Customer reviews from electroluxappliances.com
Electrolux - 8.0 Cu. Ft. Stackable Front Load Gas Dryer with Steam and Predictive Dry - Titanium
Average customer rating
4.5
(1,007 Reviews)
Rating breakdown 1,007 reviews
5 Stars
764
4 Stars
136
3 Stars
41
2 Stars
25
1 Star
41
90%of customers recommend this product.
(
827 out of
918)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Front Load Gas Dryer with Steam and Predictive Dry - Titanium
Customer Rating
3
CONCERNED
on July 11, 2018
Posted by: Nanadieslaundry
from Houston Area
I was very excited to receive my new dryer. I am not completely dissatisfied but somewhat concerned about clothes getting caught up in the door window. This causes the clothing item not to toss thus coming out very wrinkled. This happens mainly when I have fewer items in the dryer. I am disappointed this is happening as everything else regarding this dryer is great. I am considering returning the dryer.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ciara, Online Outreach Specialist , July 13, 2018
Hi Nanadieslaundry!
We apologize that you are not fully satisfied with your purchase and appreciate you bringing it to our attention.
To improve the tumbling action and alleviate your concern. We suggest to add a few heavier items to your load.
If this does not resolve your concerns, feel free to contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
We apologize that you are not fully satisfied with your purchase and appreciate you bringing it to our attention.
To improve the tumbling action and alleviate your concern. We suggest to add a few heavier items to your load.
If this does not resolve your concerns, feel free to contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Washer is great, but DONT buy this dryer!!
on August 18, 2018
Posted by: crisante74
from DFW, TX
I bought this dryer as a pair with the matching washer and absolutely love the washer! The dryer however has one major design flaw: Articles of clothing (T-Shirts, socks, and other smaller items) stay trapped on the lint filter resulting in not dry, wrinkled, and messed up clothing. I have tried everything from adding bulkier clothing, to even adding multiple towels try and alleviate the problem to no success. Really wishing we hadn’t spent 1200 dollars on a dryer where T-shirt’s come out looking like I squished them up, ran over them with my car, and left them there overnight. Extremely disappointed.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Anna, Online Outreach Specialist, August 20, 2018
Hi Crisante74. Thank you for providing a quick review of your experience. We would like to speak to you more about your concerns and collect additional information. At your convenience, please contact our customer service team to discuss further by calling 1-877-435-3287 Mon-Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) Kindly, Anna
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
on September 2, 2018
Posted by: Cam21
from Fort Worth
Bought the Electrolux dryer a month ago and returned it.. Clothes kept getting stuck on top of the lint screen vent causing a signal indicator to go off stating lint screen needed to be cleaned. screen was actually clean.
No, I would not recommend this to a friend.
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
The Jury Is Still Out
on July 25, 2018
Posted by: Tex21
from New Jersey
I bought this just less than a month ago. The dryer is has a lot of options and is quiet. However, small articles of clothing fall onto the filter vent and remain there, resulting in the dryer stopping and notifying you to clean the filter. I have reviewed this with Electrolux and the representative immediately sent me a new filter within days, thinking that there was something not right with the original one that came with the appliance. I have been running the dryer with the same problem. Small clothing articles fall over the filter and remain there, resulting in a stopped dryer with damp clothing. I need to get back to the company on this one. Not sure yet, if I would recommend this product. I would like a resolution to this so I can rate the appliance at a higher level.
Response from electroluxappliances.comBy Online Outreach Specialist, August 3, 2018
Hey Tex21! I appreciate you sharing your dryer experience with us. After reviewing your account, I see that you’re working with one of our Customer Care Representatives, servicer, and factory technicians to resolve your concerns. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
New dryer
on August 1, 2018
Posted by: BunchNJ
I am not loving my new Electrolux dryer. Some of the clothes seem to come to rest on the wide piece that the lint tray goes in and do not tumble. Also, I have taken many loads out where not all of the items are dry despite even using the towel cycle. My old dryer might do that occasionally but I could add another 8 minutes - but this one seems to do it each load and I can only add 30 minutes!!
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Brandi, Online Outreach Specialist, August 13, 2018
Hi, BunchNJ! I am sorry you are having trouble with your dryer. To improve tumbling action, add a few heavier items to your small loads. This should prevent them from stacking in the door. Be sure to select the appropriate cycle for what you are drying. If necessary, increase the temperature and dryness. If you still need assistance, please contact us directly at 1-877-435-3287 M-F from 8a-8p or Sat from 9a-6p EST. ~ Brandi
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Quiet, excellent lint trap
on September 3, 2018
Posted by: LMSCSM
We've used the dryer for 3 weeks. When drying small loads the clothes tend to bunch up and stay on the large ledge that is the top of the lint trap. This is despite using wool drying balls. Even the balls line up on top of the lint trap. Additionally, the auto dry sensor is not accurate, shutting off when the clothes are too damp to consider dry and safe to fold.
However, if your dryer vent has an extended exhaust hose (which can be a fire hazard) this dyer is for you. The lint catcher is excellent, double filtered and fine.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ciara, Online Outreach Specialist , September 4, 2018
Hi LMSCSM!
Thank you for bringing your concerns to our attention. A tip that can assist with your clothing items balling up during a drying cycle is to shake the clothing before putting them into the dryer.
You want to prevent from throwing in lumps of wet clothing. If this does not resolve your concerns, please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Thank you for bringing your concerns to our attention. A tip that can assist with your clothing items balling up during a drying cycle is to shake the clothing before putting them into the dryer.
You want to prevent from throwing in lumps of wet clothing. If this does not resolve your concerns, please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Dryer performs poorly with small & med. loads
on December 2, 2018
Posted by: terryanson
from San Diego, CA
I wish I could recommend this dryer, but after months of use, research for solutions on the internet, and repair visits, I have come to the conclusion that the dryer is operating as designed. There is a major flaw that allows clothing to stack in the front, keeping it from drying. You have to constantly monitor and adjust load to get it to dry. We paid top dollar for a top of the line dryer. However, this dryer gets outperformed by even the cheapest out there.
No, I would not recommend this to a friend.
(click to see the video)
Response from electroluxappliances.comBy Briana, Online Outreach Specialist , December 3, 2018
Hello, Terryanson! We sincerely apologize about your recent experience with your Front Load Perfect Steam Electric Dryer with PredictiveDry. When drying smaller loads, we would recommend adding a few larger items to help balance the load. This will help prevent the load from pushing forward. Should you need further assistance, feel free to contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST.~Briana
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
FABULOUS!!!
on February 7, 2019
Posted by: peeno2019
from Houston, TX
I purchased this a few months ago and am so happy with it. It is awesome, quiet, and heavy duty.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com