Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.3
(1,699 Reviews)
Rating breakdown 1,699 reviews
5 Stars
586
4 Stars
283
3 Stars
209
2 Stars
225
1 Star
396
51%of customers recommend this product.
(
662 out of
1,302)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
Lasted less than 1 1/2 years
on June 28, 2023
Posted by: Unhappy in 559
from Fresno,Ca
Dishwasher came with the home....had this less than 2 years and product died.....did research this appliance is low rated and needs to be replaced sooner than later (explains the 1 year warranty). Now looking for a new dishwasher
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 29, 2023
Hello,
Our deepest apologies to hear that your dishwasher stopped working and definitely understand how much of a pain that is. This isn't something we would expect from our products.
We need to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you. - Charlie@GEA
Our deepest apologies to hear that your dishwasher stopped working and definitely understand how much of a pain that is. This isn't something we would expect from our products.
We need to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you. - Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Ok for a simple dishwasher
on June 28, 2023
Posted by: DLK23
from Louisville
Good but not great! Door is flemsy. Wouldn’t have chosen this machine for myself. It came with the house.
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 29, 2023
Hello there,
Thank you so much for taking the time to provide us with honest feedback. We are sorry to know that the quality of this model, had not lived up to your expectations.
We can certainly understand your concern. If you are having any issue with your dishwasher we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We’re confident that you’ll be able to enjoy your dishwasher for years to come and feel free to reach out anytime if there’s any way we can be of assistance. Warm regards. -Charlie@GEA
Thank you so much for taking the time to provide us with honest feedback. We are sorry to know that the quality of this model, had not lived up to your expectations.
We can certainly understand your concern. If you are having any issue with your dishwasher we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We’re confident that you’ll be able to enjoy your dishwasher for years to come and feel free to reach out anytime if there’s any way we can be of assistance. Warm regards. -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on June 28, 2023
Posted by: Ella57
from Martinez, GA
Love my dishwasher, but with American zHone Shield the people delivering could only deliver and not set up the dishwasher. I had to call a plumber to do it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Washes and cleans great but leaked&door's wobbly
on June 28, 2023
Posted by: Clark0425
Deduction of stars based on rubber seal on bottom of door allowing water to leak into my wooden floor upon first couple of uses until I discovered what was causing the leak which is that the rubber seal had slid out of its place it was originally supposed to be which left an opening.
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 29, 2023
Hi there,
Thank you so much for taking the time to post this review. We're so very sorry that the rubber seal on your dishwasher slid out of place, causing a leak. We certainly understand how disruptive this can be and we want to help. Please refer to the troubleshooting tips in the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18911
If the above suggestions do not resolve the issue, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Reach out whenever you need us. We're always here for you. - Tierra@GEA
Thank you so much for taking the time to post this review. We're so very sorry that the rubber seal on your dishwasher slid out of place, causing a leak. We certainly understand how disruptive this can be and we want to help. Please refer to the troubleshooting tips in the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18911
If the above suggestions do not resolve the issue, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Reach out whenever you need us. We're always here for you. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Low Quality
on June 28, 2023
Posted by: My Review GDF510PSRSS
from Princeton TX
Product is cheaply made and doesn't latch very well. Also leaves water on dishes and in dishwasher, must leave door open to dry inside and must hand-dry dishes.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 29, 2023
Hello there,
Oh no...we're so very sorry you're having issues with your new dishwasher not latching or drying dishes properly. This is certainly not the experience we desire for you and we want to help! There are a few things you can try to resolve this. Please refer to the information in the links below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17527
https://repair.geappliances.com/resources/faq/why-is-my-dishwasher-not-drying
If the above suggestions don't work, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if there is anything else we can assist with. - Tierra@GEA
Oh no...we're so very sorry you're having issues with your new dishwasher not latching or drying dishes properly. This is certainly not the experience we desire for you and we want to help! There are a few things you can try to resolve this. Please refer to the information in the links below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17527
https://repair.geappliances.com/resources/faq/why-is-my-dishwasher-not-drying
If the above suggestions don't work, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if there is anything else we can assist with. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Feels like cheap plastic - Bothered by bottom rack
on June 29, 2023
Posted by: Sam193
We just received this dishwasher in our new construction. We’ve run about a dozen cycles and so far it’s been cleaning our dishes fine, but we are displeased with the quality of the top and bottom racks. The bottom rack never stays on the track and consistently falls into the bottom of the dishwasher, causing us to pick it up and manually put it back.
It shouldn’t be that way. Bad design. Would have never purchased it if we were buying a dishwasher ourselves.
It shouldn’t be that way. Bad design. Would have never purchased it if we were buying a dishwasher ourselves.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 30, 2023
Hello there - Congratulations on your new home! We appreciate you taking the time to provide us with your valuable feedback. We are so sorry to hear that this dishwasher has not lived up to your expectations when it comes to the design of the racks. There is considerable thought and effort devoted to the design of our products. Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your appliance at this time.
We will be sure to send these comments to our product design teams, so they can make the necessary improvements to future models. Thank you for choosing GE Appliances for your home. We hope to gain your trust back with our appliances in the future. - Adrian@GEA
We will be sure to send these comments to our product design teams, so they can make the necessary improvements to future models. Thank you for choosing GE Appliances for your home. We hope to gain your trust back with our appliances in the future. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Dishwasher
on June 29, 2023
Posted by: New Microwave here
from Leesburg,Fl
Since this was put in by the builder. I am surprised at how well of a job that it does. It’s quiet and does a good job of cleaning.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
It works
on July 1, 2023
Posted by: Kittastical1965
from Orange virginia
First review on GE appliances. Just over in. Added dishes turned on and works as it should.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com