Customer reviews from electroluxappliances.com
Electrolux - 8.0 Cu. Ft. Stackable Front Load Electric Dryer with Steam - White
Average customer rating
4.5
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
396
4 Stars
94
3 Stars
27
2 Stars
16
1 Star
18
88%of customers recommend this product.
(
442 out of
500)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Front Load Electric Dryer with Steam - White
Customer Rating
2
on June 15, 2019
Posted by: Ch1989
from Hingham, MA
[This review was collected as part of a promotion.] Clean lint function is not consistent
Machine keeps shutting down
Machine keeps shutting down
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ashton, Online Outreach Specialist, June 17, 2019
Hi, Ch1989!
Thank you for letting us know of your experience. We are sorry to hear you are having issues with your dryer! Please ensure the lint trap is being cleaned out after every cycle and no lint is falling back into the drum. For further troubleshooting assistance, please give us a call at 877-435-3287 Monday through Friday, 8:30a to 8:00p EST at your convenience.
Best,
Ashton
Thank you for letting us know of your experience. We are sorry to hear you are having issues with your dryer! Please ensure the lint trap is being cleaned out after every cycle and no lint is falling back into the drum. For further troubleshooting assistance, please give us a call at 877-435-3287 Monday through Friday, 8:30a to 8:00p EST at your convenience.
Best,
Ashton
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
BEWare
on October 19, 2019
Posted by: Nurse tina
from Morristown, tn
Clothes tumble onto lint trap and trigger clean filter alarm every few minutes. Takes forever to dry clothes. Piece of junk!!!!
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy R'Shaye, Online Outreach Specialist, October 21, 2019
Hello, Nurse Tina.
Thank you for taking the time to share your experience. If you have a smaller load add a few more items in the load. Try tilting your unit back to ensure the dryer is balanced correctly. You can also deactivate the ECO mode by pressing OPTIONS until ECO Mode is selected. Then, press SELECT once while ECO Mode is flashing. Should you need additional assistance, please call our Customer Care Team at 1-877-435-3287 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Thank you for taking the time to share your experience. If you have a smaller load add a few more items in the load. Try tilting your unit back to ensure the dryer is balanced correctly. You can also deactivate the ECO mode by pressing OPTIONS until ECO Mode is selected. Then, press SELECT once while ECO Mode is flashing. Should you need additional assistance, please call our Customer Care Team at 1-877-435-3287 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
New to Electrolux products
on November 23, 2019
Posted by: Murray1
from NH
I bought my new Electrolux washer/dryer because we moved and was told they were top of the line products. I previously had LG and should have stuck with them. When I first started using the dryer it would beep and stop every 10 minutes telling me “check lint”. So annoying and frustrating that I had to go back upstairs, check the lint (nothing in it), restart and then repeat. Then I started doing small let loads and it helped a little. My husband tipped the dryer back a bit and that helped. The problem is better but still does continue to happen just not as often. Not sure if the sensor can be adjusted. In the end, I wish I stuck with what I had and knew to be a good reliable machine.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ashton, Online Outreach Specialist, November 26, 2019
Hi, Murray1!
Thank you for reaching out with your concerns! It is unusual that the lint message would behave in this manner, as it should only alert when the lint is full. We may recommend shutting off power to the dryer for at least two minutes to reset the computer. If the issue continues, we would be happy to assist you with further troubleshooting to ensure it is working as designed! Please contact us by Live Chat on Electrolux.com or by phone at 877-435-3287 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for reaching out with your concerns! It is unusual that the lint message would behave in this manner, as it should only alert when the lint is full. We may recommend shutting off power to the dryer for at least two minutes to reset the computer. If the issue continues, we would be happy to assist you with further troubleshooting to ensure it is working as designed! Please contact us by Live Chat on Electrolux.com or by phone at 877-435-3287 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Decent Dryer
on February 25, 2020
Posted by: Kim17
from West Newbury, MA
[This review was collected as part of a promotion.] I have one big complaint about this dryer. When drying blankets, sheets or towels the dryer stops constantly telling me to clean the lint trap. I have the dryer set on Heavy Duty and I clean the lint trap after every load. I think that when the clothes are circulating in the dryer, if they get too close to the front of the machine the clothes cover the lint trap and causes it to stop with that warning. Either it is poorly designed or way to sensitive because it is very annoying to have to restart the dryer 4-5 times while drying heavier items.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ashton, Online Outreach Specialist, February 26, 2020
Hi, Kim17!
Thank you for sharing your experience! IT is unusual that the dryer would behave this way - the lint sensor is only supposed to alert if there is a buildup of lint in the filter tray. We would be happy to investigate further to see how we can help! Please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for sharing your experience! IT is unusual that the dryer would behave this way - the lint sensor is only supposed to alert if there is a buildup of lint in the filter tray. We would be happy to investigate further to see how we can help! Please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
Poor design
on March 7, 2020
Posted by: Gail317
from St. Petersburg
[This review was collected as part of a promotion.] Bought the set and the dryer, I am not happy with. it follows fall on top of the lint trap and thinks the lint trap is full, which it is not so the clothes sit there not dry. Have to keep checking every 5 minutes.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Derrick , Online Outreach Specialist, March 9, 2020
Hello, Gail317.
Thank you for sharing your experience with us.
I understand you’re having some challenges with your dryer.
Here are a couple of tips that may remedy the issue.
Are you having this issue doing small or large loads? Is your dryer balanced? Try tilting the dryer back to check and make sure your unit is balanced correctly.
Also, if you’re using ECO mode, try deactivating the mode by:
1. Pressing OPTIONS until ECO Mode is selected.
2. Press SELECT once while ECO Mode is flashing.
If the above tips prove ineffective, feel free to chat with us at electrolux.com or call us by dialing 877-435-3287. Our Customer Care Team and Live Chat Teams are available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Thank you for sharing your experience with us.
I understand you’re having some challenges with your dryer.
Here are a couple of tips that may remedy the issue.
Are you having this issue doing small or large loads? Is your dryer balanced? Try tilting the dryer back to check and make sure your unit is balanced correctly.
Also, if you’re using ECO mode, try deactivating the mode by:
1. Pressing OPTIONS until ECO Mode is selected.
2. Press SELECT once while ECO Mode is flashing.
If the above tips prove ineffective, feel free to chat with us at electrolux.com or call us by dialing 877-435-3287. Our Customer Care Team and Live Chat Teams are available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Clean lint?
on March 18, 2020
Posted by: PranaRN
from Harrison Twp, MI
[This review was collected as part of a promotion.] I’ve had Electrolux before and loved it. The day after getting this dryer, it showed clean lint. I wrote to Electrolux and called...since it was within 48 hours. Collette tells me to clean the lint trap. Then went on to say dryer sheets can cause it to say that. Hello, Collette...if you would have read my email, you’d know they dropped off the dryer 24 hours ago. Certainly, dryer sheets don’t crawl into the dryer in the warehouse. Problem keeps happening...
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Keyanna A. , Online Outreach Specialist , March 19, 2020
Hi, PranaRN! Thank you for taking the time to provide us with your feedback. We are bummed to hear you have had this type of experience with your new dryer, and with the customer service agent you spoke with. We want to see what we can do to make this right. Please be on the lookout for an email from us! ~Keyanna
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Too soon to tell
on March 21, 2020
Posted by: DryerUser
from Massachusetts
[This review was collected as part of a promotion.] So far it seems to dry fine. Towels get stuck between the door and the raised "ribs" in the drum, which is annoying. We haven't seen an electric bill, yet, to see if it is more energy efficient than the old one. Our rating might change in time.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Horrible
on March 24, 2020
Posted by: Selena2397
from Riverview Florida
[This review was collected as part of a promotion.] Three different companies have come out to fix regarding the clean lint filter error. The clean lint filter error comes on and shuts the dryer down. There is no link in filter! Was told to keep the drier on timed dry...what a waste of machine!
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy R'Shaye, Online Outreach Specialist, March 25, 2020
Hello, Selena2397.
Thank you for taking the time to share your feedback. We apologize for your experience with your appliance. Upon reviewing your information, we understand the service provider advise on a recommendation.
Should you need any assistance, please call our Customer Care Team at 1-877-435-3287 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Thank you for taking the time to share your feedback. We apologize for your experience with your appliance. Upon reviewing your information, we understand the service provider advise on a recommendation.
Should you need any assistance, please call our Customer Care Team at 1-877-435-3287 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting electroluxappliances.com