Customer reviews from electroluxappliances.com
Electrolux - 8.0 Cu. Ft. Stackable Front Load Gas Dryer with Steam and Predictive Dry - Titanium
Average customer rating
4.5
(1,007 Reviews)
Rating breakdown 1,007 reviews
5 Stars
764
4 Stars
136
3 Stars
41
2 Stars
25
1 Star
41
90%of customers recommend this product.
(
827 out of
918)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Front Load Gas Dryer with Steam and Predictive Dry - Titanium
Customer Rating
4
Great washer and dryer
on December 21, 2018
Posted by: OnlineBob
from Napa, CA
I purchased 2 sets of washer/dryers about 3-4 months ago. They work amazing and do such a great job cleaning.
I would have provided 5 stars, however, one of the dryers had a terrible sound coming from it upon being turned on and running the dryer the 1st time. As a result, I had to have the brand new dryer serviced and they had to replace a fan part they suspected was making the noise. The sound has lessened and most people would be happy about that. The problem is I have a second dryer and can now compare. The unit that required service is quieter than before, but still not as quite as the unit not requiring service.
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Doesn’t dry
on December 26, 2018
Posted by: Brownie
from Huntington Beach Ca
I hate this machine. What a total waste of money. It doesn’t dry clothes. I end up hanging up clothes so they will dry.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy R'Shaye , Online Outreach Specialist , December 27, 2018
Yikes! Brownie. I understand your concerns regarding the dryer not drying your clothes. I will be happy to assist. I have noticed this is a gas dry, make sure the gas supply valve is open. Ensure to select a heated cycle and not "Air Fluff or Air Dry". You can also try using a smaller load of clothes. Check the lint filter making sure it is clean from all lint. Verify the vent/duct is not crushed/smushed or twisted or kinked. Should you need any immediate assistance, please call our Customer Care Team at 1-877-435-3287 Mon-Fri 8a-8p EST.-R'Shaye
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Great capacity
on February 4, 2019
Posted by: Jill220
from Chicago
I bought just 20 days ago. I am impressed by the quiet yet efficient way the dryer functions. Lint trap is super easy and mess free. Happy I went with Electrolux.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Horrible dryer
on March 22, 2019
Posted by: Displeased customer
from Toronto, Ontario
I am very displeased with the performance of that EFMG627UTT dryer– not what I expected! I purchased that gas dryer on January 27, 2019, together with the washer for my brand new laundry room. Looks lovely, but it takes excessively long to dry a regular load of clothes on its factory “Eco” setting, producing so much condensation moisture, which caused a leak-dropping water (the bottom of the door) and collecting so much lint is around the door’s seal. Because of all these problems - I ended with deselecting “Eco” mode (a recommendation from the other user - posted over the internet) and taking off the sticker (with customer service info) which was glued inside the opening that door’s seal touched when locked (it was already getting off due to the dropping moisture). All that and deselecting “Eco” helped to cut the duration of the cycle (less time to dry) and stopped the water dropping from the door. In addition, the lint-filter ledge in that dryer is too large and narrowing down to the door, causing clothes to loiter/stack up on it, blocking filter airflow. Clothes sit at the door, even worse if need to use the dryer balls –as these are being piled up against the door on top of the filter and do not tumble. A lot of lint is being left on the clothes or sticking to the door seal. I really hate the lint-filter – is big and very inconvenient to clean - mess all over the place. More disappointment on “Perfect Steam” cycle– as I noticed wet spots on my down jacket. They should do a recall on this unit!!!
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Briana, Online Outreach Specialist , March 25, 2019
Hello, Valued Consumer! Thank you for your feedback! We sincerely apologize for your experience with your Front Load Perfect Steam™ Gas Dryer. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Should you have any further questions, please contact us at 1-888-203-1389 Monday-Friday 8:30 am-8:00 pm EST. ~Briana
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Overall decent stackable dryer
on April 1, 2019
Posted by: GM007
from Florida
We’ve been using for a month, one issue is constant lint around door seal.
I would recommend this to a friend!
Response from electroluxappliances.comBy Online Outreach Specialist, April 4, 2019
Hey, GM007! Thank you for taking the time to write to us. We're sorry to hear that your experience has not been positive.
I understand that your dryer has constant lint around the door. I recommend making sure that the lint trap is cleaned after every cycle and the vent is not restricted. I hope this helps! Please feel free to reconnect with us directly at 1-877-435-3287; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
I understand that your dryer has constant lint around the door. I recommend making sure that the lint trap is cleaned after every cycle and the vent is not restricted. I hope this helps! Please feel free to reconnect with us directly at 1-877-435-3287; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
lint catcher comes out during drying
on April 9, 2019
Posted by: House Wife
from Upper Saddle River, NJ
[This review was collected as part of a promotion.] several times the large lint catcher has come out during drying causing the clothing to be sucked down the pipe and destroying the clothing. Also the clothing sits on top of the dryer vent.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Derrick, Online Outreach Representative, April 10, 2019
Hello, House Wife.
Thank you for taking a moment to share your experience with us.
We are always grateful when our fellow Electrolux ambassadors take the time to give us their valuable feedback.
I am bummed out to learn about the hiccups you experienced with your dryer’s lint trap. In reviewing your account, I do show your tech was able to speak with your our in-house techs about the matter, and they were able to pinpoint the matter concerning your dryer.
We appreciate your valuable feedback and will be happy to use your experience for future reference.
Should you need us, we can be reached at 877-435-3287. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST. Or, you may send an email to socialcare@electrolux.com.
-Regards-Derrick
Thank you for taking a moment to share your experience with us.
We are always grateful when our fellow Electrolux ambassadors take the time to give us their valuable feedback.
I am bummed out to learn about the hiccups you experienced with your dryer’s lint trap. In reviewing your account, I do show your tech was able to speak with your our in-house techs about the matter, and they were able to pinpoint the matter concerning your dryer.
We appreciate your valuable feedback and will be happy to use your experience for future reference.
Should you need us, we can be reached at 877-435-3287. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST. Or, you may send an email to socialcare@electrolux.com.
-Regards-Derrick
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
on May 3, 2019
Posted by: Cindy Breeze
from Holland, OH
[This review was collected as part of a promotion.] I purchased this recently and am getting used to all of the options. Loving the learning curve. The spin options allow less drying time in the gas dryer.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Excellent Dryer
on May 3, 2019
Posted by: Buckie
from Las Cruces, NM
[This review was collected as part of a promotion.] I replaced my old GE dryer with this Electrolux dryer and it was an excellent choice. The dryer is quiet, I like that you have different choices to choose from depending on the clothes you ar drying. I am still trying some of the new feature but overall the dryer is awesome.
Written by a customer while visiting electroluxappliances.com