Customer reviews from ATT.com
Apple - iPhone 16 Pro Max 256GB with Apple Intelligence - White Titanium (Universal - Internal Use Only)
Average customer rating
4.4 out of 5
4.4
(241 Reviews)
Open Ratings Snapshot
Rating breakdown 241 reviews
5 Stars
184
4 Stars
18
3 Stars
15
2 Stars
5
1 Star
19
83%of customers recommend this product. 
(
168 out of 202
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 16 Pro Max 256GB with Apple Intelligence - White Titanium (Universal - Internal Use Only)
Customer Rating
1 out of 5
1
Broken phone since day 1
on April 5, 2025
Posted by: Jeremy Avant
from Tn
Verified Purchase:Yes
Phone has been issues since day 1. Visited apple and /att stores.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
I love my new phone. The features are glorious!
on November 4, 2024
Posted by: Mia Griffin
from Portland Oregon
Verified Purchase:Yes
This phone is amazing! I couldnt be happier with my upgrade.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Very happy!
on November 2, 2024
Posted by: RLF54
from Raymore, MO.
Verified Purchase:Yes
I love this new iPhone, it runs smooth and fast. It’s also a nice looking phone. I love the new features of the camera, and the new way to silent your phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Battery does not last long
on October 27, 2024
Posted by: TatyP
from Fl
Verified Purchase:Yes
The phone is very nice, but the battery does not last long
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
My intake
on November 10, 2024
Posted by: Marcus Drayton
from Dallas Texas
Verified Purchase:Yes
Love my iPhone 16 pro max sent the 256gbs back for the bigger one
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Nice improved IPhone
on November 18, 2024
Posted by: Scott Bakalon
from Pittsburgh PA
Verified Purchase:Yes
Nice improvement’s over the 15 Pro Max coming from a iPhone 15 Pro Max 512GB. The new camera button is a nice touch as well as a slightly bigger screen. It also appears to have better battery life as well. I recommend this IPhone .
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
16 Pro Max same performance as my old 13 Pro Max
on April 22, 2025
Posted by: TMKL
from Idaho
Verified Purchase:Yes
Our new 16 Pro Max iPhones are just ok. They perform no better than our 13 Pro Max iPhones that we traded in.
Super disappointed with the performance and they feel like Refurbished phones.
I’m going to be reaching out to Apple soon to see what we can do about this!
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great phone and service
on October 3, 2024
Posted by: Anonymous
Verified Purchase:Yes
Awesome phone and accessories. Easy to order and send back old
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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