Customer reviews from ATT.com
Apple - iPhone 16 Pro Max 256GB with Apple Intelligence - White Titanium (Universal - Internal Use Only)
Average customer rating
4.4 out of 5
4.4
(241 Reviews)
Open Ratings Snapshot
Rating breakdown 241 reviews
5 Stars
184
4 Stars
18
3 Stars
15
2 Stars
5
1 Star
19
83%of customers recommend this product. 
(
168 out of 202
)
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Customer Reviews for Apple - iPhone 16 Pro Max 256GB with Apple Intelligence - White Titanium (Universal - Internal Use Only)
Customer Rating
1 out of 5
1
Phone
on April 22, 2025
Posted by: Anonymous
from Cartersville
Verified Purchase:Yes
Very disappointed about the way this order was handled
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
If you are on the line about this phone, get it.
on May 3, 2025
Posted by: MsCarla
from KY
Verified Purchase:Yes
You won’t be sorry! I debated about treading up, and I’m so glad I took the plunge.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Buttons on side make phone a pain to use
on June 5, 2025
Posted by: Jeff 8
from Mesa, AZ
Verified Purchase:Yes
I hate this phone. The side button that used to dim the screen now opens their AI instead. So you have to press the button again, just so, to turn off the AI and then try again to dim the screen. There is also a new button on the side. It's almost impossible to hold your phone anymore without triggering an unintended result.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
iPhone 16 pro max
on September 6, 2025
Posted by: Tchris113
from Phx az.
Verified Purchase:Yes
Upgraded to this from a pro and initially thought it was too big but this phone is perfection. Nothing I can say negative about it- love this one !!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Dependable and easy to use
on September 7, 2025
Posted by: E hop
from Kansas
Verified Purchase:Yes
Dependable and easy to use.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Apple upgrade is always a win
on September 7, 2025
Posted by: KBK110925
Verified Purchase:Yes
Excellent service. Love the phone!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
I love it
on September 15, 2025
Posted by: Chakramama
from Omaha ne
Verified Purchase:Yes
I love this phone I’m very happy
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
It's big...
on December 3, 2024
Posted by: Selfie Sanders
from Bossier City, Louisiana
Verified Purchase:Yes
The physical phone is quite tall on the long axis. The width is comfortable to my hand (medium-sized.) The raised camera lens assembly is still quite prominent. Since I carry the phone naked, setting it down on its back on a smooth surface is disturbingly wobbly. I now try to remember to set the phone down face first for a more secure feeling.
My previous iPhone was the standard-sized 14 Pro. This phone behaves just like the older one did, with the exception of Apple Intelligence. While I find its suggestions and summaries helpful, it has not yet achieved the promised level of intelligence I was anticipating. The next update, iOS 18.2, will add visual intelligence and smarter Siri to the mix.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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