Extremely disappointed – dishwasher racks rusting after just a few months. We moved into this home in November 2024 and purchased a GE Energy Star dishwasher (front controls, model GDF510PSRSS). Within a short time, the racks started rusting severely. Photos show obvious rust on multiple tines and bars, and the racks already feel fragile and prone to breaking. This is unacceptable for a new appliance and has already caused me to question the overall quality and durability. I expected better corrosion resistance from GE, especially for a new unit. Highly dissatisfied with performance and longevity.
Would strongly discourage others from expecting long-term rack durability from this model. If you own one, inspect the racks early and reach out to support if you notice corrosion—your experience may vary, but mine has been disappointing from the start.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Diego, GE_Appliances, May 13, 2026
We want to help you with your dishwasher racks rusting. We are going to reach out via email to gather more information, please reply at your earliest convenience.
I’m disappointed in the condition of my dishwasher racks being rusted and leaving stains on my cups. This machine is not that old and should not be rusting like this already.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Diego, GE_Appliances, May 6, 2026
We want to help you with your dishwasher racks getting rusted. We are going to reach out via email to gather more information. Please reply at your earliest convenience.
Dishwasher makes a loud noise, and the door doesn’t close properly.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Diego, GE_Appliances, May 6, 2026
We want to help you with the sound level of your dishwasher and its door not closing. We recommend making sure that you are loading your unit properly by following the instructions on pages 11 to 15 of the owner's manual here: https://images.salsify.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf
To help you with your dishwasher door not closing, make sure to follow the instructions on the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38904
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
The dishwasher racks are pretty much new. We just bought our home and it the washer racks are already rusted. This is just so frustrating and disappointing. We've been in a out home for 2 years and the dishwasher racks are already rusted. Poor quality.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, April 28, 2026
We want to get more information from you about your dishwasher. We will be reaching out to you via email soon. Please contact us back when you are able.
This dishwasher was installed in our new Lennar home. We also had it in the rental we were in prior to buying our own home in the same development. It cleans okay. That’s all I can say that’s good. It’s flimsy, one of the prongs is already loose and flopping. It’s not well put together. My grown son called it “a toy”. The inside gets a white film on it from the hard water. Have to rinse it out with white vinegar. It came with the house. I would never buy this unit if I had a choice.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, April 24, 2026
We'd like to offer tips for removing the white residue from the interior and offer assistance with the prong.
The white film or residue you are noticing can be caused by phosphate-free dishwasher detergent. Detergents without phosphates can potentially leave a white film on glassware and other items, even the tub itself. This white film is most often observed in hard water areas. We recommend checking out our full removal guide here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16245.
Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you are experiencing any issues with a part of the dishwasher, we recommend scheduling an appointment with one our Bodewell technicians. To make an appointment with one of our Bodewell technicians, please call 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service.