Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.3
(1,697 Reviews)
Rating breakdown 1,697 reviews
5 Stars
586
4 Stars
283
3 Stars
209
2 Stars
225
1 Star
394
51%of customers recommend this product.
(
662 out of
1,300)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
2
poor performance
on January 12, 2023
Posted by: Woodhaven
from Florida
Dishwasher will not completely dry dishes after several attempts and different settings
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances , January 13, 2023
Hello - Thank you so much for taking a moment to get in touch and leave your review. We appreciate it so much.
We're sorry to hear about the issue with getting the dishes to dry after a cycle. That is something that can definitely be bothersome to deal with. We took a look and found that it might be best to get a technician out to diagnose the Dry Boost. You can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps out.
Jonathon@GEA
We're sorry to hear about the issue with getting the dishes to dry after a cycle. That is something that can definitely be bothersome to deal with. We took a look and found that it might be best to get a technician out to diagnose the Dry Boost. You can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps out.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheap Cheap Cheap
on January 13, 2023
Posted by: zzzzzazzafd
Came with my new home, constantly breaks down, stops working, Racks rusted through conveniently 1.5 years. (Warranty lasts 1 year). Cheap plastic looking.
Avoid this garbage
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances, January 18, 2023
Hey there - Thank you for taking a moment of time to get in touch. We really appreciate the feedback. It means a lot to us.
We're really sorry to hear about your continued troubles with your dishwasher. It is the last thing we want or would expect from someone choosing our appliances. This is definitely a troublesome experience.
We are going to take a lot of the feedback towards this and have our product team take a look. We want to make sure we are making appliances that last and exceed expectations. Additionally, one of our agents will be sending out an email to collect some more information.
Stay safe out there.
Jonathon@GEA
We're really sorry to hear about your continued troubles with your dishwasher. It is the last thing we want or would expect from someone choosing our appliances. This is definitely a troublesome experience.
We are going to take a lot of the feedback towards this and have our product team take a look. We want to make sure we are making appliances that last and exceed expectations. Additionally, one of our agents will be sending out an email to collect some more information.
Stay safe out there.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Works as intended
on February 6, 2023
Posted by: Dishwasherpro67
Cleans dishes well with the right product. Easy to clean the filter
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
2
Okay
on March 4, 2023
Posted by: Chrissykins
from Henderson, NV
This dishwasher came with our new build:
1. It’s too small for a family of 4. We use a normal amount of dishes. We even use paper plates and bowls often.
2. The rack layout is awful. It’s a very awkward layout that our plates, bowls and cups have a hard time fitting in nicely.
3. Does not dry! Even with the boost on and jet dry added our dishes are never dry.
1. It’s too small for a family of 4. We use a normal amount of dishes. We even use paper plates and bowls often.
2. The rack layout is awful. It’s a very awkward layout that our plates, bowls and cups have a hard time fitting in nicely.
3. Does not dry! Even with the boost on and jet dry added our dishes are never dry.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy GE_Appliances, March 8, 2023
Hello, We appreciate you taking the time to leave us feedback, but we’re sorry to hear that you’ve been disappointed in your new dishwasher.
For best dishwashing results we would recommend following the loading guideline at page 11 of the owner's manual at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-
2.pdf&_ga=2.53912429.454495047.1678111720-302677575.1657120421
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEA
For best dishwashing results we would recommend following the loading guideline at page 11 of the owner's manual at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-
2.pdf&_ga=2.53912429.454495047.1678111720-302677575.1657120421
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
hector
on March 14, 2023
Posted by: hectorruzzzzz
from okahumpka, fl
What everyone have to say was good. How good the product is and how well they work. They forgot say the noise level is bad.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
5
Value
5
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 15, 2023
Hello,
We’re glad that you’ve been impressed with how well your new dishwasher works, but we’re sorry to hear that you’ve been disappointed with the noise level. We know a loud appliance can be frustrating, especially when it comes to something that sees a lot of use like a dishwasher, and this is not something we want or expect from our products. We take your feedback seriously and we will work hard going forward to build a quieter dishwasher. Thank you for taking the time to leave us a review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re glad that you’ve been impressed with how well your new dishwasher works, but we’re sorry to hear that you’ve been disappointed with the noise level. We know a loud appliance can be frustrating, especially when it comes to something that sees a lot of use like a dishwasher, and this is not something we want or expect from our products. We take your feedback seriously and we will work hard going forward to build a quieter dishwasher. Thank you for taking the time to leave us a review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Chincy
on April 5, 2023
Posted by: K jm
from Florida
Soap dispenser dosen't open half the time,a screw popped out the other day,Very difficult to close
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, April 5, 2023
Hello there! Thank you for taking the time to provide us with valuable feedback. We are so sorry to hear that your new dishwasher is experiencing issues with the soap dispenser. We know how frustrating this must be. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad product
on April 10, 2023
Posted by: Rperry7
from Florida
We did not choose this product. It was installed in our new home. Did not work from the day it was installed.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, April 11, 2023
Hello,
We’re so sorry to hear that your new dishwasher hasn’t worked since it was installed. Dirty dishes are an inescapable part of everyday life, and it’s incredibly frustrating when your dishwasher fails to do its job. If you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. Best regards. -MichaelB@GEA
We’re so sorry to hear that your new dishwasher hasn’t worked since it was installed. Dirty dishes are an inescapable part of everyday life, and it’s incredibly frustrating when your dishwasher fails to do its job. If you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
New construction dishwasher
on April 20, 2023
Posted by: Yaduck
from Bartow, Fl
Dishes come out clean, only issue is that I have to restart machine halfway through cycle because it does not complete by itself
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, April 21, 2023
Hi,
Congratulations on your new dishwasher and thank you so much for choosing GE Appliances! We're glad to hear that the unit is cleaning your dishes well, but so sorry to hear you seem to be having trouble with the cycle not completing on it's own. We're happy to help and provide clarity on this.
It is normal for many dishwashers to start and stop several times while draining. This helps pump out food soils more effectively. If your dishwasher pauses briefly or seems to start and stop during the draining period, this is normal operation. If you feel that this is not the case with your unit, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We truly appreciate you and we're here when you need us. Have a great day. - Tierra@GEA
Congratulations on your new dishwasher and thank you so much for choosing GE Appliances! We're glad to hear that the unit is cleaning your dishes well, but so sorry to hear you seem to be having trouble with the cycle not completing on it's own. We're happy to help and provide clarity on this.
It is normal for many dishwashers to start and stop several times while draining. This helps pump out food soils more effectively. If your dishwasher pauses briefly or seems to start and stop during the draining period, this is normal operation. If you feel that this is not the case with your unit, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We truly appreciate you and we're here when you need us. Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com