Customer reviews from ATT.com
Apple - iPhone 16e 256GB - Apple Intelligence - Black (Universal - Internal Use Only)
Average customer rating
4.3
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
34
4 Stars
6
3 Stars
4
2 Stars
1
1 Star
5
70%of customers recommend this product.
(
31 out of
44)
Customer Reviews for Apple - iPhone 16e 256GB - Apple Intelligence - Black (Universal - Internal Use Only)
Posted by: Keith Seroy
Verified Purchase:Yes
Why was my trade-in canceled without any notification?
Response from ATT.comBy -Andy, AT&T CARE, August 11, 2025
Thank you for sharing your feedback! We understand how important it is to receive accurate notifications about our Trade-in, We're really sorry to hear that it was cancelled without any intimation. At AT&T we strive to provide complete and precise information to our customers, please fill out our self service form: https://www.att.com/get-support/?source=ILC208383817 one of our team member will reach out to you to check what went wrong and assist you in making things right for you, We're here to support you all the way.
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
I switched to the iPhone 16e after being a Samsung user for years. I LOVE IT!
Written by a customer while visiting ATT.com
Posted by: Darlene C
Verified Purchase:Yes
It was a gift for my grandson and he loves it
Written by a customer while visiting ATT.com
Posted by: Sally Hass
from North Haven, Ct
Verified Purchase:Yes
Enjoy my new phone …. No issues with it heating and much faster.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: AngieMB
from Louisiana
Verified Purchase:Yes
Great product! Sleek design faster speed and new apps
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: ErinBr
from Brooklyn
Verified Purchase:Yes
It’s fine - wish I’d gone with the Pro
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, September 30, 2025
Hi, Erin! Thank you for sharing your feedback! We're glad you are enjoying your new iPhone 16e; it's essential to us that you feel the value of your investment. We want to help you get the best out of your iPhone 16e. Please refer to this iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios
where you can learn about tips and features about your phone. At AT&T, we’re committed to helping you get the most from your technology—whether it’s maximizing device features, managing upgrades, or finding the best plan to fit your needs. If you have any questions or would like to upgrade your iPhone, we’re here to help!
where you can learn about tips and features about your phone. At AT&T, we’re committed to helping you get the most from your technology—whether it’s maximizing device features, managing upgrades, or finding the best plan to fit your needs. If you have any questions or would like to upgrade your iPhone, we’re here to help!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Gulf Shores AL
Verified Purchase:Yes
My husband Had a iPhone 7 Plus upgraded to the iPhone 16e he is very very pleased with the phone
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: MAForster
from St Charles MO
Verified Purchase:Yes
Worst phone ever. Some needed features, which I have always had on my iPhones, are not available on the 16e ~ AND was not in phone description. Now I’m stuck with a phone that’s not compatible. Highly disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com