Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.3
(1,568 Reviews)
Rating breakdown 1,568 reviews
5 Stars
546
4 Stars
266
3 Stars
199
2 Stars
200
1 Star
357
52%of customers recommend this product.
(
629 out of
1,214)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
5
Great Product
on August 19, 2023
Posted by: danilions
from El Paso, TX
Awesome ! I like it. It works great. Beautiful product.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on August 21, 2023
Posted by: gruizdeporras
from Florida
Excellent, efficient and so far working super!! The brand is a very good one and for past experiences we trust it.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not Impressed
on August 23, 2023
Posted by: Justmoved7723
from Texas
I’m not impress with the builder’s grade model. Haven’t been in my house for two months and already having to have a service call for leaking and dispenser issues.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 23, 2023
Hi there! Thank you for your feedback. We are so sorry to hear that this dishwasher has not lived up to your expectations when it comes to the build of the appliance. This is in no way the consumer experience that we strive for, and we will be sure to share these comments with our product design teams so they can make the appropriate improvements. We are honored to have you as a part of the GE Appliances family, and we hope to gain your trust back with our products. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy to use
on August 25, 2023
Posted by: Zozo1
from Mesquite,NV
Very good product. Easy to use and I love the different settings for the wash itself and the boost temp to dry. Although I am giving 4 stars after some use of 5 months the dishwasher does not read when the start button is pushed. It will mark the dishes as "clean" when they are not & only does the drying part of the cycle.
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
GE appliance review!
on August 25, 2023
Posted by: Dishwasher dandy
from Las Vegas
Works great. GE usually does. We try to buy GE when ever we can afford it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not Happy!
on August 25, 2023
Posted by: Barb Milian
from Lakewood Ranch, FL
This mediocre dishwasher came with our newly built home as a standard appliance. We’ve had nothing but problems since day 1 stemming from water drainage and overflow /leaking on to my floor. We had a service tech that fixed the leaking part but the drainage is an ongoing problem. Plus it is not very quiet for a newer model.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 29, 2023
Hello - We appreciate you spending some time to connect and share your thoughts on this dishwasher. We're sorry to see that it hasn't been exceeding your expectations. That is not the experience we want or expect.
For the best assistance on this, we are going to share one of our support articles that goes into detail some of the steps you can take to help with the drain. We think it can be pretty helpful. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
For the best assistance on this, we are going to share one of our support articles that goes into detail some of the steps you can take to help with the drain. We think it can be pretty helpful. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Basic DW
on August 25, 2023
Posted by: No99
Seems to be a basic DW, so far it looks to be doing the job.
I would recommend this to a friend!
Features
2
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Bottom rack falls off.
on August 30, 2023
Posted by: Ddayflips
from Florida
The bottom rack falls off "track" every time you use it. The wheels aren't wide enough to keep the rack in place. Maybe if it had an actual track or wide wheels it would be fine.
Features
4
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 30, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Appliances dishwasher. We are sorry to hear that the lower rack is coming off track. We're happy to provide some guidance!
If your upper or lower racks seem to be squeaking, sticking or are not rolling out all the way, the most common cause is either hard water mineral build-up or a build-up of detergent residue.
Hard Water:
Using a Rinse Agent can help minimize the build-up of detergent and hard water minerals on your dishes and on the interior of the dishwasher. For more information, see: Dishwasher Proper Selection and Use of Rinse Agents.
Detergent Residue:
Dishwasher detergents can leave a white film or residue on glassware, dishes, or even the dishwasher tub itself. Soap residue can cause the wheels or rack slides to start to stick so that they don't roll properly.
Use high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent.
Dishwasher - White Film on Glassware, Dishware and the Interior:
If your racks are sticking or not pulling out, before considering service, try cleaning the interior of the dishwasher with one of these methods:
- Dishwasher Cleaner - Use a high quality dishwasher cleaner, such as Cascade® Platinum™ Dishwasher Cleaner or Finish® Dishwasher Cleaner
- Citric Acid - Follow the instructions below (can be purchased at the local supermarket)
- Pour the citric acid in the detergent cup and close the cover.
- Place the filmed, but otherwise clean, glassware and dishware in the dishwasher. Leave silverware and other metal items out of the dishwasher.
- Turn the dishwasher on and let it run through a complete cycle without detergent. The glassware, dishware and dishwasher should come out film free and sparkly.
- Vinegar Rinse - Pour 1 cup of vinegar into the dishwasher just after the detergent cup opens and let the dishwasher complete its cycle. This may be repeated several times a year if needed.
Note: If the upper rack is sticking, try pulling rack out from the center, not the side. Pulling the rack out from the side may cause the rack to bind in the slide mechanism. If you continue to experience this issue, we recommend scheduling a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your GE Appliances dishwasher. We are sorry to hear that the lower rack is coming off track. We're happy to provide some guidance!
If your upper or lower racks seem to be squeaking, sticking or are not rolling out all the way, the most common cause is either hard water mineral build-up or a build-up of detergent residue.
Hard Water:
Using a Rinse Agent can help minimize the build-up of detergent and hard water minerals on your dishes and on the interior of the dishwasher. For more information, see: Dishwasher Proper Selection and Use of Rinse Agents.
Detergent Residue:
Dishwasher detergents can leave a white film or residue on glassware, dishes, or even the dishwasher tub itself. Soap residue can cause the wheels or rack slides to start to stick so that they don't roll properly.
Use high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent.
Dishwasher - White Film on Glassware, Dishware and the Interior:
If your racks are sticking or not pulling out, before considering service, try cleaning the interior of the dishwasher with one of these methods:
- Dishwasher Cleaner - Use a high quality dishwasher cleaner, such as Cascade® Platinum™ Dishwasher Cleaner or Finish® Dishwasher Cleaner
- Citric Acid - Follow the instructions below (can be purchased at the local supermarket)
- Pour the citric acid in the detergent cup and close the cover.
- Place the filmed, but otherwise clean, glassware and dishware in the dishwasher. Leave silverware and other metal items out of the dishwasher.
- Turn the dishwasher on and let it run through a complete cycle without detergent. The glassware, dishware and dishwasher should come out film free and sparkly.
- Vinegar Rinse - Pour 1 cup of vinegar into the dishwasher just after the detergent cup opens and let the dishwasher complete its cycle. This may be repeated several times a year if needed.
Note: If the upper rack is sticking, try pulling rack out from the center, not the side. Pulling the rack out from the side may cause the rack to bind in the slide mechanism. If you continue to experience this issue, we recommend scheduling a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com