Customer reviews from electroluxappliances.com
Electrolux - 8.0 Cu. Ft. Stackable Front Load Gas Dryer with Steam and Predictive Dry - Titanium
Average customer rating
4.5
(1,007 Reviews)
Rating breakdown 1,007 reviews
5 Stars
764
4 Stars
136
3 Stars
41
2 Stars
25
1 Star
41
90%of customers recommend this product.
(
827 out of
918)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Front Load Gas Dryer with Steam and Predictive Dry - Titanium
Customer Rating
1
lint trap is no good
on September 23, 2021
Posted by: jaaey
from Soldotna Alaska
[This review was collected as part of a promotion.] I have been using this dryers for only 6 weeks and have major issues. The dryer is currently not working. The lint trap clamshell has a very poor design. The holes on the top(the intake) are large. The clothes are able to hook the holes of the clamshell and pull it from its slot. This causes the clothes to get stuck in the dryer inside tub. This becomes a fire and safety issue at this point. Now I have no dryer. The repairman cant look at it for a week. Very disappointed. The dealer told me this is a very common problem and it may not be covered under warranty. I think this lint trap clamshell should be recalled and redesigned. I will make every effort to warn people about this issue
No, I would not recommend this to a friend.
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Decent
on September 25, 2021
Posted by: bohemianguy2018
from San Francisco
[This review was collected as part of a promotion.] It’s a decent washer dryer but falls short compared to Samsung that we had in the last house .. it doesn’t do a good job adjusting washing and dying smartly based on load and the air dry is a big disappointment but it does get the job done and has all the functions you need in a modern washer dryer
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Kiara, Online Outreach Specialist, September 27, 2021
Hello Bohemianguy2018! Thank you for sharing your experience with your new washer and dryer. We would love to receive more details on these concerns so that we can work with you to ensure that your appliance is working as intended. At your earliest convenience, please chat with us at Electrolux.com or call us at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. Best, Kiara
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Great features.
on September 26, 2021
Posted by: Cele
from Fullertton, CA
[This review was collected as part of a promotion.] The completion ringer needs to adjust to be louder.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Required Service after four months
on September 28, 2021
Posted by: Jack26
from Wayland, MA
[This review was collected as part of a promotion.] The belt broke after four months! A nice big gas dryer otherwise.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Chris Smith, Online Outreach Specialist, October 1, 2021
Hello, John. We are truly sorry for any difficulties with your dryer. So, we can assist with your dryer be on the lookout for an email from us for communication on your dryer belt. For immediate assistance, please chat with us at Electrolux.com Mon - Fri 8:30 am - 8 pm (EST). -Chris.
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Fabulous Dryer!
on September 30, 2021
Posted by: LisaBiv
from Bakersfield,CA
[This review was collected as part of a promotion.] Got this dryer plus the matching washer , love the gray color and more importantly the way it functions. We purchased the dryer that has the drying sensor..Also there is a great 15 minute dry option...also there is a steam option ..too many options too list! Great sleek look! As, I stated with the washer ,just have to mention installer said the backs of these Gertrude a bid more than other dryers.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Not impressed
on October 2, 2021
Posted by: NY Girl
from Katy, Tx
[This review was collected as part of a promotion.] I’m not sure If this has happened to anyone else but during the drying cycle, the filter somehow comes out by itself and socks or small items fall in the opening. In the 2 months we’ve had this dryer it’s already happened 4 times. I wonder if it’s a manufacturer defect?
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ciara, Online Outreach Specialist , October 4, 2021
Thank you for reaching out to us and bringing your concerns to our attention.
Please know that your experience is not the norm, and we would like to gain more insight to see how we can help.
At your convenience, please connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll dive right in.
We look forward to speaking with you!
Best Regards,
Ciara
Please know that your experience is not the norm, and we would like to gain more insight to see how we can help.
At your convenience, please connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll dive right in.
We look forward to speaking with you!
Best Regards,
Ciara
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Quiet appliances
on October 7, 2021
Posted by: Bug46
from Owasso, Ok
[This review was collected as part of a promotion.] Never had any washer or dryer that was so quiet. They both do a great job.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
on October 8, 2021
Posted by: A1234
from PA
When the appliance works it is a great unit. If you ever experience a technical issue or failure that is were the nightmare starts…the service is terrible, techs do not show if they do I don’t believe they have a proper training to correctly identify the issue and address it!
I would recommend this to a friend!
Response from electroluxappliances.comBy Ashton, Online Outreach Specialist, October 11, 2021
Hi, A1234!
We're sorry to hear you had a negative experience with one of your local technicians. It looks like we have rescheduled you with a different company at your request! Please let us know if you need any additional assistance.
Best,
Ashton
We're sorry to hear you had a negative experience with one of your local technicians. It looks like we have rescheduled you with a different company at your request! Please let us know if you need any additional assistance.
Best,
Ashton
Written by a customer while visiting electroluxappliances.com