Customer reviews from ATT.com
Apple - iPhone 16e 256GB - Apple Intelligence - Black (Universal - Internal Use Only)
Average customer rating
4.3
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
34
4 Stars
6
3 Stars
4
2 Stars
1
1 Star
5
70%of customers recommend this product.
(
31 out of
44)
Customer Reviews for Apple - iPhone 16e 256GB - Apple Intelligence - Black (Universal - Internal Use Only)
Posted by: Simon Sezz
from Salem, MA
Verified Purchase:Yes
Fantastic phone! It's so nice!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3
Great design and feel - lacking in connectivity
on September 13, 2025
Posted by: Anonymous
from Atlanta, GA
Verified Purchase:Yes
I compared the models on apple.com - what stood out to me was the difference in the cameras - I did not need all the camera options available on the 16 and up models, so that worked for me - I also noticed the difference in the connection details (what cellular connections are supported, the modem, etcetera) but I did not take a deeper dive - I did not read reviews or blogs - I trusted Apple would not release a less than superior product - ATT was also offering what appeared to be a really good deal on the 16e - so I moved forward with the purchase - I loved the phone from out of the box - it looked and felt great - but then restore from backup from a 13 model using Finder on Mac OS did not work as it should have - 24 hours later I finally got a working phone - but I noticed that not all the settings were carried over to the new phone - this meant that I was going to have to go through each setting and each app - that is hours of work - but I was willing to do it - until I could schedule that time though I was actively using the phone and I immediately notice x2 major features that were missing - #1 the camera does not have a x.5 zoom out - that is a feature i used and like - but I missed that one - that is on me - #2 the new apple c1 modem - here is what i experience (and yes folks - i have been through so many different settings and suggestions both from humans and AI - and btw - i work in technology - i have above average technical aptitude) - this modem seriously affects connection performance - both on cellular and wifi - I am not personally interested in a few more hours of battery life - i want, i need, reliable stable connectivity - both cellular and wifi - with true 5g cellular speeds - my experience is that the 16e consistently disappoints in this area - and when compared to my experience with my 13 - the hands down winner is the 13 - and again, even the wifi connections that were great with my 13 are now troublesome with my 16e - so what did i do? - i kept the 16e - i am hopeful that apple admits it mistakes on this one and provides updates to get the c1 modem working as it should have
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Toledo Ohio 43612
Verified Purchase:Yes
After having the same iPhone since 2017,I’m very happy with my new iPhone 16. Love it and they have some amazing colors (I just got black).Plus I got to keep my old phone and my monthly bill literally went up 1 cent per month!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Kellim
from Chino Valley, Az
Verified Purchase:Yes
I love my phone never have any issues
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Goopedup
from Spfd, MO
Verified Purchase:Yes
Phone works as expected. No issues. Would have given it 5 stars, but these are FAR too expensive for something that is obsolete/worn-out in 3 years.
I would recommend this to a friend!
Response from ATT.comBy -David, AT&T CARE, September 4, 2025
Thank you for your honest feedback. It’s great to hear the phone performs well, but I completely understand your concerns about the price and longevity. We also offer a variety of devices designed to fit different budgets and lifestyles. If you’d like, we’d be happy to help you explore options that better suit your needs. Thank you for considering AT&T! We appreciate the opportunity to serve you.
Written by a customer while visiting ATT.com
Posted by: Ars2025
from Lykens, pa
Verified Purchase:Yes
It is great. Works well and easy to use
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: S Migues
from New Iberia, Louisiana
Verified Purchase:Yes
Size is perfect. Quality is great. Doesn’t have the magnet, not a dealbreaker. A bit costly. I have an 11 Pro, I may buy this one next time.
I would recommend this to a friend!
Response from ATT.comBy -David, AT&T CARE, September 26, 2025
Hello Misgues! Thank you so much for sharing your thoughts! We’re glad to hear that the size is perfect for your 14-year-old and that you’re pleased with the overall quality. We understand that the missing magnet can be a minor inconvenience, so we appreciate you letting us know that it’s not a dealbreaker for you. We also understand that price can be a consideration, and we’re grateful for your honest feedback. It’s exciting to hear that you’re considering this product for your next purchase, especially coming from an 11 Pro! Your insights are really valuable, and we appreciate you taking the time to share them.
Written by a customer while visiting ATT.com
Posted by: aadbarrios
from Texas
Verified Purchase:Yes
I love the smaller size. It fits perfectly in my purse
I would recommend this to a friend!
Written by a customer while visiting ATT.com