Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.3
(1,566 Reviews)
Rating breakdown 1,566 reviews
5 Stars
544
4 Stars
266
3 Stars
199
2 Stars
200
1 Star
357
52%of customers recommend this product.
(
628 out of
1,213)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
Disappointed
on November 11, 2022
Posted by: Vondie
from Ruskin, FL
The dishwasher has not worked properly since the first time I used it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Lauren@GEA, GE Appliances, November 18, 2022
Hello – we appreciate you taking the time to share your valuable feedback with us. Our apologies to see that you’ve been having difficulties with your dishwasher. We realize how disappointing this can be and can understand your concern. We see that you’ve been in contact with our service team and hope that this issue has been resolved. You can also check out some troubleshooting tips in the manual, starting on page 19, if you have trouble in the future: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga=2.255219848.183676441.1668718532-37464829.1668177550 – Thank you so much for your patience and please reach out if there is any other way we can help. Warm regards. Lauren@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Did not come with utensil holder
on November 14, 2022
Posted by: Yaya 25
from San Antonio TX
We were stumped when we went to do our first load and there was no utensil holder. The holes in racks are too big to hold any utensils so I always have to wash those by hand.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Dianna@GEA, GE_Appliances, November 15, 2022
Hello- Thank you for reaching out to us. Sorry to hear that you are missing an item. We understand that can be disappointing. This GEA model is supposed to come with a silverware basket used for silverware/utensils. If you are missing this Item we would recommend visiting your retailer/dealer to see if they can help you further.
If you need anything else please let us know. Take care! Dianna@GEA
If you need anything else please let us know. Take care! Dianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Dishwasher
on January 2, 2023
Posted by: Barb862
from California
This dishwasher came with my new construction home. I had a very nice Kitchen Aid in my previous home which was so quiet. This dishwasher is very loud and has no sound barrier around the housing. It cleans the dishes well. We have been in our new house 6 months and the dishwasher has apparently had a small imperceptible leak for some time. Last week the leak sent a large amount of water onto my laminate floor which is now warping. I have arranged for GE repair service which was easy online. It’s very disturbing to have a new house with a broken dishwasher which has warped my floor.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 9, 2023
Oh goodness!
We're quite sorry to hear that your dishwasher leaked and caused your kitchen floor to warp. That's definitely not something we want to hear happening and understand how upsetting this can be. We're glad to know that you have a service appointment scheduled and trust the technician will be able to repair your dishwasher. Let us know if you need anything. Mike@GEA
We're quite sorry to hear that your dishwasher leaked and caused your kitchen floor to warp. That's definitely not something we want to hear happening and understand how upsetting this can be. We're glad to know that you have a service appointment scheduled and trust the technician will be able to repair your dishwasher. Let us know if you need anything. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Builder Grade
on January 3, 2023
Posted by: LABINKC
from Fort Myers Fl
Lennar Builder put this product in an upscale new home to maximize their profit. We have a very open concept and the unit very basic and noisy. I will be replacing it in the next year or so. Very disappointed with Lennar’s choice of product.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Haley@GEA , GE Appliances, January 12, 2023
Hello there.
Thank you so much for taking the time to provide us with some insight on your dishwasher. It can be incredibly frustrating and distracting to continuously hear an awful noise coming from your dishwasher. Please use the link below to guide you to an article about normal, and unusual sounds your dishwasher may make.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923&_ga=2.145136820.1892774351.1673374356-557201888.1666815487
If you feel like your dishwasher may be making some unusual noises, please feel free to take full advantage of your limited warranty and schedule a service appointment with a technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information was insightful to you. Thank you for providing us with some concerns that we are more than willing to improve on. Keep in touch!
-Haley@GEA
Thank you so much for taking the time to provide us with some insight on your dishwasher. It can be incredibly frustrating and distracting to continuously hear an awful noise coming from your dishwasher. Please use the link below to guide you to an article about normal, and unusual sounds your dishwasher may make.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923&_ga=2.145136820.1892774351.1673374356-557201888.1666815487
If you feel like your dishwasher may be making some unusual noises, please feel free to take full advantage of your limited warranty and schedule a service appointment with a technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information was insightful to you. Thank you for providing us with some concerns that we are more than willing to improve on. Keep in touch!
-Haley@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
poor performance
on January 12, 2023
Posted by: Woodhaven
from Florida
Dishwasher will not completely dry dishes after several attempts and different settings
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances , January 13, 2023
Hello - Thank you so much for taking a moment to get in touch and leave your review. We appreciate it so much.
We're sorry to hear about the issue with getting the dishes to dry after a cycle. That is something that can definitely be bothersome to deal with. We took a look and found that it might be best to get a technician out to diagnose the Dry Boost. You can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps out.
Jonathon@GEA
We're sorry to hear about the issue with getting the dishes to dry after a cycle. That is something that can definitely be bothersome to deal with. We took a look and found that it might be best to get a technician out to diagnose the Dry Boost. You can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps out.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheap Cheap Cheap
on January 13, 2023
Posted by: zzzzzazzafd
Came with my new home, constantly breaks down, stops working, Racks rusted through conveniently 1.5 years. (Warranty lasts 1 year). Cheap plastic looking.
Avoid this garbage
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances, January 18, 2023
Hey there - Thank you for taking a moment of time to get in touch. We really appreciate the feedback. It means a lot to us.
We're really sorry to hear about your continued troubles with your dishwasher. It is the last thing we want or would expect from someone choosing our appliances. This is definitely a troublesome experience.
We are going to take a lot of the feedback towards this and have our product team take a look. We want to make sure we are making appliances that last and exceed expectations. Additionally, one of our agents will be sending out an email to collect some more information.
Stay safe out there.
Jonathon@GEA
We're really sorry to hear about your continued troubles with your dishwasher. It is the last thing we want or would expect from someone choosing our appliances. This is definitely a troublesome experience.
We are going to take a lot of the feedback towards this and have our product team take a look. We want to make sure we are making appliances that last and exceed expectations. Additionally, one of our agents will be sending out an email to collect some more information.
Stay safe out there.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Works as intended
on February 6, 2023
Posted by: Dishwasherpro67
Cleans dishes well with the right product. Easy to clean the filter
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
2
Okay
on March 4, 2023
Posted by: Chrissykins
from Henderson, NV
This dishwasher came with our new build:
1. It’s too small for a family of 4. We use a normal amount of dishes. We even use paper plates and bowls often.
2. The rack layout is awful. It’s a very awkward layout that our plates, bowls and cups have a hard time fitting in nicely.
3. Does not dry! Even with the boost on and jet dry added our dishes are never dry.
1. It’s too small for a family of 4. We use a normal amount of dishes. We even use paper plates and bowls often.
2. The rack layout is awful. It’s a very awkward layout that our plates, bowls and cups have a hard time fitting in nicely.
3. Does not dry! Even with the boost on and jet dry added our dishes are never dry.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy GE_Appliances, March 8, 2023
Hello, We appreciate you taking the time to leave us feedback, but we’re sorry to hear that you’ve been disappointed in your new dishwasher.
For best dishwashing results we would recommend following the loading guideline at page 11 of the owner's manual at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-
2.pdf&_ga=2.53912429.454495047.1678111720-302677575.1657120421
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEA
For best dishwashing results we would recommend following the loading guideline at page 11 of the owner's manual at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-
2.pdf&_ga=2.53912429.454495047.1678111720-302677575.1657120421
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEA
Written by a customer while visiting geappliances.com