Customer reviews from ATT.com
Apple - iPhone 16 Pro Max 256GB with Apple Intelligence - White Titanium (Universal - Internal Use Only)
Average customer rating
4.4 out of 5
4.4
(241 Reviews)
Open Ratings Snapshot
Rating breakdown 241 reviews
5 Stars
184
4 Stars
18
3 Stars
15
2 Stars
5
1 Star
19
83%of customers recommend this product. 
(
168 out of 202
)
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Customer Reviews for Apple - iPhone 16 Pro Max 256GB with Apple Intelligence - White Titanium (Universal - Internal Use Only)
Customer Rating
5 out of 5
5
My 16 ProMax
on December 6, 2024
Posted by: JackMazz
from Ga
Verified Purchase:Yes
Great phone, love it, the zoom is unbelievable
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Senior Upgrade from a 12 Pro Max to a 16 Pro Max
on June 5, 2025
Posted by: PlanoMarsha
from North Texas
Verified Purchase:Yes
Having some persistent problems with Blue Tooth as well as connectivity issues, I traded in my old 12 Pro Max for a 16 Pro Max. The Blue Tooth issues are mostly resolved. The connectivity issues not so much, though I do live in the Bermuda Triangle of cell phone coverage. Whatever. As far as the function of my new iPhone, the transition has been smooth which is a blessing for this senior (most my age can barely use a cell phone) but I am fortunate to have a couple of family members who grasp technology better than I and are free with advice. Every week I discover something new that makes usage a little easier and more fun. Therefore, I am quite happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Clicks don’t stick. Slow loading screens.
on November 15, 2024
Posted by: Unhappy guy1232
Verified Purchase:Yes
Slow buggy glitchy doesn’t work right
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love love love
on December 3, 2024
Posted by: JCWhite
from Mississippi
Verified Purchase:Yes
Love this white iPhone. This iPhone has really cool features and design
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Not Impressed with 16
on December 5, 2024
Posted by: Twice is Nice
from Oklahoma
Verified Purchase:Yes
I wanted the latest phone thinking it would be an improvement but my reception is horrible. I cannot use it inside my residence (I could use my previous iPhone there). Even while traveling, I am experiencing low or no reception in places where I had it previously. This upgrade has been a downgrade for me.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love the iPhone 16 Pro Max
on May 5, 2025
Posted by: M L James
from Marin County California
Verified Purchase:Yes
I absolutely love the iPhone 16Pro Max. It has so many new features that I are so helpful.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Failed upgrade
on February 27, 2025
Posted by: Melissa James
Verified Purchase:Yes
I no longer have this phone. It was taken back by the store I picked it up from. The craziest thing I’ve seen. I think I’ll just wait for the 17 to come out. I can’t go through that again.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great upgrade - iPhone 16 Pro Max
on October 3, 2024
Posted by: Nick Barling
from Redmond WA
Verified Purchase:Yes
Great update. Slightly larger but lighter. External camera and function buttons are more powerful and customizable for one touch actions. Camera control on right side is fantastic and access to all exposure and other camera setting are a tap away.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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