide the best quality and will share your review with our product development team. We're always here if you need anything. Take care, Shayla@GEA
New dishwasher since July 2022 (4 months ago). Both upper and lower racks rusting already. hope they can replace it with something less rusty but not sure if they will
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, December 1, 2022
Hello - We're sorry to hear that the dishwasher racks have rusted. This is certainly not what we'd expect, and we understand how disappointing that would be as a new purchase. We apologize for this matter.
We're glad to see in our system that we have been able to assist you!
However, we value your feedback and will share your review with our quality team for any necessary improvements. We're confident you will enjoy the washer performance of this dishwasher for many years. We're always here if you need anything. Take care, Shayla@GEA
Long-term GE appliance user - so was happy to find GE appliances being used by my builder in my house.; This dishwasher is quiet, full-featured, and efficient.
We moved into a new house the the appliances came with the house. Looks good from the outside and appears to clean the dishes. The only complaint is it is louder then the dishwasher we had before. I am assuming in this one there is not much insulation
Excellent product. Dishwashers make a lot of noice but this one is bearable and if you are watching a movie you won’t even notice. Cleans of greasy dishes pretty well.