Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.3
(1,697 Reviews)
Rating breakdown 1,697 reviews
5 Stars
586
4 Stars
283
3 Stars
209
2 Stars
225
1 Star
394
51%of customers recommend this product.
(
662 out of
1,300)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
2
Dishwasher is loud
on April 21, 2023
Posted by: SPLea
from Tampa, FL
The dishwasher is loud and cheap. I called GE because I thought it was not insulated and they said it was not needed because it was built to be quiet. I do not recommend this dishwasher if you want a quiet one. I have had GE appliances in the past and they were great. I do not recommend. These came with a new house so I did not have a choice in appliances; otherwise, I would not have picked it.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, April 24, 2023
Hello,
We’re sorry to hear that you’ve been less than impressed with your new dishwasher and that it’s been louder than you expected. Dirty dishes are a big part of everyday life, and having your dishwasher make a lot of noise can be frustrating. This is not something we want or expect from our products. We take your feedback seriously and will work hard going forward to ensure that our dishwashers are as quiet as possible. We also recommend taking a look at the article below for a list of normal and abnormal noises you may hear from your dishwasher.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
Thank you for taking the time to leave us your review and please know we are here should you need us in the future. -MichaelB@GEA
We’re sorry to hear that you’ve been less than impressed with your new dishwasher and that it’s been louder than you expected. Dirty dishes are a big part of everyday life, and having your dishwasher make a lot of noise can be frustrating. This is not something we want or expect from our products. We take your feedback seriously and will work hard going forward to ensure that our dishwashers are as quiet as possible. We also recommend taking a look at the article below for a list of normal and abnormal noises you may hear from your dishwasher.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
Thank you for taking the time to leave us your review and please know we are here should you need us in the future. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Mediocre
on April 28, 2023
Posted by: Joe12234367
This was the dishwasher that our builders placed in our new home without our input. We have had it for almost 2 years now and I have a lot of experience with it at this point. The soap door opens once out of 20 washes. I tried to have the builders replace it but they deferred to GE. I have called GE customer service who recommended I put fewer dishes/bowls on the bottom rack. Despite only putting a few plates on the bottom rack every wash, the soap dispenser door still did not open. GE customer service also recommended adding a rinse aid as there was a silky/soapy residue on my dishes 1 out of 10 rinses requiring an additional "rinse" cycle using more water. I use the rinse aid but the door still does not open. The rinse aid is full between washes and I only have to fill it again once a month which I am not sure is doing anything at all. I have been very disappointed with this dishwasher.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, May 1, 2023
Hello there! Thank you for your valuable feedback. We are so sorry to hear that this dishwasher did not live up to your expectations. We definitely understand the disappointment and inconvenience this has caused. There is considerable thought and effort devoted to the design of our products. Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction with this dishwasher, we cannot modify or replace your appliance. We will be sending this feedback to our product design teams for improvement on future models. We appreciate you choosing GE Appliances for your home! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Dishwasher
on May 12, 2023
Posted by: Anamaria7
from Florida
Not impressed. Takes a long time to wash and it doesn’t clean very well.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, May 15, 2023
Hello,
Dirty dishes can seem like a constant chore, especially when your dishwasher doesn’t work as well as expected, but we want to help. We recommend taking a look at the article below for some tips to improve washing performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If none of that helps, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance in the future. -MichaelB@GEA
Dirty dishes can seem like a constant chore, especially when your dishwasher doesn’t work as well as expected, but we want to help. We recommend taking a look at the article below for some tips to improve washing performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If none of that helps, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance in the future. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Dish Washer
on May 17, 2023
Posted by: Mawoo
from Texas
Haven't used it much but it cleaned my dishes well the couple of times I used it. It's also very quiet. I like that.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Noisy & Cheap
on May 18, 2023
Posted by: JrmLang
from Melbourne FL
This GE dishwasher came with my brand new house when I bought it. It's cheaply made and noisy. If I could afford to I would buy another to replace it I would do so. The company that build this development got all the cheapest GE appliances!
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, May 19, 2023
Hi there,
Thank you for taking the time to leave a review on your GE dishwasher. We are sorry to hear that you are not satisfied with your appliance. Here at GE Appliances we strive to ensure we are providing you with quality, reliable appliances that provide convenience as well as excellent performance.
Your feedback ensures that our Product Design Teams are aware of your experience with the appliance, and look for ways to better improve the overall performance and flexibility that it provides.
Thank you for your review.
-Devin@GEA
Thank you for taking the time to leave a review on your GE dishwasher. We are sorry to hear that you are not satisfied with your appliance. Here at GE Appliances we strive to ensure we are providing you with quality, reliable appliances that provide convenience as well as excellent performance.
Your feedback ensures that our Product Design Teams are aware of your experience with the appliance, and look for ways to better improve the overall performance and flexibility that it provides.
Thank you for your review.
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Very inferior product. Failed in 30 days!
on May 31, 2023
Posted by: Unhappy in Petaluma
from Petaluma
Failed in less than 30 days. Door latch failed to close and allow unit to complete cycles
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 1, 2023
Hi! Thank you for your feedback. We are so sorry to hear that your dishwasher's door latch has failed so soon. We definitely know the importance of having a new appliance that properly works. We recommend scheduling an in-warranty service appointment to get this door latch replaced. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we hope you enjoy your new dishwasher for many years to come. Happy cleaning! - Adrian@GEA
We appreciate you choosing GE Appliances for your home, and we hope you enjoy your new dishwasher for many years to come. Happy cleaning! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Not too noisy.
on June 1, 2023
Posted by: Vacuum
It is not too noisy, but not as quiet as others we have had. The bottom roll out basket is easily off track. Not many options for various settings. Overall, it appears to be cheaply fabricated.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Devin@GEA, GE_Appliances, June 2, 2023
Hello-
Thank you so much for taking the time to provide feedback on your new dishwasher. We always appreciate hearing from you on our products to ensure that we are providing the best possible Consumer Experience, all while improving and bettering our appliances.
With that being said, we're sorry to hear that you are disappointed in the quality of your dishwasher. Here at GE Appliances we strive to ensure we are providing you with quality, reliable appliances you can trust.
Thank you for your review!
-Devin@GEA
Thank you so much for taking the time to provide feedback on your new dishwasher. We always appreciate hearing from you on our products to ensure that we are providing the best possible Consumer Experience, all while improving and bettering our appliances.
With that being said, we're sorry to hear that you are disappointed in the quality of your dishwasher. Here at GE Appliances we strive to ensure we are providing you with quality, reliable appliances you can trust.
Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
POORLY made, designed
on June 24, 2023
Posted by: Foxypony
Got this Dishwasher from a replacement, HATE IT, the bottom rack NEVER stays on track, and it jams every time I push it in, the controls are so small, need to get glasses to use, outside door is brushed aluminum, VERY hard to clean
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 26, 2023
Hello,
We're sorry to hear that your dishwasher lower rack keeps falling off and we want to help!
We recommend referring to the link below to correct this issue:
https://www.youtube.com/watch?v=kBwYl4FSl40
In order to keep your appliance looking like new, we recommend cleaning it with one of the following options.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
Don't hesitate to reach back out to us if the suggestions above do not improve your dishwasher's results. We appreciate you choosing GE Appliances for your home, and we're grateful to have you as part of our family.
-Charlie@GEA
We're sorry to hear that your dishwasher lower rack keeps falling off and we want to help!
We recommend referring to the link below to correct this issue:
https://www.youtube.com/watch?v=kBwYl4FSl40
In order to keep your appliance looking like new, we recommend cleaning it with one of the following options.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
Don't hesitate to reach back out to us if the suggestions above do not improve your dishwasher's results. We appreciate you choosing GE Appliances for your home, and we're grateful to have you as part of our family.
-Charlie@GEA
Written by a customer while visiting geappliances.com