Customer reviews from ATT.com
Apple - iPhone 16e 256GB - Apple Intelligence - Black (Universal - Internal Use Only)
Average customer rating
4.3 out of 5
4.3
(50 Reviews)
Open Ratings Snapshot
Rating breakdown 50 reviews
5 Stars
34
4 Stars
6
3 Stars
4
2 Stars
1
1 Star
5
70%of customers recommend this product. 
(
31 out of 44
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 16e 256GB - Apple Intelligence - Black (Universal - Internal Use Only)
Customer Rating
5 out of 5
5
Best for your buck
on November 15, 2025
Posted by: SandyBx
from New York
Verified Purchase:Yes
Good quality and great price
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
It is a phone not a camera
on November 19, 2025
Posted by: JMcKeand
from Mexia, TX
Verified Purchase:Yes
Great phone. I don't need the extra cameras on a phone. I need it to be a phone not a camera.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Work phone
on November 21, 2025
Posted by: DC Indy
from Indianapolis, IN
Verified Purchase:Yes
Great little work phone to have with me on jobs.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
i went from a 7S+ to 16e - of course I love it !
on December 3, 2025
Posted by: Jules W
Verified Purchase:Yes
it did come with the new charger cord type but no plug in block.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
16e is a nicely priced phone that is what I needed
on December 22, 2025
Posted by: Anonymous
from Milwaukee. WI
Verified Purchase:Yes
I had a 2020 SE phone prior to this upgrade ti the iPhone 16e. The 16e is a budget priced phone that moved me into the world of technological advanced mobile phone service. I absolutely love this phone and all the features it provides me.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Volume too low
on December 26, 2025
Posted by: John0126
from Scranton, Pa
Verified Purchase:Yes
The volume button is not loud enough for me
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Not a fan of improved technology
on December 26, 2025
Posted by: GMich
from Central Fl
Verified Purchase:Yes
Not a fan of technology so the least amount of improvements make me happy. Obviously that is the issue
I would recommend this to a friend!
Response from ATT.comBy -EliAT&T CAREJanuary 5, 2026
Hey there, thanks for sharing your thoughts on the iPhone 16 e! We completely understand that sometimes less is more, especially when it comes to technology. We’ll keep your feedback in mind as we work to make improvements that enhance the experience without overcomplicating things. Your perspective is valuable to us, and we’re glad you took the time to let us know. If you need any kind of assistance, feel free to reach out to us, we are here to help.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
16E
on January 19, 2026
Posted by: Anonymous
from Houston
Verified Purchase:Yes
The 16e was a nice upgrade from our XS in
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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